Hotel Marina El Cid Spa & Beach Resort
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Hotel Marina El Cid Spa & Beach Resort

Traveller (7911)
Panorama at the Hotel Marina El Cid Spa & Beach Resort
360
Panoramas (14)
El Cid Riviera Maya Beach
Pool & Beach (2069)
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$617
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About

4.0
#5 of 9 all-inclusives in Puerto Morelos
4.1 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Enjoy an alluring all-inclusive experience in an authentic escapade. Well-known for its family-friendly environment and redefined pampering, Hotel Marina El Cid Spa & Beach Resort provides splendid accommodations, services and amenities in a picture-perfect setting. Enjoy the upscale services available such as full-service marina and sportfishing fleet, Mayan inspired spa and activity programs for all ages in the Kids and Teens Club. The resort grants guests a more conveniente, yet equally espectacular alternative to the larger hotels in the Riviera Maya. Wether you are seeking an intimate or an adventurous retreat, this Caribbean paradise will make for the perfect escape.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Children's television networks
Secured parking
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Marina View
Family
Languages Spoken
English, Spanish

Location

Boulevard El Cid Unidad 15, Puerto Morelos 77580 Mexico
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 41 out of 100
41
Cancun Airport
22.3 km
See all flights
Aerodromo de Playa Del Carmen
30.8 km
See all flights
10,172Reviews2,001Q+A100Room tips

Reviews
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Detailed Reviews
RichardLemay wrote a review Feb 2020
Carp, Canada45 contributions6 helpful votes
+1
4.0 of 5 bubbles
My wife and stayed at the Hotel Marina El Cid Spa & Beach Resort from January 26th to February 2nd 2020.
We enjoyed this resort immensely; meaning we relaxed and only did two excursions.

We found the hotel to be very clean with employees visibly cleaning something all the time. The grounds were very well kept. The room was also very clean and the room cleaner visited every day, refilling the fridge and even leaving some treats before we turned in in evenings.

The buffets were good and the food continuously refilled. The restaurants were also very good. The only thing I would say, although my wife loved everything about the resort, is that neither the buffets nor the restaurants had anything outstanding (the roast beef was close). In the many resorts we’ve stayed at in the past, I often found at least one thing that I would say “I could eat that every day!”; that didn’t happen here.

The beach was better than we had expected. You can walk along on either side of the resort and you can swim easily if you walk around some rocks.

This resort is actually two resorts in one, the sister resort is the Ventus. We mainly relaxed on the Ventus side because it was quieter.

We really appreciated the fact the employees seemed happy to work there. We often witnessed employees joking and laughing while working in the restaurants or around bars or the main entrance. We didn’t get any negative vibes from them.

It was also nice to have the marina within the resort as some of the excursions launch directly from there, such as snorkeling and scuba diving.

Just as we arrived in the lobby, even before checking in, hotel employees tried to convince us to go to a presentation, the next day. We did attend the presentation the next day, in order to get the $75 rebate on activities, where they entice us into buying into their EL CID club. They said the presentation would be 90 minutes but it ended up being 3 hours. We declined all offers. We did get the $75, which we used on an Isla Mujeres excursion.

