Best Western Ellerslie International Hotel
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Best Western Ellerslie International Hotel
2 Wilkinson Road Ellerslie, Ellerslie, Auckland 1060 New Zealand
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Avg. $150 /night, 2/7 - 2/8
$249
per night
$197
per night
$145
per night
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About
#1 of 1 hotels in Ellerslie
Location
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Babysitting
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Paid internet
Outdoor pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Location
2 Wilkinson Road Ellerslie, Ellerslie, Auckland 1060 New Zealand
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
Auckland Intl Airport
12.4 km•
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Car Hire
41 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
I had a course at the hotel so staying there was more than ideal. Breakfast was included which was lovely, and lot of options for all dietary requirements. I do feel that because of the location and the course I was attending, this was the reason for the increase in price compared to neighboring hotels offering the same.
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Review collected in partnership with Best Western
Date of stay: November 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was very clean although there were a couple of maintenance issues - the electric blanket on one side of the bed was faulty and did not heat the bed.
The lightbulb was missing in the lamp over the single bed.
The drapes did not close properly. Looked a little tired. May be a little over priced for what it was.
The lightbulb was missing in the lamp over the single bed.
The drapes did not close properly. Looked a little tired. May be a little over priced for what it was.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ok so my four children and i are staying here for the weekend(friday to sunday).Its an amazing two story apartment type complex. Theres beds to cater for us all on both floors. The second floor has another room with two beds which are single and in the main room a big double bed. The cleaners do a wonderful job keeping everything tidy and clean.I love the shower/bathroom which ill give 5 stars to. The kitchen area is open to the lounge area which has a single bed but we dont mind as its spacious and comfortable.Theres a tv with sky upstairs and downstairs so while im upstairs watching tele the kids are downstairs playing their ps4. I couldnt ask for a better weekend away from home with all of my children at an affordable price. I love this place and id recommend it to anyone i know thats looking for an amazing place to quietly relax and stay. It has 24hour security so you do feel safe. Theres a pool outside, a lovely restaurant, and the laundry workers are very thorough and very friendly. Thankyou to the lovely ladies who clean and service the rooms daily, also the hardworking laundry ladies A+++, my children and i are very very happy being here. I have decided to put this review in early as you all deserve the best review honestly. We have been here for two nights already and are departing on Sunday Morning.Yous Rock!!! Love from Me and Mine!
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Date of stay: August 2022
Value
Location
Service
Room Tip: amazing stay guaranteed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Extremely poor customer service.
The accommodation itself is more motel than hotel, but is in a decent location. We encountered problems with our accommodation, which meant the price paid was nothing like value for money & they were not able to resolve. When we tried to reasonably resolve it through official channels, the owner/manager was extremely rude, unprofessional & unaccommodating. Would not stay in a Best Western 'hotel' again as a result of this experience.
The accommodation itself is more motel than hotel, but is in a decent location. We encountered problems with our accommodation, which meant the price paid was nothing like value for money & they were not able to resolve. When we tried to reasonably resolve it through official channels, the owner/manager was extremely rude, unprofessional & unaccommodating. Would not stay in a Best Western 'hotel' again as a result of this experience.
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Date of stay: July 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Don't stay here - find other brands who know how to do customer service!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Place needs revamping maintenance and staffing wise, with poor customer service. Many of the rooms we stayed in the doors didn't close the room service was poor and, on many occasions, the equipment did not work. When our bookings were incorrect i was made to feel it was my fault, to which it wasn't, and this happened on several occasions. We would not recommend others to stay.
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Review collected in partnership with Best Western
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The guy at reception was rude to me and rather angry because I could not give him my credit card details and was asking me ( the client) about what he should do!! Then he decided to take $200 bond from me. When he assorted me to the room I asked him if I could order food he said yes and told me when I can order dinner and breakfast and that I could call him anytime. However, he did not show me a directory ( I still don’t know if there was one in the room) or given me reception contact number. Even worse there was no room phone!! The fridge had no refreshments, drinks or even water!! The heat pump did not work properly but luckily it was not a very cold night. I tried to hock my laptop to
the TV with my HDMI cable but the connection point where it was clearly labeled HDMI did not work!! Oh and the internet quality was very poor
the TV with my HDMI cable but the connection point where it was clearly labeled HDMI did not work!! Oh and the internet quality was very poor
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed with 3 kids. Was great as each kids got a single bed and parents bed was separated from the kids by stairs and other 2 in separate room.
Had a good small kitchenette. Pool and exercise room.
Shower was powerful not dribbling.
Staff really tries to make your stay a great stay. Smiling and helpful.
If something missing ask and they will try To provide/find it as they really wants you to have a good stay.
The room were the kids were (2) didn’t have a lot of air flow so we asked for a fan got it and solve the problem- kids were happy again.
The fan isn’t powerful in the bathroom but that wasn’t too much of a problem as you are not in there too long.
Their is 2 air conditioning system unit. One downstairs and one upstairs.
Some windows handles will need replacing but are functional.
