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4.0
#41 of 166 hotels in Brisbane
Location
Rooms
Value
Cleanliness
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Sleep Quality
Experience the majestic grandeur of Treasury Casino & Hotel. Housed in two of Australia’s grandest heritage buildings, this space has been transformed to create a hotel experience of world class standard which is unlike any other. Situated in the city’s commercial and retail heart the Hotel is a mere 25 minutes drive from Brisbane’s domestic and international airports. Treasury Casino & Hotel offers 125 lavishly appointed rooms including king, twin and suites, most of which boast magnificent 5 metre high ceilings. Rich in history and first class hospitality, experience the perfect blend of contemporary comfort and old world charm at Treasury Casino & Hotel.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, Chinese
Location
130 William Street, Brisbane, Queensland 4000 Australia
Treasury Brisbane
952 reviews
Getting there
Great for walkers
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We've stayed at the Treasury Hotel a few times and always come back when wanting a luxury weekend get away for special occasions. We had another wonderful stay at the hotel for 2 nights celebrating our wedding anniversary with friends. We love the heritage hotel, very elegant and some rooms have magnificent views of the city and/or looking over the river to South Bank. Our room was a suite which was just amazing!! It was very spacious with a very large bedroom and the bed was super comfy, walk-in robe, large bathroom, lounge and dining area with small toilet ensuite off to the side and a balcony. Only thing I would say is that the balcony needs a light for night time as its really dark and a bit of a hazard if you miss the door step. The hotel is in a great location to access all the city sights and just a short walk to the casino either through the park and across the road or underground which connects to the car park as well. The hotel staff are so very helpful and friendly. We ordered room service for breakfast and night time snack. Quick service and food was good, $5.00 service charge. Room had a small bar fridge but no ice machines in the hotel but room service happy to deliver ice buckets. Parking is $30 for hotel guests or $20 for Star Club Members. We also received a lovely bottle of wine and a note from the hotel as a gift for our wedding anniversary which was a really nice touch. Thanks Treasury Hotel!!
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Date of stay: October 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, General Manager at Treasury Brisbane
Responded 14 Oct 2020
Thank you for taking the time to post a review on TripAdvisor following your stay with us. We are thrilled to know our efforts are recognised and appreciated. Thank you again for staying with us.
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Spring special rate available directly on the website, that includes breakfast, late checkout and parking was so affordable we splurged on a suite. What an experience! Soaring ceilings, huge space with dining table for 10 plus lounge, elegant furnishings, superb bed, marble bathroom, well soundproofed with glorious drop curtains and blinds - also over the skylights, ensured a heavenly sleep. Centrally located within walking distance to SouthBank and galleries. The breakfast included in the package was plentiful and delicious. Service from all staff was 5 star. Cleanliness was outstanding with staff cleaning door handles and surfaces throughout the day. It was such a wonderful experience we have already rebooked.
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Date of stay: November 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, General Manager at Treasury Brisbane
Responded 27 Nov 2020
Thank you for taking the time to share your experience on Trip Advisor. It is always a pleasure to read such positive comments about Treasury Brisbane. We are thrilled to know our efforts are recognised and appreciated. Thank you again for staying with us and posting a review of your visit and we look forward to welcoming you back soon.
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I’m writing this having a coffee in Ryan’s, one of the many eateries in the Treasury complex. We haven’t even checked out and I am sold and ready to write an excellent review.
2 things to note.. 1. I’m astounded by the negative reviews and urge anyone to consider that this is an old heritage hotel built in the 1890s. If you’re looking for a rooms with modern facilities and furniture that look like a NASA lab do not stay here! Old world charm is *because of* imperfections, like well used furniture, old style fittings, etc.
2. It’s important to point out that the hotel complex comprises 2 buildings, the main casino (where there are also hotel rooms if you want to be close to the gaming) but there is also another heritage building set back across from a small park behind the main casino building. This is hotel rooms only, also with restaurants. There is an underground walkway connecting the 2 buildings so you can stay dry when the weather is bad. We stayed in this building.
Ok, the review.. wow, we love this hotel. From the minute we arrived at reception it was clear how good the service was. Without exception, all the staff were attentive, courteous and friendly.