All in all, still very satisfied with the trip.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach Resort
Responded 14 Feb 2020
Dear guests, It is a pleasure for us to receive your comments, and to know that your stay was pleasant and that you enjoyed all our facilities as a family. Our guests are always our priority and offering you the best possible service is nothing more than what you deserve. I am pleased to know that our staff lived up to your expectations and that we cared for your baby as it should be. We hope to have the pleasure of serving you again in the near future. Receive a warm greeting. Sincerely
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CatGal_10 wrote a review Apr 2020
Toronto, Canada57 contributions54 helpful votes
4.0 of 5 bubbles
This was our first time at Marina El Cid, and we had a wonderful time, cannot say enough good things: the staff were very friendly, helpful, and simply outstanding to go out of their way to help and in trying to engage guests to partake in the daily activities! They are food allergy aware, which was a tremendous relief for us, as we have food allergies, and were able to clarify any questions or concerns. Considering the global pandemic, the staff were constantly cleaning and disinfecting washrooms, and the facilities. The kids club was great, my boys went a couple days and had a great time. We upgraded our room to building 17, ground floor, and it's closer to the beach and pool and we had morning views of the pool and ocean which made for a wonderful and restful vacation. The only reason I cannot give this resort an "excellent" review is the beach, it's not the nicest because of the seaweed and rough surface under the water, I would recommend your bring aquasocks if you try to venture in to the water and don't mind seaweed touching you... however do go for a walk, about 6-8 minute walk, the dolphin marina is nearby, we walked in the morning, and my kids loved seeing the dolphins.
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Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMELCIDRESORTS3, Gerente at Hotel Marina El Cid Spa & Beach Resort
Responded 9 Apr 2020
Dear guest, First of all, I would like to thank you for grant us the opportunity to receive your comments based on this recent stay. We are very happy to read that his vacation at our facilities as well as the service from our staff has fulfilled all your expectations. Thank you also for sharing your observations in regards yo our beach conditions, we can assure you that we always work in keeping our beach in the best shape for all our guests and in order to this our staff work cleaning the area at least twice a day. We sincerely hope to have the opportunity of welcoming you back an exceed all your expectations in the future. Cordially,
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WendySails wrote a review Jul 2020
6 contributions
4.0 of 5 bubbles
We arrived at Hotel Marina El Cid just a few days after it opened back up. The resort itself was beautiful. Though we booked our room at the marina side, they actually gave us a room in the Ventus side because that is the only side that is open. They have hand sanitizer to use when entering each restaurant and even have you sanitize the bottom of your shoes. Masks are not require for tourists inside, but recommended and most seemed to adhere to the recommendations. The plus side of going right now is that it was not very busy. Some days it felt like we had the place to ourselves almost. The downside is that not all of the restaurants were open. We wish we would have known this before our arrival because my husband did not bring long pants, which are required to eat at the French restaurant. We were originally fine with skipping the French restaurant, but when there was only 3 options for dinner we figured we would try to eat there. Even with the lack of restaurants open, they still would not relax the dress code a little. Even though we all looked very nicely dressed. So we had to alternate eating Italian and Mediterranean food for dinner each night. We would have preferred to know this prior to arrival. The Mercado de Delores was our favorite restaurant. Delicious Mexican food offered each day for lunch only. Plus their other food options were good as well. We would have eaten there for dinner instead of the Italian and Mediterranean if it had been an option. The service everywhere was great. We especially had great service at Zaza Lounge on the Ventus side. Oscar was an awesome. The beach is VERY rocky, but because I had read the reviews I bought water shoes for my kids. So they still had fun in the water. In fact, my son probably enjoyed it more because he had a great time looking for little shells and creatures around the rocks. The pools were nice. We spent a lot of the time at the big pool on the Marina side. The kids had a lot of fun jumping off of the cliff things into the water. Overall we had a great time. I'm glad we were able to still have a fun vacation despite all of the circumstances right now.
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Date of stay: July 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded 13 Jul 2020
Dear Wendy, Thank you so much for taking the time to write a review, and share it with us. It is very pleasant to read that you had a wonderful family time with us, and, that your kids and the whole family made new and unforgettable memories. It is our commitment to make sure that your stay at El Cid become a safe, comfortable and enjoyable time. We sincerely wish to see you again in the near future, for another great stay. Sincerely,
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Amy J wrote a review Feb 2020
Greenleaf9 contributions7 helpful votes
1.0 of 5 bubbles
We stayed for 15 days, everyday we had to call for water and beverages, also had to call 3 times to get our room cleaned! Floor was not Mopped in 15 days, Front desk workers have no communication skills,if it was not for Arturo it would of been a terrible trip. When I needed something Arturo made sure he got it done, when checking out they told us our children spent $350 American dollars at the Spa, Never even had children with us..Arturo should be the manager of the entire place his is the only one that knows what the hell is going on at the resort. Leyder at the Lobby bar is amazing and friendly, Oscar at the pool was awesome!! Valentin and Noe at the pool are absolutely wonderful people!! Thank God for the workers cause the front desk sure don't know what is going on...
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
funinsunplz wrote a review Mar 2020
Minnesota17 contributions6 helpful votes
5.0 of 5 bubbles
Our family of 3 had a great time! So clean!
The pool area was PERFECT for kids and adults. The pool is laid out so nicely. It's big with plenty of chairs available. We never had to run down early to "save spots". There is an area for the toddlers, and a climbing wall and slide for the older kids. My son is 14. He wants to return every year! He made a few new friends at the pool (age 10-14) the first day and spent much of each day at the climbing wall, teen center, and volleyball net.
