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Built exclusively atop a hill with private beach, Batam View Beach Resort is a talking point among holidaymakers looking for a getaway that blends modern amenities with nature. It is an oasis of calm, ideal for relaxing, yet complete with indoor and outdoor facilities to enjoy the sun, sea and sand. The resort is an ideal venue for holidaymakers and for corporate meetings, functions and training, with its comprehensive facilities, including wireless Internet access.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Lake View
Park View
Languages Spoken
Indonesian, Malay
Location
Jl. Hang Lekir, Nongsa, Riau Islands Province 29465 Indonesia
Batam View Beach Resort
500 reviews
Getting there
Car recommended
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The location with its sea view, and the space that the resort has were great.
However, the restaurants were both awful, service was poor and food average, at best. Tables were left sitting dirty all day and we waited on average 50 minutes for each dish. The kitchen constantly ran out of items. We had high tea in one of the restaurants for 2 adults and 2 chn, staff were unable to swap the tea/coffee for a suitable drink for our kids, and even refused to swap for water! Decor in restaurants tired and dated. I was told I was unable to buy a glass of wine in the main restaurant- and it would have to be a bottle- despite being sold a glass of wine earlier in the day. Had to ask several times before they agreed to serve me a glass. We ended up eating in the resort next door, Montigo, instead.
On arrival, our room was missing kids beds and our 'complimentary mini-bar' as part of our suite turned out to be 2 bottles of water daily. Our room was left uncleaned and we had to call house keeping several times to chase up. When the room was cleaned, cups were not washed or replaced with clean ones.
Disappointed that the pool charge $5 SGD hire fee, for kids to play with pool floaties.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FONG HUAT AUN, Manajer Umum at Batam View Beach Resort
Responded 16 Oct 2022
Dear Valued guest, We would like to thank you for choosing Batam view beach resort as your choice of vacation. We do understand the frustration you go through as much as we do here. The resort FACE near normal and many services might be differ from the previous years before pandemic such as House pouring wine (left with not much choices), folaties chargeble , etc etc. I believe we will able to adjust and review our operations from time to time. We will improve our services through learning and received feedback from guest, Thanks cheers lAnddy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had 3days 2 nights stay at the 1 bedroom villa with spectacular view of the sea and sound of the splashing waves. It was therapeutic and the sea breeze at this time of the year was simply amazing.
The house keeping was immaculate and the room aircon is blasting strong. The only problem is the wifi. My room wifi was unstable and have to tap wifi from the neighbours. The room furniture is rather old and the kettle was not working. Have called the reception to change it but in vain.
The resort beach is piled with trash and it was filthy. It needs a good beach clean up and good maintenance.
The food in the resort was ATROCIOUS. We ordered pizza at the bar and it tasted so bad and was not fully cooked. Even a frozen pack pizza taste better. The breakfast was a disappointment. There were fruit flies around the fruits section and the selection of food was very limited. The fruit juices served was from concentrated syrup and tasted extremely sweet. There is no other choice as the resort was so remote. I wish there is a coffee shop around. We went to the nearest alternative which is Montigo next door and it was perfect rescue from the nightmare we had at Batam View.
The amenities around the resort were dilapidated and unwelcoming, so we dare not try the water sports by the looks of it.
The End.
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Date of stay: December 2022
Value
Location
Service
Room Tip:Â If you just want to enjoy the villa, you will have a great stay. Other than that, dun bother.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 night stay including breakfast for only C$205 nett. Good size rooms. Friendly and helpful staff. No airport transfer from ferry. Slippers, kettle, mimi fridge and balcony. No microwave. No fitness centre. 2 pools and canoeing available. For the price, it is good value, cannot complain too much for the little things that don't matter much.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel and its amenities and whatnot were amazing. Loved the service but one thing that really upsetted me was the water. Turned on the taps and yellow water came out. Extremely upsetting. Management did not do much to help with this issue. Maintenance came up twice and did not do anything. Only turned the tap on and off which resulted in mildly clean water forawhile & thn 3 mins later, water once again turned yellow. They charge us for extra bottles of water & we could not cook water because the water from taps are dirty. Bathing and drinking water should be clean. Other then this water issue, everything else was swell. I would only return if the water issue is solved because hygiene and hydration is important. FYI i left the tap running and came back 5-10mins after only to be disgusted by YELLOW WATER.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FONG HUAT AUN, General Manager at Batam View Beach Resort
Responded 15 Nov 2022
Dear guest, first and foremost thank you for taking your precious time to write this review. I am glad you have enjoyable vacation in our beautiful island and resort except for the water supply issue. Its an isolated case and I have taken note and will bring up to the Local government about this unpleasant issue. We do not encourage our tap water for drinking, however we provide mineral water bottles for drinking and also autoboil kettle for boiling in all our guestrooms. Hopefully you will giveup upon us as our resort has been continuously upgrade to serve better. Last but not least, thank you for wirting this review and look forward to serve you here again. cheers Anddy
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Had such an amazing time at this resort. Newly renovated. Rooms were decent, all in working condition. Fridge was super awesome to cool my beers. Nice lounge chair. Balcony was nice with pool and sea view. Maybe the TV in the room could be a little bigger and a console to put laptop, speakers and all that. Room service a little slower than expected. The swimming pool is damn amazing and there's also another one located near the beach plus bean bag chairs.
