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Holiday Inn Colchester, an IHG hotel

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Abbotts Lane, Eight Ash Green, Colchester CO6 3QL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Panoramas (36)
Room & Suite (256)
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Colchester, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
The Holiday Inn Colchester in Essex is 3 miles away from Colchester, the Oldest Recorded town in Britain. The Hotel is ideally located just off the A12 in a quiet village setting. This Colchester Hotel offers excellent facilities for all whether travelling on business or pleasure. Facilities include air-conditioning and High Speed Internet Access in all bedrooms, accessible & family rooms, and a Spirit Health Club with Swimming Pool. Our Hotel Restaurant, Bar & lounge offer tempting traditional British dishes and international cuisine including the famous Holiday Inn Breakfast in a relaxed, informal atmosphere. The Hotel has seven conference rooms; that cater for all your requirements from training courses, boardroom meetings & 1:1 Interviews to Wedding Ceremonies & Receptions. Not only does the Hotel cater for a diverse range of corporate clients, it offers outstanding weekend & leisure packages for those couples or families wishing to relax - Remember Kids Stay & Eat for Free*. Surrounding attractions include Colchester Zoo, Freeport Designer Shopping Village, Castle Museum and PGA seniors tour golf at Stoke By Nayland. Colchester United's New Ground, is only a short drive away. What s more the Hotel is less than 30 miles away from Stansted Airport connecting major cities around the world. *Terms & Conditions Apply
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids' outdoor play equipment
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
On-demand films
Hair dryer
Room service
Telephone
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, German, Latvian, Lithuanian and 1 more
1244Reviews7Q+A100Room tips
Traveller rating
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Popular mentions
Recee ro wrote a review 25 Jan
1 contribution
Just wanted to shout out to Darell and charlie, they both are always happy in the mornings always say hello, and ALWAYS WORKING, I don't see them stop both of them. I think they both will make good managers
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Date of stay: January 2022
Rooms
Location
Service
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Deborah wrote a review Dec 2021
1 contribution4 helpful votes
Avoid this hotel if you like being warm. The whole of this hotel is freezing cold, walking into the room was like walking into a dirty fridge. The dining room is draughty and cold just like the rooms and the breakfast was tasteless. I know this is only a 3 star hotel but they must have some standards. If you want to stay in Colchester do yourself a favour and book a Premier Inn, they are 5 star compared to this hotel.
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: Don’t book it
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1 Helpful vote
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paul wrote a review Dec 2021
Colchester, United Kingdom1 contribution
Staying here long term the staff are superb special shout out o Elaine Gary and Lisa who look after the guest and make you feel at home. To the management they need a pay rise putting up with us notherners - they are a credit to IHG who I have been with for 18 years - the staff make the customer experience
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Date of stay: December 2021Trip type: Travelled on business
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David wrote a review Dec 2021
1 contribution3 helpful votes
To preserve your sanity, mental well-being, and dignity avoid this place at all costs. They have tablets on the tables instead of menus. Would be so excellent if the order you entered into the device got transmitted to the kitchen or bar. 10 minutes after ordering on my first night a waiter asked if I was alright, it transpired the tablet was faulty. The order I had entered had simply disappeared. On the second night, my order was added to another table's order, I think the wrong tablet had been put on my table. When my food was taken to another table after he had finished his starter and I had waited like a paw-paw for 15 minutes, the other guest told them their system was knackered. So on my third night I entered my order and immediately went to the waiter's station and queried if it had registered correctly, to find out it had disappeared again. So the waiter played with the tablet for about 5 minutes to get it to work. Brilliant you'd think! So I got my drink and meal pretty well, eat my meal, and waited 20 minutes after finishing thinking they would notice my empty plate as there were only 6 people in the whole restaurant, but no such luck!! I walked out without having the sweet I had ordered! Passing reception on the way to my room I told the receptionist I thought their restaurant was disgusting, and she asked what the problem was so I told her. She asked my room number which I gave her thinking someone might care enough to apologise or send the sweet I had ordered to my room. You kind of hope someone would care enough in a service industry to try and satisfy a customer. No such luck!! Not a word, no attempt to apologise or recify. Couldn't care less. Awful treatment. So disappointing. £75 a night with no customer care, disgusting in my opinion.
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Date of stay: December 2021Trip type: Travelled on business
2 Helpful votes
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dcapper20 wrote a review Nov 2021
Tamworth, United Kingdom6 contributions23 helpful votes
Recently done 2 stays here each 4 nights long and despite giving my IHG rewards membership number on each occasion I still have not received my rewards points . I asked on several occasions at front desk and even Emailed on the subject but to no avail.
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Date of stay: November 2021Trip type: Travelled on business
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Response from IHG Service, Owner at Holiday Inn Colchester, an IHG hotel
Responded 2 Dec 2021
Hi dcapper20, Thank you for sharing your feedback from your most recent visit. We want to provide outstanding service to make our guest's experience unique and fulfilling. I'm sorry that your almost perfect experience was affected due to the issues with points not being earned for the stays completed. I have sent you a private message to get more details to help you further. I'm looking forward to your prompt response. Regards, Virgil N. Case Manager IHGService
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PRICE RANGE
US$80 - US$109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn colchester hotel eight ash green, colchester holiday inn
LOCATION
United KingdomEnglandEssexColchesterEight Ash Green
NUMBER OF ROOMS
110
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Frequently Asked Questions about Holiday Inn Colchester, an IHG hotel
What are some of the property amenities at Holiday Inn Colchester, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Colchester, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Colchester, an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Colchester, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Colchester, an IHG hotel?
Conveniently located restaurants include The Cricketers, Miller & Carter Steakhouse, and Harvester Stanway.
Are there opportunities to exercise at Holiday Inn Colchester, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Holiday Inn Colchester, an IHG hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Eight Ash Green.
Are any cleaning services offered at Holiday Inn Colchester, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Colchester, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Colchester, an IHG hotel?
The staff speaks multiple languages, including English, German, Polish, Lithuanian, and Latvian.
Are there any historical sites close to Holiday Inn Colchester, an IHG hotel?
Many travellers enjoy visiting East Anglian Railway Museum (5.8 km), Roman Circus Visitor Centre (5.0 km), and Dutch Quarter (5.1 km).