When we first arrived we were very confused with the layout of the resort but after the first full day we had it figured out. It's a decent size, not too big, not too small.
The buffets had a large variety of things to choose from. Very clean and staff was great! We only made one dinner reservation. We personally don't like to be committed to an eating time.
One thing we noticed is they don't have food service poolside. We have never been to a resort without it. It's great not having the pesty birds all over chasing after the fallen and leftover food while relaxing!
We didn't spend any time at the beach except to go for walks. If you plan on going in the water be sure and bring your water shoes. There were always open hammocks and cabanas available beachside if that's what you like.
The nightly entertainment was outstanding!
The negatives for us were....they tried to get us to go through some sales pitch about upgrading. We declined but saw lots of others engaging in it. It's not our thing. There was also an occasional weird smell in certain areas. It wasn't terrible, just notable.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach Resort
Responded 16 Mar 2020
Dear guest, Nothing make us more happy than reading that your stay at El Cid became an unforgettable and fantastic experience. We are sincerely grateful for your kind words, and I will share your comments with our whole staff. It will be fantastic to see you again anytime soon. Best regards,
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888DonnaS wrote a review Feb 2020
North Fort Myers, Florida3 contributions3 helpful votes
2.0 of 5 bubbles
Beautiful grounds, not much else. Food was adequate, nothing special. I prefer Pepsi, but they had only Coke products. They say all alcohol beverages, but I drink Jameson and ginger ale, they had neither. Room was adequate nothing special. One picture on the walls, ordinary bed clothes. This hotel is a time share outfit. We escaped the program but cause we recognized it right away. Most people were not so lucky. The drinks at the pool were served on ordinary plastic cups, but they collected them and reused them. That was disgusting. The beach was very small and very rocky and covered with seaweed. There was one part of the beach that was nice, but it was reserved for the platinum club , which was something you could have sign up for, at an added cost. We were very disappointed
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach Resort
Responded 14 Feb 2020
Dear guest, First of all, thank you for your recent stay, and for your positive comments about our grounds. We sincerely regret that your stay was not as satisfactory as we would like it to be. Thank you so much for your feedback, which will be taken as an opportunity for improvement and to elevate our standards for our guest's satisfaction. Sincerely,
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Gman_brampton wrote a review Oct 2020
Brampton, Canada227 contributions29 helpful votes
5.0 of 5 bubbles
We just got home from a wonderful week at Marina El Cid in Puerto Morelos. I can't say enough about this resort. This is our third visit. We were a bit nervous about travelling given the pandemic but it couldn't have gone any smoother. They had hand sanitizer dispensers all over the place, I never saw a single staff member who wasn't wearing a mask, no matter what they were doing, indoor staff wore both masks and shields, all guests were required to wear masks (I didn't see even one person who didn't comply), they had a team going all over the resort spraying all the poolside furniture, they sanitized every table in the restaurant every time it became vacant, etc. I think I've probably missed some of the steps they took but suffice to say, it would be literally impossible to do any more than they did. The safety of their guests was clearly a top priority. Also, while we were there we experienced Hurricane Zeta. The Resprt kept us fully informed of the situation, storm panels were put up in every vulnerable area, room service was deliverwed before the storm hit, and security and facilities staff blanketed the areas outside the guest roomsfor the duration of the storm. A top notch handling of a difficult situation. Our check in was smooth and quick with all the necessary protocols in place. I requested a room in a specific building and was quickly accomodated. The food is excellent! The Pad Thai in the Mercado de Dolores was amazing! There is a wide selection for every taste. Also, there's "Aromas", the coffee shop. My wife loved the cappucinos. They also offered a selection of freshly blended smoothies and juices. Fantastic! We went to the French, Italian, and seafood restaurants. They were all excellent. We spent our days either at the infinity pool by the beach or in the main pool. Both were excellent! I'm not a big fan of loud music so I found that to be a pain at times at the main pool. Both pools are well maintained and clean with plenty of loungers, patio sets, and beds. Our room was spotlessly clean when we arrived and kept that way all week. Of all the things this resort has going for it, number one is the staff! Unfailiingly polite, friendly, welcoming, attentive, from the front desk,to the drivers, wait staff, cooks in the Mercado, maids, pool atendants, and bartenders. They are what really earns a 5 Star Review! We're already thinking about a return trip!
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Date of stay: October 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Building 22 is a great location, close to the pools, the Mercado, and the Frenench & Italian...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded 2 Nov 2020
Dear guest, It is always great news to read that your stay with us resulted on a positive and satisfactory experience for you and your family! Thank you so much for your recognition to our staff, who, are our most valuable asset. As you mention, your safety is our top priority as it is your comfort and satisfaction. Thank you again for your recognition. This is your home and we would love to see you again soon! Cordially,
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Mindy A wrote a review Feb 2022
17 contributions10 helpful votes
4.0 of 5 bubbles
This was our first visit with an El Cid Hotel and we're hooked! We traveled with another family of 4 (both of us have 2 kids ages 11 and 13).
Pros - two sister resorts within walking distance provide a variety in restaurants/food
Several smaller infinity pools (one is adult only), plus a HUGE main pool at both resorts.
Easy beach access with plenty of beach chairs
Quick taxi ride into Puerto Morelos ($10 USD each way/4 people)
Very clean rooms and hotel grounds
Very Friendly staff from servers to bartenders to groundskeepers to the front desk staff.
Concierge was always available to answer questions
Covid testing was done on site and was efficient, but did cost $36 USD/test/person.
Private beach location and lots of security to get into the resort