Overalls great stay. With a family for a short stay it is a very good place to be and there is a huge park nearby (YMCA) for the kids to kick a ball... a small wetland and some shops, restaurant, train station and B.P.Gas station ...all small walking distance.
(Big supermarket e.g. countdown..you need a car but 2 small supermarket,3 bakery.... walking distances).
Had a good small kitchenette. Pool and exercise room.
Shower was powerful not dribbling.
Staff really tries to make your stay a great stay. Smiling and helpful.
If something missing ask and they will try To provide/find it as they really wants you to have a good stay.
The room were the kids were (2) didn’t have a lot of air flow so we asked for a fan got it and solve the problem- kids were happy again.
The fan isn’t powerful in the bathroom but that wasn’t too much of a problem as you are not in there too long.
Their is 2 air conditioning system unit. One downstairs and one upstairs.
Some windows handles will need replacing but are functional.
Overalls great stay. With a family for a short stay it is a very good place to be and there is a huge park nearby (YMCA) for the kids to kick a ball... a small wetland and some shops, restaurant, train station and B.P.Gas station ...all small walking distance.
(Big supermarket e.g. countdown..you need a car but 2 small supermarket,3 bakery.... walking distances).
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Check in was straight forward - no issues. Room was great! We stayed in a 1 bedroom unit, one queen bed in bedroom and another single bed in lounge area, kitchenette with cook top, and bathroom. Everything was clean and tidy, warm and comfy. Oh and very important, the shower had great pressure. Only one small issue - couldn't access Sky on the bedroom TV despite indications we should have been able to, but there was a second TV in lounge with no issues there. Impressed with how quiet it was in the room... and great to have parking available within view outside front door. Was also handy to everywhere we wanted to go, and was straight off the motorway, so easily accessed. Only stayed one night and didn't access pool, gym restaurant, laundry or other services so can't comment on those. Will happily stay again when next in Auckland... and probably our first choice for next trip.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'm actually outraged at the cost of this place for what is provided.
For $240 this place is an absolute rip off. I've slept in better hostels for under $20.
My rooms stunk of moldy carpet and nothing about this place is modern.
Nothing was clean, mugs with moldy food in them, tables, bedding, shower with pubes.
The bed was incredibly uncomfortable with one side sunken much lower than the other.
There is no ventilation in the bathroom
You should be ashamed of yourselves for charging $240 a night for this dump.
For $240 this place is an absolute rip off. I've slept in better hostels for under $20.
My rooms stunk of moldy carpet and nothing about this place is modern.
Nothing was clean, mugs with moldy food in them, tables, bedding, shower with pubes.
The bed was incredibly uncomfortable with one side sunken much lower than the other.
There is no ventilation in the bathroom
You should be ashamed of yourselves for charging $240 a night for this dump.
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Date of stay: August 2022Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The wifi cuts out all the time. My room wasn’t made up so I was “upgraded” to the grand suite which smelt old and wasn’t that clean. Breakfast in the morning was poached eggs on toast with mushroom. Mushrooms didn’t arrive, the eggs tasted of vinegar and the toast was so lightly toasted it was basically bread. On the up side the staff were great. Really friendly, and professional.
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Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry no idea only used taxis or rentals in Akds. Saying that I don't recall seeing any pull up so don't think so. Possibly have a link to discounted transport may be worth enquiring they're pretty obliging
We hired a taxi. My husband think there are shuttles. You could email the hotel. They are lovely
Margaret O asked a question Aug 2017
Newport Pagnell, United Kingdom1,688 contribution17 helpful votesare there kitchenettes in all rooms?
No unfortunately there are no kitchenettes as far as I'm aware. We had a double room.
Hi Eli,
Thanks for your question. Yes; we certainly do have wifi in our rooms.
"Good sunset views from upstairs south western rooms and far enough away from the busy road to avoid traffic noise."Read full review
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PRICE RANGE
$152 - $203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western auckland, auckland best western
FORMERLY KNOWN AS
Ellerslie International Hotel and Conference Centre
LOCATION
New ZealandNorth IslandAucklandEllerslie
NUMBER OF ROOMS
54
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingBEST WESTERN ELLERSLIE INTERNATIONAL HOTEL - Updated 2024 Reviews
Frequently Asked Questions about Best Western Ellerslie International Hotel
Which popular attractions are close to Best Western Ellerslie International Hotel?
Nearby attractions include Doolan Brothers Bar and Restaurant (0.7 km).
What are some of the property amenities at Best Western Ellerslie International Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Ellerslie International Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Ellerslie International Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Ellerslie International Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Ellerslie International Hotel?
Conveniently located restaurants include Big Fish Eatery, Mr. Tanakas Yakatori Hut, and Pastrami and Rye.
Are there opportunities to exercise at Best Western Ellerslie International Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Best Western Ellerslie International Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Ellerslie.
Are any cleaning services offered at Best Western Ellerslie International Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Ellerslie International Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Best Western Ellerslie International Hotel?
Many travellers enjoy visiting Howick Historical Village (7.8 km), Parnell (5.4 km), and Eden Park (6.9 km).