Our room - again, another wow. A beautifully set out suite with so much space. And the bed, I think I’ve had the best 2 night’s sleep ever. So comfortable! The bathroom was very large with separate bath and shower, Apelles toiletries and bathrobes. There was also a separate dressing space, like an entrance hall before entering either the bedroom or bathroom.
In room dining is available but we didn’t do this, choosing instead to eat at Fat Noodle, a long term favourite.
The location is excellent and it is a lovely hotel to hang out in if the weather is inclement. Rain blighted most of our stay but the hotel more than made up for this.
We booked a package that included full breakfast, some dining credit and parking which was very good value.
We wouldn’t hesitate to stay again and hoping to do so next year.
Apparently the older buildings are eventually being retired from hotel service as a huge new modern casino complex is under construction. Life always moves on, but if you want to savour some grandeur of the past make sure you come and stay here sooner rather than later!
Thank you Treasury for an excellent stay 😊
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip:Make sure you research the room rates in both buildings to get your preference. The hotel-only...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, General Manager at Treasury Brisbane
Responded 7 Dec 2022
Dear Safari, Thank you so much for taking your time to provide this amazing review. Very informative too. It's great to read that you have a great time with us at Treasury Brisbane. We look forward to have you back sometime, both at the Treasury and in the future Star Brisbane. Happy holidays and warmest regards from us, Hotel Duty Manager.
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I love this hotel, having just enjoyed two wonderful nights' sleep there. It's old-fashioned gracious, with large rooms that are very comfortable, thoughtful and with bathrooms that tempt you with a good deep bath. The small touches and exceptional service were stand outs. It's also very well located, within the city, on the river, overlooking a park and a walk over the bridge to Southbank. The photos don't really do it justice.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DutyManagerTreasury, Manager at Treasury Brisbane
Responded 25 Jan 2020
Thank you for taking the time to provide your feedback regarding your recent stay at Treasury Brisbane. We certainly agree that the Hotel is a magnificent old building. We look forward to welcoming you back in the near future.
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We stayed for our Wedding night and purchased the Wedding night package that had lovely inclusions such as a bottle of Veuve champagne and choc strawberries in our room, hot breakfast and valet parking. My only disappointment at check in was that nobody really guided us properly or discussed the package so we were really unsure of how the breakfast worked and when or how to order, we'd already parked our car and then there was no offer to move it to valet, they did ask when we wanted the champagne delivered. It was just lacking given the excitement of our day and them knowing that we had such a special occasion and had booked specifically for that celebration. The room itself was very grand with a beautiful big bathroom. The breakfast was lovely.
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Date of stay: December 2019
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DutyManagerTreasury, Manager at Treasury Brisbane
Responded 7 Jan 2020
We are concerned that we did not live up to your expectations. We strive to provide high standards in both our service and facilities and apologise if you feel we did not do so during your recent stay.
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Recently my wife and I had a weekend break at this hotel. We were impressed by the charm of the hotel but during our stay it was disappointing to be informed when checking in that we would not be receiving any housekeeping which meant during our 2 night stay we had to clean and tidy our own room and make our own bed (NOT 5 STAR). The walls due to air vents in their very high ceilings echoed noise from other rooms so you can imagine what we heard (nudge nudge wink wink .) On checking out we were not even asked how our stay was from the receptionist but will give 10/10 to the friendly valet.
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Date of stay: February 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, General Manager at Treasury Brisbane
Responded 11 Feb 2021
Thank you for taking the time to leave a comment about our hotel. It is pleasing to note you liked the styling of the guest room however I am so sorry to hear about your experience. We strive to provide high standards in both our service and facilities and apologise if you feel we did not do so during your recent stay. Please contact us via brtchotelmanagement@star.com.au so we can discuss the issue further and provide a more enjoyable experience in the future.
