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Emporium Hotel South Bank

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267 Grey Street, Brisbane, Queensland 4101 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (583)
Room & Suite (155)
Dining (69)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 28/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 28/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 174 hotels in Brisbane
Location
Cleanliness
Service
Value
Travellers' Choice
A spectacular new standard in exquisite boutique luxury accommodation and award-winning service. 143 luxuriously appointed suites feature all the comforts you could ask for, while an abundance of premium food and beverage options will leave you spoilt for choice. On level 21 you will find a spectacular, 23m infinity edge pool and bar with magnificent views over South Bank Parklands, the Brisbane River, to the city and beyond. The coveted north easterly aspect will allow comfort and enjoyment morning to night, all year round. We look forward to welcoming you.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
540Reviews11Q+A100Room tips
Traveller rating
  • 433
  • 51
  • 19
  • 16
  • 21
Time of year
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Popular mentions
Hugnjohn wrote a review 23 Jun
Caloundra, Australia3 contributions
Visited Emporium for a short one night break. When we arrived, concierge arrived instantly, with intent to park our car for us and to deliver our luggage....very friendly and welcoming. Walking into the hotel lobby, it was overwhelmingly opulent, yet all staff very friendly and welcoming. Check-in was very quick and efficient .... again very friendly staff. The reception staff did advise us that we had something special for us (no idea why, we were on a getaway post loss of my mum) and when we go to our suite we must have been upgraded so high, that I have never seen such a beautiful room, room 1608. Our luggage was already in the room, the bed was like sleeping on a cloud, and the pillow menu!! A note on the desk advised us that we had a complementary breakfast and a late checkout at midday. The pool was so very warm and had the most amazing view. Steam room and sauna were amazing. Breakfast was beyond expectations. On checkout, we were advised that the reception would collect our luggage and bring our vehicle to the front ready for us. I have never had such an absolute perfect getaway, this hotel is perfection.
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Date of stay: June 2021
Rooms
Location
Service
Room Tip: Be nice to the staff!!
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Oxonians wrote a review 21 Jun
Sydney, Australia78 contributions4 helpful votes
+1
We booked two adjoining rooms for a family visit to Brisbane. The hotel is outstanding and located conveniently on the Brisbane South Bank with access to restaurants and theatres within walking distance. Rooms are large and well-appointed with modern decor throughout. On-site parking available. Don’t miss the breakfast on the top floor restaurant with uninterrupted views across the river and city centre; adjacent to the infinity pool. Definitely worth a visit.
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Date of stay: May 2021Trip type: Travelled with family
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Rob O wrote a review 20 Jun
Gold Coast, Australia7 contributions1 helpful vote
Great spacious and comfortable room, friendly and accommodating staff, and fun elevators. For me the staff went above and beyond giving me access to the gym at 0500 as, due to a conference and breakfast meetings, this was the only time available. Room service was also quick and the steaks were perfect.
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Date of stay: June 2021Trip type: Travelled on business
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Charlie N wrote a review 13 Jun
Brisbane, Australia3 contributions2 helpful votes
An excellent stay and certainly my preferred choice of hotels in Brisbane. Staff were excellent and attentive, facilities were outstanding and the views are just spectacular, especially dining at the rooftop terrace overlooking the city. Definitely can recommend and will be back for sure…
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from Emporium Hotels, Other at Emporium Hotel South Bank
Responded 1 week ago
Dear Charlie N Thankyou for such a wonderful feedback. We are thrilled to hear that the Emporium is your preffered choice of hotel in Brisbane. We look forward to welcoming you back in the near future. Kind regards, Rahul Malhotra Director of Rooms
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Per D wrote a review 11 Jun
Gold Coast2 contributions
Fabulous view. Takes a while to get to order. Two out of two selections no available- we learn in arrears, one at a time (Fixation IPA and a Barossa rose). Takes forever to get served. Water arrives quickly though- lukewarm and unfiltered. Another waitress asks if what she has is our order - it isn’t. Fifty-ish dirty glasses stacked at the bat (= poorly organized). But they have the nice location, so they don’t (have to) care. Sadly, this is very common in Brisbane.
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Emporium Hotels, Other at Emporium Hotel South Bank
Responded 1 week ago
Dear Lage58, Thank you for taking thi sopportunity to provide us with some feedback. Its dissapoinitng to read that we fell short of your expectations as we pride ourselves in providing the best hospitality in queensland. We would love to gain a further insight into your Emporium experience and I can be contacted on 07 3556 3310. I look forward to speaking to you and hope to welcome you back in the near future. Kind regards, Rahul Malhotra Director of Rooms
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PRICE RANGE
US$112 - US$191 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
143
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Frequently Asked Questions about Emporium Hotel South Bank
Which popular attractions are close to Emporium Hotel South Bank?
Nearby attractions include South Bank Parklands (0.4 km), Queensland Maritime Museum (0.3 km), and South Bank Market (0.3 km).
What are some of the property amenities at Emporium Hotel South Bank?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Emporium Hotel South Bank?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Emporium Hotel South Bank?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Emporium Hotel South Bank?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Emporium Hotel South Bank?
Conveniently located restaurants include MADO Cafe & Restaurant, Grill'd, and The Ship Inn.
Are there opportunities to exercise at Emporium Hotel South Bank?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Emporium Hotel South Bank have an airport shuttle?
Yes, Emporium Hotel South Bank offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Emporium Hotel South Bank?
Yes, dry cleaning and laundry service are offered to guests.
Does Emporium Hotel South Bank offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.