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4.0
#6 of 15 hotels in Bang Tao Beach
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Let yourself be enchanted - Arinara Beach Resort Phuket creates the time and space for you to retreat and relaxing with the care of our attentive hospitality. Our resort designed in harmony environment seamlessly blends seaside architecture with the privacy comforts accommodations. Arinara offers an oasis swimming pool and just steps to the sands of the resort’s beachfront. Whether seeking the perfect retreat or a memorable family holiday, surrender to the enchantment of Arinara Beach Resort Phuket.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Arinara Beach Resort in Phuket is celebrated for its spacious rooms and prime beachfront location, which guests find perfect for seaside exploration. While the hotel boasts a family-friendly pool and a lively atmosphere with beachside DJ sessions, some visitors have experienced issues with overbooking and maintenance, leading to mixed reviews about the service quality.
Travelers also express concerns over limited sunbeds and inconsistent cleanliness. Despite these drawbacks, many find the sunset views enchanting, though the value proposition is occasionally questioned due to high prices and restricted benefits.
Location
Beachfront
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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Wow fantastic hotel good and bad the bad 1st the snacks are very limited and poor at times and for what you pay the whole resort for all inclusive should be free to a certain time also a few more aircon machines around the restaurant wouldn't go a miss thats the bad if being picky the staff the service throughout the hotel is fantastic ive traveled a lot of countries and the locals everyone are so nice definitely the kind of smiles we had swim up rooms absolutely gr8 out yr room your own pool brilliant and very warm food is amazing but don't expect anything other than Thai for most of your meals but never had a bad one I can't pick out any member of staff in particular because they were all amazing thanks arinara I hope I can come back some day soon but Thailand in general ive got to say if I die I hope that's my heaven you got to go am already saving for next one we went to the green nature elephant sanctuary you must go to that one they save and look after the elephants please go all your fee goes to them you get feed and drinks as part of it there's another elephant place is where you can ride them we refused to go there and see the tigers 🐅 apparently they drug the tigers up but that's hear say we never went also went to temples and the big Buddha wow definitely a must the boat trip was with tui and was more expensive but the rep that we had bas who was gay was purely brilliant he was worth the cost alone I think it was andaras sea yacht he was with but book the tui rep in hotel for bas
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Date of stay: February 2024Trip type: Travelled with friends
Room Tip:Do everything its so cheap get a tuck tuck ride there brilliant
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Response from Sirirat Murphy, Owner at Arinara Beach Resort Phuket
Responded 12 Mar 2024
Dear Escape63958907014, Thank you for taking the time to share your detailed feedback about your recent stay at our resort. It's delightful to hear that you had an excellent break with our facilities and enjoyed the warm hospitality of our staff. Our team is indeed our greatest asset and we're happy to read that they have made your stay memorable. We appreciate your constructive comments regarding the snacks and air conditioning in the restaurant. We endeavor to continuously improve the quality of our services and your suggestions will certainly help us in this process. Please rest assured that your feedback will be taken into serious consideration to make necessary improvements. We take pride in our Thai cuisine and we're glad you found it amazing. However, we understand that variety is important and we will look into diversifying our menu offerings. Your commendation for the swim-up rooms is much appreciated and we're delighted that you made the most of this feature. The commitment to the protection of elephants at the Green Nature Elephant Sanctuary and your respectful avoidance of other places with controversial practices reflects our shared values. We thank you for your strong ethical stance. We're glad that you found visiting the temples and the Big Buddha rewarding, and we also appreciate your recognition of the TUI tour representative's outstanding service. Your encouraging words mean a lot to us and we're pleased you're planning to visit again. We assure you that we will continue to do our best to provide outstanding service and excellent facilities. We look forward to welcoming you back for another memorable experience. Warm Regards, Arinara Beach Resort Phuket
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How is this place not five stars. I came with family and had two swim up rooms with pool view, these rooms were easily some of the best hotel/resort rooms I’ve ever stayed in. Staff here were amazing and kept us comfortable our whole time staying here especially to the staff at the poolside bar and restaurant although I never got their names one was a man with shortish smart hair who was polite professional and funny and a lovely lady who out of nowhere offered me first aid after a pool accident ( the accident was entirely my fault and I broke the resort rules) she immediately helped me providing me with a gel which stopped the bleeding and a plaster(band aid for Americans). All staff spoke perfect English which was so helpful as my Thai is incredibly broken. Maid service was daily, great and made the room look like nobody been staying in( I’m a very messy person). The resort also allowed me and my family to check out at 5pm for a fee of only 500TBH (about £10-11) which was incredibly convenient. Meals here are amazing to and catering for everyone including me a vegan and my sister a very picky eater, the chef at the pool bar made some of the best pad Thai I have ever eaten. Prices for food and drink at the resort are the same if not less for the same or if not less of local restaurants and bars. The breakfast here was great as well with options for all. My stay here helped to make my holiday the best so far and hope to come back to stay at Arinara again.
