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The apartment where we stayed (#6) was spacy and light.
Location is really nice, near the beach and it has a big, good bed.
However, it was not very clean (kitchen supplies & bathroom) and some equipment did not work (e.g. bedside lights).
Thank Fien D
Response from TheSandsWaiheke, Manager at The Sands - Waiheke IslandResponded 7 December 2017
Sorry, you had a bad stay with us at the Sands,
We will pass your concerns onto the cleaning team and get them to be more diligent in the future. The bedside lights do work the power switch on the wall just needs to be...More
Enjoyed a fruitful business conference at The Sands, where our group was looked after from start to finish - hosts went above and beyond (including ferrying our group to the restaurant down the road when it was raining). Catering was great, rooms were beautiful. 5stars,...More
Room was not ready when we arrived.. The dryer never worked. Hosts were not friendly. Bad smell coming from the broom closet. Maybe the septic system needs to be cleaned. The location was nice, but not worth the price. The worst service we received in...More
2 Thank chrisjrd39
Response from TheSandsWaiheke, Owner at The Sands - Waiheke IslandResponded 11 June 2017
Thanks for the feedback Chris, if you had told us about the problems when you were staying we would have addressed them at that time and moved you to a better apartment. Reviewing this after your stay meant we are unable to help you.
A great spot if you are looking for a quiet getaway on Waiheke. Our apartment (3-Bed) was well appointed with wonderful views over the beach. The manager offered lots of suggestions for activities/restaurants and also had the room ready for early check-in which was much...More
The Sands provides modern accommodation located right on the very beautiful Onetangi Beach. It is on the main bus route and you can easily travel to and from here without transport. We were staying with friends and 2 teenagers in a 3-bedroom apartment. Both adults...More
Thank Belle H
Response from TheSandsWaiheke, Owner at The Sands - Waiheke IslandResponded 22 May 2017
Thanks for the lovley review guys, really enjoyed having you guys stay as well.