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Best Western Ellerslie International Hotel and Conference Centre

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2 Wilkinson Road, Ellerslie, Auckland 1060 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$162
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (21)
Room & Suite (39)
Dining (9)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
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Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Ellerslie International Hotel and Conference Centre
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 2 hotels in Ellerslie
Location
Cleanliness
Service
Value
Travellers' Choice
Modern, comfortable Auckland accommodation featuring: fully air-conditioned rooms, 50+ SKY TV, WiFi Internet, outdoor heated pool, on site in-house car rental, restaurant and bar, and conference facilities. We offer a range of different room types and affordable rates, as well as special deals to suit any traveller. Our central location makes us the ideal place to stay when you're travelling to Auckland.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Paid internet
Outdoor pool
Restaurant
Breakfast available
Complimentary instant cofffee
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
188Reviews4Q+A40Room tips
Traveller rating
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  • 84
  • 25
  • 9
  • 5
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Popular mentions
Nicole L wrote a review 3 Apr
Cambridge, United Kingdom1 contribution
I am not one to post reviews because I find “Karen’s” to be embarrassing! But considering the injuries I gained here action needs to be taken after gaining serious injuries at the hotel where I tripped over flashing that was well camouflaged into the floor without any “watch the step” or paint or anything to highlight the uneven surface I then fell down the outdoor tile stairs onto concrete where there was broken glass clearly from a break that hadn’t been cleaned up properly. My face is going to have multiple scars! I won’t post pictures of my face and injuries for obvious reasons. I had called reception distraught asking for a first aid kit and ice packs which I was told they don’t have either! So I asked for ice! The man brought me a RAG that had rust spots all over it and was grubby and put it on my face before I took it quickly took it off my open wounds! (While he also told me I was such a brave girl!! Seriously I’m 32 stop patronising me!! He finally brought up a glass of ice after I repeatedly asked fir an ice pack and I asked if he had a bucket so I could put my hand in in and a plastic bag for ice to go in for my leg as both were swelling up incredibly quickly! He grunted and said no we don’t have either! Come on you’re a hotel! Surely you have an ICE BUCKET!! He then suggested I put the few pieces of ice in the hot water jug... wow! Next level redic at this point I was like you’re kidding. Could that be anymore unhygienic (note: if you’re planning on staying don’t use the hot water jug. Who knows what else they don’t mind putting in there) in the end he finally brought up an ice pack and a bucket that had ice and water in it. I ended up having to spend the night in hospital with 7 or 8 x-rays on my leg and hand (can’t remember how many because.. you know I have multiple head injuries!!!) It also took two nurse and a Dr and injections of local to be able to figure out a piece of glass was lodged so far into my nose they didn’t even know what it was. This piece of glass was pretty big! So for me taking a night for myself turned into a nightmare! I had also requested when I checked in the late check out for 11 which he said was fine so when I was woken to my door opening at 10.16am I was pretty surprised! When I checked out at 11am the manager had no idea about what had happened and was shocked and they literally tried to throw cash at me clearly to keep it quiet. I didn’t take it as I’m so angry your $100 isn’t okay!! The person working shouldn’t be working there! She was so mad and showed me they had first aid kits and all (although with my injuries this wasn’t enough clearly!) she told me she would get in touch ASAP with the situation and sort it out and I am yet to hear from her! I have talked to two incredibly rude people today the first not telling me the manager was now on holiday until Wednesday which is interesting as I said I wanted to know the name of the company of who does the health and safety checks which she refused to tell me as did the next person I talked too. Guessing they’re scared to tell me because I will report them?! Surely if they have nothing to hide this shouldn’t be a problem. She also shoved multiple food items in my bag and zipped it up. Like what? I just want this seen too! The fact she asked if I wanted her personal cell phone number meant she was taking it seriously yet I didn’t take it as from her concerned I thought she was getting into it but I never heard anything! So calling the hotel and them telling me they wouldn’t disturb her she’s on holiday was insane! If she’s the only one that can give me the information about the Heath and safety of a 24 hour hotel yet they can’t contact her isn’t acceptable! They also hung up on me when they said they would only send her a message and not call her. Woooooow!
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Date of stay: April 2021Trip type: Travelled on business
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Passport23791433667 wrote a review Mar 2021
1 contribution
This hotel is in a very good location - close to the CBD and easy access to the motorway. Staff are very friendly and helpful. The rooms are a good size and very comfortable. Our room was close to the road but didnt notice any vehicle noise and slept well. Had breakfast at the hotel and it was very good. Would happily stay again. Lots of parking as we had a trailer but wasnt an issue.
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Date of stay: March 2021
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Steve wrote a review Dec 2020
1 contribution
What the actual feck ? No lights. No power. No plug for the spa. I'm sitting butt naked in a spa bath, in the dark, trying to fill the f*cking thing up. Blah blah blah 200 characters eat my ar$$ #useless #moneyback
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Date of stay: December 2020Trip type: Travelled solo
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C5520TEsimonem wrote a review Nov 2020
1 contribution
Awesome staff, easy check in and check out. Clean airy rooms, great parking and amenities. Staff go out of their way to make you feel at home. Super comfortable bed, decent shower with great shower head. Convenient location
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Review collected in partnership with Best Western
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Cherry M wrote a review Oct 2020
Auckland, New Zealand86 contributions32 helpful votes
Great... very clean, big bathroom with a spa bath - complimentary toiletries m, tea coffee making facilities, mini bar, microwave. Sky TV- A/C, we stayed in a newly renovated room- all amenities there including restaurant (bar & lounge) & room service- & a swimming pool too. Very close to Ellerslie Motorway on/off ramp. Very helpful staff.
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Date of stay: November 2020Trip type: Travelled as a couple
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PRICE RANGE
US$72 - US$147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western auckland, auckland best western
LOCATION
New ZealandNorth IslandAucklandEllerslie
NUMBER OF ROOMS
54
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Frequently Asked Questions about Best Western Ellerslie International Hotel and Conference Centre
Which popular attractions are close to Best Western Ellerslie International Hotel and Conference Centre?
Nearby attractions include Break and Escape (0.9 km) and Doolan Brothers Bar and Restaurant (0.7 km).
What are some of the property amenities at Best Western Ellerslie International Hotel and Conference Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Ellerslie International Hotel and Conference Centre?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Ellerslie International Hotel and Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Ellerslie International Hotel and Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Ellerslie International Hotel and Conference Centre?
Conveniently located restaurants include Big Fish Eatery, Melba, and Sanehs Thai Restaurant.
Are there opportunities to exercise at Best Western Ellerslie International Hotel and Conference Centre?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Best Western Ellerslie International Hotel and Conference Centre located near the city centre?
Yes, it is 0.6 km away from the centre of Ellerslie.
Are any cleaning services offered at Best Western Ellerslie International Hotel and Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Ellerslie International Hotel and Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Best Western Ellerslie International Hotel and Conference Centre?
Many travellers enjoy visiting Howick Historical Village (7.7 km), Parnell (6.4 km), and Auckland Town Hall (7.0 km).