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3.5
#86 of 166 hotels in Brisbane
Location
Cleanliness
Service
Value
Mantra on Mary offers you stylish accommodation close to Eagle Street Pier and Queen Street Mall. You can choose an apartment with your private balcony boasting views across the city skyline or Brisbane River. One and Three Bedroom apartments are complete with everything you need; they feature a fully equipped kitchen, laundry facilities, in-room Wi-Fi and a LCD TV. Onsite you’ll find a heated outdoor lap pool, gymnasium, sauna, a BBQ and recreation area, Aquarius Health & Medispa as well as a 22m indoor heated lap pool, and a gym with fitness classes suitable for both men and women. The Gallery of Modern Art (GOMA) and the Performing Arts Centre are just across the bridge. Or hop on the City Cat and take in the sights along the Brisbane River. Having fun is as easy as heading to Fortitude Valley to enjoy live music and a collection of amazing boutiques and funky designer shops. (limited Car parking availability fees apply) This hotel does not accept cash as a payment method. Credit, debit and prepaid cards are accepted to buy goods and services.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Great View
Quiet
Languages Spoken
English
Location
70 Mary St, Brisbane, Queensland 4000 Australia
Mantra on Mary Brisbane
1,823 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Thank you Mantra on Mary for giving us a memorable stay. The hotel is based in a great location city centred location that is close to city attractions, transport options, shopping & eateries. Rooms are clean and comfortable. The staff are polite and kind.
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Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarielF112, Front Office Manager at Mantra on Mary Brisbane
Responded 7 Jan 2020
Hi Shifa S, Thank you for your feedback from your recent stay with us and wonderful to hear this was a memorable time for you. Our location is perfect for the CBD either for business or leisure and our staff are some of the best in the business. Thank you again and we look forward to welcoming you back again soon. Kind regards Matthew Knight General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
The rooms are a bit old and outdated. However, Mary street is a entrap location that allows for easy access to all parts of the city by foot.
Parking is available but we used on street parking which was fine.
There is a lot of construction happening next door which no issue on the weekend. So I’m unaware of what sort of impact that would have on your stay during the working week.
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mariel Fischer, Guest Services / Front Office at Mantra on Mary Brisbane
Responded 7 Jul 2020
Hi Petefitz79, Thank you for your honest feedback from your recent stay with us and I'm glad you had a nice night away. We have been working with owners over some time to refurbish apartments up to date and will continue to do so however the current economic climate has certainly hampered these efforts. Construction of the Cross River Rail is well underway with all demolition works completed and now it is excavation and tunneling happening mostly underground. This is generally all day work with some construction noise throughout the day however our glazed windows do well to keep this out. Thank you again for your feedback and we look forward to welcoming you back again soon. Kind regards
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Stayed here at the beginning of April. The front counter staff are very pleasant and happy to help. There is construction work directly beside the hotel and it's very noisy should you venture outside your room. Fortunately, the rooms seem fairly well insulated to sound. This hotel, to my amazement does not offer Foxtel. I thought this was very unusual and questioned the staff. They said that Foxtel was taken away due to covid. On this subject, the TV supplied in my unit was a very old LG model (only standard definition channels) which was tacky. The rooms were a reasonable size though the bathroom had a horrible setup. The bathroom is equipped with a bath/shower combination. Meaning you had to climb over a tall bath side to access the shower. I'm tall and still found this inconvenient. This would definitely not be suitable for older persons, persons very limited mobility or young children. The view from my room wasn't staggering as I was facing student accommodation. Despite some of my criticisms my stay was enjoyable. I just feel that Mantra may want to upgrade a few items/services.
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Date of stay: April 2022
Location
Service
Sleep Quality
Room Tip:Â Rooms do not have Foxtel service (be aware). You have to step over a bath to get in the shower
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mantra On Mary, Guest Services / Front Office at Mantra on Mary Brisbane
Responded 27 Jun 2022
Hi Ted, Thank you for your valuable feedback this does indeed assist us in better allocating resources. We thank you for choosing Mantra on Mary for your accomodation in Brisbane and hope to see you return in the future. Kind Regards Travis Barnes - Front Office Supervisor
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This motel is in a great location, central to the Brisbane cbd, ferry terminals train stations etc. The 3 bedroom apartment I had was in pretty poor condition. The kitchen was well equipped and had stainless steel appliances that all worked very well. However, the decor was old and tired, the lounge was worn and uncomfortable and the dining chairs were so badly worn, I almost sat through them. This all wasn't so bad when compared to the cleanliness. There were long black hairs on the floor of all the rooms and the towel rails were coming off the walls, the shower screens leaked water everywhere, making the floors very slippery for my elderly mother. It was disturbing to see cracks in the walls and some of the lights didn't work at all.