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After a harrowing trip full of delays, stoppages, issues with my navigation and struggles working out how to park my day to myself was all but over by the time I arrived, and I was pretty tired and upset by then. I had also inadvertently arrived to the wrong building of The Treasury. Welcomed by the lovely thoughtful and caring Elizabeth things took a turn for the better. She switched my booking across and gave me the most amazing room I have ever seen, all while proffering tissues and kind words. Customer Service Extraordinaire! The room was majestic, I was half expecting a butler to walk through the door! Glorious high ceilings, beautiful views to the river (would love to have gone out there, dam WHS), stunning woodwork they really new how to make beautiful doors and furniture, bathroom was spacious to say the least and beautifully crafted. After an hour wander my heart was just not feeling adventurous anymore, so I returned to my palatial room and had a lovely bath. A first for me being so tall, I didn't have to fold myself in half to get wet!!! I want one of these baths! The bed was as comfortable as it was beautiful, I could not have been more pleased with this room. I had dinner at the Ryan and Breakfast at The Lab was lovely as well while I watched the world go by. The location is quite central, and if I ever get the chance again I hope to explore more in the area. Being so central does not mean the rooms were affected by street noise, quite the contrary.
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, General Manager at Treasury Brisbane
Responded 27 Nov 2020
Thank you for taking the time to share your experience on Trip Advisor. It is always a pleasure to read such positive comments about Treasury Brisbane. We are thrilled to know our efforts are recognised and appreciated. Thank you again for staying with us and posting a review of your visit and we look forward to welcoming you back soon.
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Very nice spacious rooms with friendly staff, great breakfast too. This heritage located establishment offers great value for money. The location is central which is convenient for an array of activities, including a large variety of restaurants to chose from.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DutyManagerTreasury, Front Office Manager at Treasury Brisbane
Responded 7 Feb 2020
Thank you for taking the time to provide your feedback regarding your recent stay at Treasury Brisbane. We certainly agree that the Hotel is a magnificent old building. We are delighted to hear that you have enjoyed your stay. We look forward to welcoming you back to Treasury Brisbane in the near future.
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We have been members of the casino for a few years now but never stayed over night at the Treasury Brisbane so we decided to give it a try. When I rang to get a price I got a good discount for being a member compared to other booking sites, not only that the staff could not do enough for us, they made our stay even more enjoyable. The food in the Fat Noodle restaurant was amazing and again being members we got it at members prices. The experience was so good we are thinking of going back next fortnight as we have already booked for late November. All in all we could not recommend this place any higher and we have stayed in 5 star accommodation all around the world. One last thing don't miss the happy hour drinks.
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Date of stay: March 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, General Manager at Treasury Brisbane
Responded 12 Mar 2021
Thank you for taking the time to share your experience on Trip Advisor. It is always a pleasure to read such positive comments about Treasury Brisbane. We are thrilled to know our efforts are recognised and appreciated. Thank you again for staying with us and posting a review of your visit and we look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The heritage building is phenomenal! The attention to the little details is what makes it special...the historic photos & paintings, the furniture & fittings, the ceilings that just seem to stretch to the sky, the crisp white linen, the marble in the bathrooms, the quaint little balconies, the glorious big beds. The gym is well equipped & already arranged for social distancing. The front of house staff were very professional & friendly & obviously knew how to make guests feel like they've always known them. The valet parking staff were very pleasant & prompt. We cannot wait to stay here again!!!
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, General Manager at Treasury Brisbane
Responded 13 Nov 2020
Thank you for taking the time to share your experience on Trip Advisor. It is always a pleasure to read such positive comments about Treasury Casino & Hotel. We are thrilled to know our efforts are recognised and appreciated. Thank you again for staying with us and posting a review of your visit and we look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You can do either with parking because you pay on exiting, so the hotel would validate your exit ticket.
With breakfast, straight down to the restaurant, where your room number is recorded with breakfast.
Enjoy your stay! It's a beautiful hotel. Make sure you explore the hotel. A lot of history
"Very close to the ferry terminal. If not rushed you can get the ferry to Northshore and an Uber to the airport. 7/11 nearby sell ,"go cards". $3.30 for an hour trip. "
There are more places to choose from in the Brisbane area.
PRICE RANGE
$307 - $425 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
treasury hotel brisbane, treasury hotel and casino, conrad brisbane, brisbane conrad
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
125
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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