We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ellerslie International Hotel and Conference Centre

Save
Share
2 Wilkinson Road, Ellerslie, Auckland 1060 New Zealand
Lowest prices for your stay
US$145
View deal
Traveluro
Booking.com
Priceline
eDreams
Lol.travel
View all 13 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (21)
Room & Suite (39)
Dining (8)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Read more
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ellerslie International Hotel and Conference Centre
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 2 hotels in Ellerslie
Location
Cleanliness
Service
Value
Located in Auckland,Auckland, the Best Western Ellerslie International is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Paid internet
Outdoor pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
194Reviews4Q+A41Room tips
Traveller rating
  • 65
  • 87
  • 26
  • 10
  • 6
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
anaruvincent wrote a review Jun 2022
Wellington, New Zealand1 contribution
I always stay here when I drive to Auckland. Just off the motorway for a quick exit south and a short walk to shops and the Ellerslie train station. AT HOP card available in local 4 Square. The motel is no frills but I find it convenient to everything.
Read more
Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Warfranel wrote a review Jun 2022
2 contributions
Check in was straight forward - no issues. Room was great! We stayed in a 1 bedroom unit, one queen bed in bedroom and another single bed in lounge area, kitchenette with cook top, and bathroom. Everything was clean and tidy, warm and comfy. Oh and very important, the shower had great pressure. Only one small issue - couldn't access Sky on the bedroom TV despite indications we should have been able to, but there was a second TV in lounge with no issues there. Impressed with how quiet it was in the room... and great to have parking available within view outside front door. Was also handy to everywhere we wanted to go, and was straight off the motorway, so easily accessed. Only stayed one night and didn't access pool, gym restaurant, laundry or other services so can't comment on those. Will happily stay again when next in Auckland... and probably our first choice for next trip.
Read more
Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Helpful
Share
marilynroseriley wrote a review Aug 2021
Hamilton, New Zealand1 contribution
The room was very clean although there were a couple of maintenance issues - the electric blanket on one side of the bed was faulty and did not heat the bed. The lightbulb was missing in the lamp over the single bed. The drapes did not close properly. Looked a little tired. May be a little over priced for what it was.
Read more
Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
lunitt wrote a review Jul 2021
Whangarei, New Zealand1 contribution
Everything was good. The exhaust fan constantly flapping at the night stopped any chance of a good sleep. The room service was quick and the meals came hot and tasty. Loved the coffee in the morning, a good barista on duty
Read more
Review collected in partnership with Best Western
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
docosa10 wrote a review May 2021
Whangarei, New Zealand14 contributions3 helpful votes
I had been a regular guest here - l mean once per year at a minimum. But was my location of choice in Auckland the past ten years. When l arrived to check in l was greeted nice enough - but half way through this the staff changed - l needed to repeat myself - not the best. They could not find me in there system. Hard to believe as l was a Motel owner for 13 years. Then l guess the first time l had been asked - pay in full now - not so polite manner - l asked why - that’s our policy - OK. Went to the room and this was nice , clean and quiet. We turned the TV on and would not work. OK we will let them know tomorrow. It was still in hours for the pool but were told this was not available and not heated. Truely had been a feature for us and huge disappointment as it was and still is advertised. Let’s move on. My daughter was first to have a shower. She had to do it in stages to allow the water to disappear from the flooded tray. Then my turn - fortunately a fast shower’er but still flooded. Next day l mentioned the issues and they said they would fix. A three day stay for us so it was important. Cut a long story short l went to check out - with none of the issues fixed by the way l got the same not so polite gentleman said we are sorry and would be fixed so your next visit would be more enjoyable. Not how it works. This is where l was most upset as these were not small issues and not just one - it was multiple. I expected a refund at the very least. Poor service, poor attitude and two very disappointed guests that may not return- unfortunate as its a great location for us
Read more
Date of stay: April 2021
Location
Service
Sleep Quality
Room Tip: Phone first and ask the hard questions
See more room tips
Helpful
Share
franceskatangaere wrote a review Apr 2021
Auckland Central, New Zealand3 contributions1 helpful vote
Staff from this hotel turned up at midnight needing a place to stay at my room. Stayed whilst I slept drank my drinks and smoked cigarettes.is there not security measures or boundaries ? I have had the owner Sima scream down at the phone and I feel very unprofessional and unstable behaviour. Service poor I continually have to ask for towels and service and regularly rooms not serviced. Do not stay here terrible
Read more
Date of stay: April 2021Trip type: Travelled solo
Helpful
Share
Nicole L wrote a review Apr 2021
Cambridge, United Kingdom1 contribution1 helpful vote