Cons
The teen club was never really open, and stayed dark most of the time
Lots of little fees were not included - wifi had to be purchaed PER device (not per room), different views could add on to the total bill, Covid tests were not included.
All water sports (except boogie boarding) were adult only
"sales pitch" to sign up for vacation club and any activies through the hotel (much less expensive to book on your own!)
Spa was gorgeous but very overpriced for others in the area
Reservations required at most restaurants, and even when booking ahead, most of the times that were every available for us were 5 pm or 9:30 pm (which wasn't our top choices)
Room service was average and typically took 60-90 minutes beyond their estimated delivery time.
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Date of stay: February 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Ocean view will cost $50/night more. We loved our first floor, garden view room where we could...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded 22 Feb 2022
Dear guest, It is a great pleasure for us to read your kind comments and to know that your vacation at Hotel Marina El Cid / Ventus at Marina El Cid resulted in a great and pleasant experience. Thank you for sharing your experience on this platform. We are at your service and we hope to have the opportunity to serve you again very soon! We will address your comments to the respective areas in order to improve our service. Kind regards.
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Yelena D wrote a review Dec 2022
1 contribution1 helpful vote
4.0 of 5 bubbles
Ventus Marina El Cid is beautiful resort! There are 3 resorts together, older newer and brand new but all are Extremely clean but mostly quiet! White beach towels, speaks of a cleanness.
I want to point out VIP buttler walter at Marina El Cid was serving us with extra attention reserving us drinks, getting us pool chairs and made our vacation alot better!!!
Room have Very comparable beds sheets quality is luxurious, and Housekeeping changing sheets without asking, beautiful landscaping, beautiful pools, just lacking music by Ventus pool. There's entertainment and music by Marina El Cid Pool. Ventus lobby entertaining daily with live music, after live music DJ but not every day. Hotel puts bracelets on the wrist tgey scan when you get in restaurant but if you loose one they charge $20 it's way too much for something you done ventus want to have on your wrist to begging with.
No wifi enternet cost $15per day. Hotel also charged us $31 some sort of taxes I didn't understand what for. For lunch we went to Hacienda restaurant not much to chooser from but they grilled tbone steaks, pork and fish was delicious! There was a decent coffee shop with pastries by ventus buffet place.
Dinners need to be reserved ahead of time and often nothing available so we just go to restaurant and ask a manager to let us eat because buffet are so small and choices are few, if we pay for allinclucive $$$ I want to be served at least a dinner. Food in restaurants was good. Drinks and the view at Rooftop bar in VentusHa was phenomenal! After all we liked stayithere even it was a little boring without Pool music. There was at least 3 warm jacuzzi to warm up in the evening. Lots of cabanas at no cost no reservation needed.
At the time we stayed beach was terrible, like muddy water.
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Date of stay: December 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Need music by Ventus pool and jacuzzi it will make tourists feel more like Vacation. Not many ppl...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort
Responded 13 Dec 2022
Dear guest, We sincerely appreciate your kind words and want to tell you that we are honored to have had the pleasure of serving you and creating a fantastic experience for your entire family. We hope to have the privilege of serving you again on your next vacation. This is your house and we hope to see you again soon!
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Holly2144 wrote a review Sept 2021
Auburn Hills, Michigan62 contributions38 helpful votes
+1
5.0 of 5 bubbles
Where do I begin?!? I loved EVERYTHING about this resort. My husband and I travel several times throughout the year and this was one of the best places we have had the pleasure of staying (and I’m a hotel snob) we are usually not pool people and would rather spend time at the beach, but the pools were so clean, large and inviting, we enjoyed them immensely! Service was top notch and I have never seen a place that was so clean and well maintained! Attention was paid to every little detail! We were never bothered by sales people and the staff members were so friendly and always took the time to greet us and make sure we were pleased with our stay. We always plan a trip in September as resorts are usually less crowded. We didn’t have to wait for anything and most evenings had the pool to ourselves. I would definitely recommend and cannot wait to go again!!
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Pay a few dollars extra for ocean view. So unbelievably beautiful and serene
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lupita Mariscal, Otro at Hotel Marina El Cid Spa & Beach Resort
