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The Sands - Waiheke Island

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141 The Strand, Onetangi, Auckland, Waiheke Island 1081 New Zealand
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (25)
Room & Suite (7)
Pool & Beach (5)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#2 of 6 Speciality lodging in Onetangi
Location
Cleanliness
Service
Value
Located directly on Onetangi Beach, The Sands offers a selection of one, two & three bedroom fully self contained apartments. Close to ferry points, wineries and other island attractions. We are only a 35 minute ferry ride from downtown Auckland.
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Full view
Property amenities
Free parking
Beach
Car hire
BBQ facilities
Non-smoking hotel
Picnic area
Self-serve laundry
Room features
Housekeeping
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
68Reviews1Q+A20Room tips
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Claire_F wrote a review Feb 2021
1 contribution1 helpful vote
We had the exact same experience as per a previous review by Kat C. We come to Waiheke every year over Xmas and New Years and have yet to try the Sands so I booked for 7 nights for the next Xmas/New Year period and received the booking confirmation as expected. We then received a cancellation request from the owner via the third party booking system with no explanation but the email clearly stated that if we wished to keep our booking then no action needed to be taken and the booking would be honoured. Out of respect to the venue, I emailed them directly to find out why they tried to cancel my booking and was curtly told that the price that I had been quoted for our stay was too low and they could/would not honour it. When I did not cancel my booking with the third party site (as we did not wish to cancel our trip) the owners then tried a new approach of trying to cancel the booking by stating that we had provided them with debit card details rather than credit card details and we “only had 24 hours to provide them with correct card details otherwise the booking would be cancelled”. This then started a little game of me providing my CREDIT CARD details on three separate occasions, with the owners promptly rejecting each attempt for the same false reason. At no point did the owners do me the courtesy of quoting the price they would be comfortable taking for that period and it’s safe to say the whole experience has left a really bad taste in my mouth and I will never attempt to stay there again. Conversely, we ended up booking the Onetangi Beach Apartments for around the same price as the original price I tried to book for the Sands. The location of the Onetangi Beach Apartments is much better and their customer service has already proven to be exceptional, so I actually feel very fortunate as reading some of the other reviews of the Sands, I think we’ve had a really lucky escape. If you’re looking for lovely, chilled holiday with people that want your business then would not recommend the Sands.
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Date of stay: January 2021Trip type: Travelled with family
1 Helpful vote
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Kat C wrote a review Jan 2021
1 contribution1 helpful vote
I had booked in to stay for 5 night with my partner and 2 year old. I was sent a cancellation request with no communication given by the owners and the email said if I do not want to cancel I can ignore the email. I was then sent another email saying that they had tried to charge my credit card when the booking stated there was no prepayment and I was able to pay on sight at the time of my stay. I then emailed the owner to ask what was happening and they stated they had not charged enough for the time of my stay (over NY) and needed to put the prices up. I repeatedly asked how they could request it be cancelled because they hadn’t put the prices up from their normal prices. They also tried to blame the website instead of their own oversight in management of the prices they charge and tried to offer me an increased price of $100 per night to stay at the place I had already booked. The owners then cancelled by booking. Would not recommend, dodgy owners and did not honour the booking when we live out of town and have to make arrangements to visit the island
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Date of stay: January 2021Trip type: Travelled with family
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jjs0n wrote a review Feb 2020
Auckland Central, New Zealand8 contributions
After travelling from Auckland to Waiheke Island by the sealink car ferry we drove across the Island to Onetangi beach and The Sands Apartments.We received an extremely warm welcome from the owner who showed us to our apartment on the top floor.The striking feature was a huge folding window that looked straight out to a fabulous ocean view extending to Coramandal peninsula. The apartment had everything needed including a free bottle of wine to welcome us A really comfortable bed and very high quality furniture and fittings. A new washing machine and clothes drier fitted in as well as stove, microwave and lovely open plan living room etc, Free WiFi and TV in Lounge and bedroom. I recommend The Sands for comfort and location and would definately stay again.
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Date of stay: February 2020
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Response from SandsManagerWaiheke, Manager at The Sands - Waiheke Island
Responded 17 Feb 2020
Thank you for the review. Loving the views and home close the beach is here as well. And we love show casing the wines here on waiheke as well
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chip8 wrote a review Nov 2019
england15 contributions13 helpful votes
Couldn’t have been a better location. Although things in general were good they could have provided more toilet rolls and at least one tea towel. The sofa in our apartment could have done with a good clean as well.
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Date of stay: November 2019
Location
Cleanliness
Service
Room Tip: Best to have a room on an upper floor
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Response from naki4004, Manager at The Sands - Waiheke Island
Responded 10 Nov 2019
Thanks for the feedback guys, Sorry about the tea towels, Each apartment is stocked with 3 rolls per bathroom, and as we are a self-service apartment complex further purchases for items are up to the guest. We have booked the sofa in for a deep clean as well.
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mareepc wrote a review Mar 2019
Auckland Central, New Zealand2 contributions
We have stayed at the Sands probably 4-5 times now, you can’t beat the location on Onetangi beach as it is just beautiful. Facilities are also great for self catering families. There were a few things that needed maintenance - the heated towel rail was off the wall, hand towel rail also and one of the bathroom taps fell off. Reception were very helpful in gettting things fixed but for the price the rooms need a bit more attention. We had a great stay though and will be back.
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Date of stay: March 2019Trip type: Travelled with family
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PRICE RANGE
US$122 - US$280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sands - waiheke island hotel waiheke island
LOCATION
New ZealandNorth IslandAucklandWaiheke IslandOnetangi
NUMBER OF ROOMS
23
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Frequently Asked Questions about The Sands - Waiheke Island
Which popular attractions are close to The Sands - Waiheke Island?
Nearby attractions include The Waiheke Honey House and Cafe (0.8 km) and St Andrew's by the Sea (1.0 km).
What are some of the property amenities at The Sands - Waiheke Island?
Some of the more popular amenities offered include free parking, self serve laundry, and barbeque facilities.
Which room amenities are available at The Sands - Waiheke Island?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at The Sands - Waiheke Island?
Guests can enjoy barbeque facilities during their stay.
Is parking available at The Sands - Waiheke Island?
Yes, free parking is available to guests.
What are some restaurants close to The Sands - Waiheke Island?
Conveniently located restaurants include Casita Miro, Three Seven Two, and The Shed Te Motu.
Is The Sands - Waiheke Island accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.