The staff are absolutely fabulous and so loving. The service is super awesome. They treat me so well I feel so at home. Ibu Siti was so welcoming at every outlet, she made me feel so special. Pak Steve and Pak Anuar handled all the check-in and check-out so smoothly I am super impressed. Resort is highly recommended.
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Date of stay: March 2022Trip type: Travelled solo
Room Tip:Â The kelong restaurant is great for sunsets... So tasty food too.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FONG HUAT AUN, Manajer Umum at Batam View Beach Resort
Responded 29 Mar 2022
Hi my value guest, thanks so much for your feedback and glad you have a wonderful stay with us. I have noted your compliment towards our team members. Once again look forward your visit again soon. Regards Anddy Fong
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Been to Batam View Resort many times as it’s an amazing place to relax and enjoy the pool and the beach which can be used only during high tide due to the reef. Lots of water sports. The pool area at the bottom near the beach, the pool loungers needs replacing and so do the seats as they are showing signs of wear and tear. The hot water jacuzzi is not working and needs to be repaired.
Excellent staff and Steven the duty manager is extremely helpful. Air conditioning needs to be upgraded as it’s cool but not cold enough. Magic show is good make sure that you get a chance to see it. The live band plays some great music.
Little improvement and constant updates will surely encourage more people to visit Batam View Resort
We will certainly be looking forward to coming back soon.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip:Â If you like snacking then bring along lots as the kiosk does not have a huge selection.
Pool view...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a relaxing and lovely place to relax and enjoy yourself. Excellent staff from the reception area, to the breakfast areas, water sport staff and security. Everyone is so helpful. Rooms are near and tidy, no issues with any facilities. Swimming area at the beach is best at high tide so make sure you can be there during high tide. Saturday nigh barbecue was excellent. Breakfast on the weekend has many choices. The breakfast on the weekdays also have a good variety. Can’t remember all the staff names, remember Tri who helped us with dinner every evening was so helpful. Thank you Batam View for showing us excellent hospitality and made us feel like home.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Go the the beach when it’s high tide it’s best for swimming. Helpful and friendly staff at the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FONG HUAT AUN, Manajer Umum at Batam View Beach Resort
Responded 16 Oct 2022
Dear Valued Guest, it was indeed my pleasure to thank you for taking your time to write your experience and hov much you have enjoyed your stay. Our resort continue to upgrade its services and facilities during these post pandemic period. Look forward your return soon. cheers Anddy
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1) Check in time is 2:00 pm and we reach there about 9:00 am, they ask early checking fee. Then we come back around 3:30 pm but the room still unavailable. 2) Breakfast is buffet and we eat together with big flies. 3) Management staff are terrible.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Â All the decorations are spoiled. If you walk around the hotel's Ville, you will get fainted of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This has been our first visit with friends to this resort but will not be the last. We have been welcomed by management and all staff with open arms and made to feel as if we are a part of one family. The resort offers everything you could possibly want, you do as much or as little as you wish. It is currently undergoing extensive upgrading due to be completed within the next 4 to 6 months but this does not interrupt nor disturb your daily activities or inactivities whichever may apply. We can not recommend this resort highly enough, the professionalism and friendliness of all staff, along with well appointed rooms, excellent wifi and restaurants which offer some of the best Indonesian food we have tasted. The in house band playing 6 nights a week add a special something to the evening’s entertainment. They are a very talented group who obviously love doing what they do. It is a special feeling you gain when senior management interact with guests to make you feel as if this is your second home. It is quite obvious this resort is being managed by persons who not only has the advancement of their resort in mind but also the local community through their proactive involvement with the full community.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fong Huat aun, Lainnya at Batam View Beach Resort
Responded 4 Aug 2020
Dear Laurel and Hubby, Glad to hear from you and thanks for your lovely review. We will continue to upgrade our resort and services. As during this pandemic, we are in Green Zone (safe and good) and look forward to welcome you back here with a new image. Stay safe and cheers Anddy Fong
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1st time getting the 2D1N Retreat package with team building. Everything is well taken care by the Sales staff. From hotel reservations to ferry tickets. Fuss and stress free. No time was wasted and planned as schedule. 24 of us into 4 teams had so much fun with the amazing race. Hotel staff are overall friendly and helpful. The rooms are spacious, clean and well furnished. King size bed is big and very comfortable. All the meals provided were OK. Except seafood BBQ dinner at poolside could have been better as not much varieties. Suggested to them to have chicken wings and satay in their menu. We also played the ATV which were pretty new and well maintained, making our rides safe. Definitely will recommend to friends and business associates.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, yes we do a range of seasport acitivities, jetski, banana boat ride, US Striker, kayak, mangrove island tour, etc etc.
Please call us directly to our resort. thanks cheers Anddy
Hi , yes we have open back our Kelong seafood restaurant and also the Jetty for fishing activities. Please contact us directly to our resort for further enquiries. cheers Anddy
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