I am not one to post reviews because I find “Karen’s” to be embarrassing! But considering the injuries I gained here action needs to be taken after gaining serious injuries at the hotel where I tripped over flashing that was well camouflaged into the floor without any “watch the step” or paint or anything to highlight the uneven surface I then fell down the outdoor tile stairs onto concrete where there was broken glass clearly from a break that hadn’t been cleaned up properly. My face is going to have multiple scars! I won’t post pictures of my face and injuries for obvious reasons. I had called reception distraught asking for a first aid kit and ice packs which I was told they don’t have either! So I asked for ice! The man brought me a RAG that had rust spots all over it and was grubby and put it on my face before I took it quickly took it off my open wounds! (While he also told me I was such a brave girl!! Seriously I’m 32 stop patronising me!! He finally brought up a glass of ice after I repeatedly asked fir an ice pack and I asked if he had a bucket so I could put my hand in in and a plastic bag for ice to go in for my leg as both were swelling up incredibly quickly! He grunted and said no we don’t have either! Come on you’re a hotel! Surely you have an ICE BUCKET!! He then suggested I put the few pieces of ice in the hot water jug... wow! Next level redic at this point I was like you’re kidding. Could that be anymore unhygienic (note: if you’re planning on staying don’t use the hot water jug. Who knows what else they don’t mind putting in there) in the end he finally brought up an ice pack and a bucket that had ice and water in it. I ended up having to spend the night in hospital with 7 or 8 x-rays on my leg and hand (can’t remember how many because.. you know I have multiple head injuries!!!) It also took two nurse and a Dr and injections of local to be able to figure out a piece of glass was lodged so far into my nose they didn’t even know what it was. This piece of glass was pretty big! So for me taking a night for myself turned into a nightmare! I had also requested when I checked in the late check out for 11 which he said was fine so when I was woken to my door opening at 10.16am I was pretty surprised! When I checked out at 11am the manager had no idea about what had happened and was shocked and they literally tried to throw cash at me clearly to keep it quiet. I didn’t take it as I’m so angry your $100 isn’t okay!! The person working shouldn’t be working there! She was so mad and showed me they had first aid kits and all (although with my injuries this wasn’t enough clearly!) she told me she would get in touch ASAP with the situation and sort it out and I am yet to hear from her! I have talked to two incredibly rude people today the first not telling me the manager was now on holiday until Wednesday which is interesting as I said I wanted to know the name of the company of who does the health and safety checks which she refused to tell me as did the next person I talked too. Guessing they’re scared to tell me because I will report them?! Surely if they have nothing to hide this shouldn’t be a problem. She also shoved multiple food items in my bag and zipped it up. Like what? I just want this seen too! The fact she asked if I wanted her personal cell phone number meant she was taking it seriously yet I didn’t take it as from her concerned I thought she was getting into it but I never heard anything! So calling the hotel and them telling me they wouldn’t disturb her she’s on holiday was insane! If she’s the only one that can give me the information about the Heath and safety of a 24 hour hotel yet they can’t contact her isn’t acceptable! They also hung up on me when they said they would only send her a message and not call her. Woooooow!
Read more
Date of stay: April 2021Trip type: Travelled on business
1 Helpful vote
Helpful
Share
Passport23791433667 wrote a review Mar 2021
1 contribution
This hotel is in a very good location - close to the CBD and easy access to the motorway. Staff are very friendly and helpful. The rooms are a good size and very comfortable. Our room was close to the road but didnt notice any vehicle noise and slept well. Had breakfast at the hotel and it was very good. Would happily stay again. Lots of parking as we had a trailer but wasnt an issue.
Read more
Date of stay: March 2021
Helpful
Share
Steve wrote a review Dec 2020
1 contribution
What the actual feck ? No lights. No power. No plug for the spa. I'm sitting butt naked in a spa bath, in the dark, trying to fill the f*cking thing up. Blah blah blah 200 characters eat my ar$$ #useless #moneyback
Read more
Date of stay: December 2020Trip type: Travelled solo
Helpful
Share
C5520TEsimonem wrote a review Nov 2020
1 contribution
Awesome staff, easy check in and check out. Clean airy rooms, great parking and amenities. Staff go out of their way to make you feel at home. Super comfortable bed, decent shower with great shower head. Convenient location
Read more
Review collected in partnership with Best Western
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Previous
123456
PRICE RANGE
US$139 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western auckland, auckland best western
LOCATION
New ZealandNorth IslandAucklandEllerslie
NUMBER OF ROOMS
54
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Ellerslie International Hotel and Conference Centre
Which popular attractions are close to Ellerslie International Hotel and Conference Centre?
Nearby attractions include Break and Escape (0.9 km) and Doolan Brothers Bar and Restaurant (0.7 km).
What are some of the property amenities at Ellerslie International Hotel and Conference Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ellerslie International Hotel and Conference Centre?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ellerslie International Hotel and Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ellerslie International Hotel and Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Ellerslie International Hotel and Conference Centre?
Conveniently located restaurants include Big Fish Eatery, Melba, and Sanehs Thai Restaurant.
Are there opportunities to exercise at Ellerslie International Hotel and Conference Centre?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Ellerslie International Hotel and Conference Centre located near the city centre?
Yes, it is 0.6 km away from the centre of Ellerslie.
Are any cleaning services offered at Ellerslie International Hotel and Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Ellerslie International Hotel and Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Ellerslie International Hotel and Conference Centre?
Many travellers enjoy visiting Howick Historical Village (7.7 km), Parnell (6.4 km), and Eden Garden (5.0 km).