Next time I am in Brisbane I'll stay elsewhere.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarielF112, Front Office Manager at Mantra on Mary Brisbane
Responded 27 Jan 2020
Hi 574kymw, Thank you for your providing your feedback from your recent stay with us though I am disappointed to hear we missed the mark on this occasion. We are currently going through all our apartments and working with our owners to refurbish them up to a modern brand standard and have had some great success to date. We look forward to finalising the remainder in the coming months. I have reported the wall cracks and shower screen to out maintenance department and of course the cleanliness concerns to housekeeping to rectify. I apologise for the issues these have caused. Thank you again and we do hope you will give us the opportunity to better serve you in the near future. Kind regards Matthew Knight General Manager
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The receptionist was very accommodating due to my late arrival after 11pm but on entering the room I was very disappointed. I always stay at Mantra but this is the first time I have come across a dirty room. The linen was old (holes in the bed linen and towels), dirty marks on the TV which didn’t work, kitchen appeared clean but I dare not put any food on the bench. Rubbish was left in the kitchen garbage; the condition of the saucepans was disgusting. The air con was set on 18 which I couldn’t change so at night I had to add the extra blanket, doubled over. I had to be very careful when showering. The shower is enclosed over the bath with a wide tiled edge and the bath is set lower that the floor level. It would be easy to have a nasty fall.
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarielF112, Front Office Manager at Mantra on Mary Brisbane
Responded 24 Feb 2020
Hi Shirleyjaytyler, Thank you for taking the time to post your review though I'm disappointed to see we did not reach our usual high score this time around. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and we will continue to review our product and service to ensure we are meeting and exceeding our guests expectations. The cleanliness you describe is well below our standards and expectations and I apologise for this. We will be looking further into how this has occurred as it is not the standard we maintain. Thank you again and we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Matthew Knight General Manager
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Check in was efficient and quick. The room on first inspection was clean and fresh. More crockery and serving plates etc. here than the last place we stayed and they boasted 5 stars. Although short on cutlery, only two spoons and two forks included in the mix of assorted knives and kitchen utensils. Bed was comfy, clean and cosy. We were in a one bedroom unit on the 8th floor. There was a small Study/baby room to the side with open kitchen/lounge/dining area and an all in 1 toilet/shower/bath/laundry room. Great for couples but probably would not recommend for families with children older than baby or toddler age it could be very squishy and intimate. Neighbour noise was minimal, with occasional coming and going but not distracting. Phone wasn't working in our room and we had to call direct to the hotel desk from an outside line to inform them. They said they would get it fixed however was still not working when we checked out 2 days later. We had issues getting the internet TV working then realising we weren't given a password at check in. Then could not get the mirroring to work from our phones so could not get any Netflix or subscribed channels to work. As we could not ring the desk to get help we gave up on watching TV during our stay. Restaurants and bars are all within walking distance and there is are great Asian Hot Pot places just next door which were amazing. Short stroll to the malls during the day made it great for shopping and only a 20 minute walk over the bridge to South Bank for some cultural entertainment and great pubs and grassed places to just relax. Bathroom/laundry room was adequate although the shower soap dispenser ran out on our last day so luckily we had some supplies of our own. I think it's great that the bathroom has soap dispensers instead of small tubes of shampoo/conditioner/soaps etc. Much less waste. Good one Mantra. Overall a great affordable place to stay in the city, all amenities catered for, nothing overly flash just good basic accommodation in a great location.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mantra On Mary, Guest Services / Front Office at Mantra on Mary Brisbane
Responded 24 Jul 2023
Dear GoPlaces522844, Thank you for your review regards to your recent stay at Mantra on Mary, Brisbane, I am pleased to hear that you enjoyed your stay with us and find the location suitable to your liking. We hope to see you again when you return to Brisbane. Kind regards, Mantra on Mary Team
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On check in the front desk agent was lovely, the lobby was nice and then we walked into our room... musty smell (guessing trying to cover it up by the over use of air freshener) Was dark inside, only a small window (overlooking the backs of buildings and not letting a lot of light in) and the only window in the bedroom was frosted (do not stay here if you are claustrophobic!
The carpet looked like the room had flooded and they never replaced the carpet, there were horrible stains (see photos) I actually didn't want to take my shoes off and walk around barefoot.
I needed help to get in and out of the shower (and I'm not a senior citizen) as it's such a high step in and then a long step down on the other side.