Responded 23 Sept 2021
Dear guest, I would like to start by thanking you for your recent stay t our resort. To El Cid Resorts and the rest of our destinations, it is of utmost importance to create the best vacation experience and offer the highest level of service to all our guests. Receive your review makes us feel very honored since we can identify on these positive remarks that our resort is achieving our mission, your complete satisfaction. We hope to have the pleasure of welcoming you back to our facilities soon. Sincerely, El Cid Resorts.
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Answer from GMELCIDRESORTS3
Dear Kelley, Thank you very much for contacting us. Regarding your previous questions: we have available at the facilities a kid´s club center for kids from 4 years old to 12 years old with a schedule service from 9:00 am to 9:00 pm and special program activities every day since each day is thematic. You will find this information on the ground floor of your building every day as well as on our internal channel. We look forward to having the opportunity to serve you soon. Sincerely, El Cid Resorts.
Answer from GMELCIDRESORTS3
Dear client, Thank you very much for taking the time to contact us. You can be certain that our team will gladly assist you since we have vegetarian menus at our restaurants, however, you can stop by our concierge desk after your check-in in case any special arrangement is needed. On the other hand, we also recommend you to contact our travel agency PRONATOURS to receive the proper information regarding tours and excursions. We look forward to your upcoming stay with us. Cordially,
Answer from MOUNTAINSUSA1
Burlington, Vermont26 contributions27 helpful votes
We stayed at Ventus in a 2 bedroom suite. It was gorgeous, great butler experience and making dinner reservations was not overly difficult. We are happy to tip and we were provided great service. You can walk over to the Ventus pool easily. The adult only pool is nice at Ventus, and the other pool has kids, but no music or entertainment, so it is relaxing. Enjoy!
Answer from GMELCIDRESORTS3
Dear Steve, Thank you very much for contacting us through this media. Regarding your previous question: We recommend you contact our concierge team to receive accurate assistance on this matter. Cordially, El Cid Resorts.
Kim K wrote a tip 21 May
1 contribution
1.0 of 5 bubbles
"Fumigate Pick up calls Try help customers "
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Andrea K wrote a tip 20 May
1 contribution
5.0 of 5 bubbles
"May was the best time to go. "
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Panorama C wrote a tip 19 May
1 contribution
5.0 of 5 bubbles
"Don’t get caught up in the sales. But it is a beautiful place. "
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Payton T wrote a tip 17 May
1 contribution
5.0 of 5 bubbles
"Make sure you make reservations for every night when you get there for the restaurants. It was so helpful to have it all planned out"
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Kirshe wrote a tip Apr 2024
Santiago de los Caballeros, Dominican Republic3 contributions
1.0 of 5 bubbles
"If you are looking for a good beach, this is not the place for you. I do not recommend this hotel, I’m sure most people with kids will agree"
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There are more places to choose from in the Puerto Morelos area.
PRICE RANGE
$406 - $726 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel marina el cid spa & beach puerto morelos, hotel marina el cid spa and beach resort, marina el cid riviera maya, hotel marina el cid riviera maya, el cid riviera maya, hotel marina el cid beach, el cid puerto morelos
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
428
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL MARINA EL CID SPA & BEACH RESORT - All-inclusive Resort Reviews & Price Comparison (Puerto Morelos, Mexico) - Tripadvisor

Frequently Asked Questions about Hotel Marina El Cid Spa & Beach Resort
Which popular attractions are close to Hotel Marina El Cid Spa & Beach Resort?
Nearby attractions include Aqua Nick (6.4 km), Croco Cun (5.2 km), and National Reef Park of Puerto Morelos (1.9 km).
What are some of the property amenities at Hotel Marina El Cid Spa & Beach Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Hotel Marina El Cid Spa & Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Marina El Cid Spa & Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Marina El Cid Spa & Beach Resort?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Hotel Marina El Cid Spa & Beach Resort?
Conveniently located restaurants include El Charro, Matea Restaurante, and La Choza Del Puerto.
Are there opportunities to exercise at Hotel Marina El Cid Spa & Beach Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hotel Marina El Cid Spa & Beach Resort have airport transportation?
Yes, Hotel Marina El Cid Spa & Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Marina El Cid Spa & Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Marina El Cid Spa & Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Marina El Cid Spa & Beach Resort?
The staff speaks multiple languages, including English and Spanish.
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