I must say, great location and within a short walk to everything but if you are going to spend any time in the room, I would recommend booking elsewhere.
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Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarielF112, Front Office Manager at Mantra on Mary Brisbane
Responded 13 Jan 2020
Hi Shazzyb83, Thank you for your feedback from your recent stay with us and I'm glad you found the staff and lobby area lovely and welcoming. We have been working closely with our owners over the last 12 months to update the apartments, in particular beds and carpet are our main focus. We have completed 60% of these rooms with the remainder being done in the coming months. I understand this is of little comfort to some however look forward to a completed product. The bath's a lovely and deep, perfect for a relaxing tub however we do understand this can make them difficult to navigate. A re-design of this is in the works however the focus remains on the rest of the apartment. Thank you again and we do hope to welcome you back again soon. Kind regards Matthew Knight General Manager
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booked this hotel for my birthday weekend but was disappointed as it had dirty stained carpets and curtain hanging off rail . The room looked old fashioned. Met a few people in the lift too with dogs so thought that was strange for a hotel. Good location but no breakfast provided in hotel need go to a nearby cafe and car parking limited and $35 per night. Stopping booking mantras as all needing a revamp but then thats why they are much cheaper than all the rest.
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Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarielF112, Front Office Manager at Mantra on Mary Brisbane
Responded 24 Feb 2020
Hi Extraordinary760227, Thank you for taking the time to post your review though I'm disappointed to see we did not reach our usual high score this time around. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and we will continue to review our product and service to ensure we are meeting and exceeding our guests expectations. We have been working tirelessly with our owners over the last 12 months to refurbish the apartments and have had some great success to date. Our first stage covering bedrooms and carpet should be completed by Easter this year and we can then begin stage 2. We do have residents on site being a mixed use building and some do have dogs that reside with them. Unfortunately we don't have a restaurant onsite however have a great partnership with The Croft House, a short walk away. Thank you again and we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Matthew Knight General Manager
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We had a great stay, fantastic location close to everything cbd and public transport Rooms had comfy beds and accomadating staff who helped us when needed. We really enjoyed our stay here and will be back in the future. I recommend this hotel to anyone staying in the cbd
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Date of stay: August 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mantra On Mary, Guest Services / Front Office at Mantra on Mary Brisbane
Responded 27 Aug 2021
Greetings, Thank you for your feedback and time with your kind words. I am pleased to know you enjoyed your stay with us and found the location convenient for your purposes. The Front-Office team will definitely be delighted to hear they could add to your stay in whatever way they could. I certainly hope to welcome you back to the Mantra On Mary! Kind Regards, Ian Preston - General Manager
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We stayed at the Mantra on Mary for three nights. I booked it thinking it'd be ideal to be right in town for our holiday but I was mistaken. We are a young family and parking was a nightmare. $35 a day at mantra. I had asked about parking rates and a portacot when making out reservation but no one ever confirmed this with me. My fault for not following up as when we arrived at the property I found out we didn't get a portacot and the parking was the most expensive in the city. Had I known this, I would have stayed elsewhere. Communication from the property was extremely poor. We got a standard confirmation email after making the reservation and never heard anything after that. Normally you receive an email reminder for your reservation with tips on parking, check in etc but we didn't hear anything to the point where I rang reservations the day before our stay to make sure there was a booing for us. This property is perfect for business travellers on foot but I would not recommend it for families or people with cars. Save yourself the hassle and stay elsewhere.
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Date of stay: November 2022Trip type: Travelled with family
Room Tip:Â Park at Meyer centre $11 overnight.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mantra On Mary, Guest Services / Front Office at Mantra on Mary Brisbane
Responded 20 Nov 2022
Dear 535fayb, Thank you for your review! Kind regards, Mantra on Mary Team
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Yes, fluffy white towels, hand towel, bath mat and face washers all provided. Probably the best quality linens I come across for some time.
We were very satisfied with our stay and are booked in again for a wedding this week.
I wouldn't know about your travel costs either, I can say that the one bedroom apartment is roomy and spacious for 3. The apartment is air-conditioned and consists of a small bedroom/study and a main bedroom opposite the lounge room. The bathroom is a good size and the lounge room and kitchen are combined together and you also have a small balcony. You are within walking distance of the Botanical Gardens and Queen Street Mall (CBD), Casino and there is a convenience store around the corner. A gym and pool is also on the premises and I do believe there is a sauna room. I have stayed here twice with and wouldn't hesitate to recommend the apartments.
There are more places to choose from in the Brisbane area.
PRICE RANGE
$255 - $335 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
M on Mary Apartment Hotel
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
200
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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