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Date of stay: August 2022Trip type: Travelled with family
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Response from , Owner at Arinara Beach Resort Phuket
Responded 7 Sept 2022
Dear S6184Bandym, First of all, we would like to thank you, on the one hand for your excellent rating and on the other hand for your great review. We are very delighted about your lovely words about our resort, our employees and housekeeping. We have shared your compliments with all of them who were delighted to note that their efforts were so well appreciated and that your stay here helped to make your holiday the best so far. It was our pleasure to host you and your family. We looking forward to your next visit. Warm regards, Arinara Beach Resort Phuket
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Chose this hotel due to good experiences from about ten years ago.
We booked a pool access room facing the pool early, but upon arrival we were told that there is not one available. They offered us to stay in a garden view room (which in real life was a room facing bushes and being able to follow the garbage handling of the hotel) instead for the first night and free buffet dinner as compensation. As there was no manager on duty and we were tired after a 12 hour flight we had no option but to accept that with an agreement to meet a manager next morning. No buffet dinner that first night though because they claimed that at 21.00 the restaurant was closed.
We had a negotiation with the manager in the morning and after he had some talks with his superior we finally got a nice upgrade for the rest of the week spent there.
So the ones in charge, stop overbooking, we heard of other cases where this had happened too.
That settled, other remarks of the hotel are:
This place is a nightmare when it comes to reserving sunbeds with towels hours before eventually using them, or some times even the night before. The last chance to find a free sunbed was usually around 08.00 in the morning. Management should really do something about this, pick up the towels without people around.
The coffee machine at breakfast is a joke. It usually lasts for 5-10 cups at a time before requiring service from the staff. How about hiring a few people to walk around serving coffee from pots instead ? Everyone would be so much happier.
All in all things could be good if the problems mentioned above would be solved. The place is still nice, especially the pool area.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sirirat Murphy, Other at Arinara Beach Resort Phuket
Responded 16 Jan 2023
Dear Tero W, Greetings from Arinara Beach Resort Phuket! Thank you very much for coming back to stay with us again after a decade and for taking the time to share your detailed feedback. We are glad that you appreciate the room upgrade and that you still find our place to be nice, especially the pool area. However, we regret that you came across some concerns, and kindly accept our sincere apologies for the inconvenience. Rest assured that we took note of all the issues raised and highlighted them to our management team for betterment. We hope that you could visit us again so that you could see for yourself the improvements made. Warm Regards, Arinara Beach Resort Phuket
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Firstly the area and locals are lovely. We have had the best time here. The hotel itself looks like the photos in terms of the pool and the beach which is beautiful. The big pool is heated and the swim up pools are cool. Personally I would rate this hotel as a 3 star not a 4. The reason I say this is the rooms a pretty basic. We had 2 swim up rooms which are huge. There is 2 super king beds in each room with a screen to divide the room in halves. The showers are sufficient. Overall the hotel needs an update. The rooms could quite easily become 4 star standard by adding some furnishings and fixing broken tiles and crakes in mirrors etc. The rooms are outdated and could do with a little modernisation. There were new bottles of water daily which was good however we had a few days of the cleaner doing a half job and we somehow had sand in our newly made bed everyday which puzzled us. The staff were pleasant however on the first day we did lose our son who has autism and the staff found it quite funny and made a joke of it. This infuriated me as I was frantic and it took us 3 hours to find him. Breakfast was nice a mixture of Thai cuisine (Currys rice etc) and toast, fruit, cereal eggs etc the usual breakfast. We didn't eat any evening meals at the hotel, we did go down to one of the huts one evening to have a meal on the beach and watch the sun set which was great and we found the best little local restaurant called the black box where all the locals ate. The staff were great and we felt at home here. Overall the hotel was a good base for us as we only spent a few days here and used it to sleep at night and spent the days exploring. Would I come back to bang tao yes most definitely would I stay at arinara possibly not but that is not because of the hotel itself we would just prefer to stay where the locals are.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip:Barter with the tuktuks outside. The hotel are not very good at telling you what's around in the...
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Response from , Owner at Arinara Beach Resort Phuket
Responded 7 Sept 2022
Dear Salma S, Thank you for taking the time to share your experience at our resort in such detail. We appreciate that and are glad that despite some inconveniences you had a great time with us. We're sorry to hear that your stay didn't meet our extremely high standards for maintenance and housekeeping, hearing about your experience is both disappointing and surprising. This is certainly not the impression we wish to leave and not the excellence that we are known for. Allow me to assure you that your observations have been personally taken on board by our Housekeeping Executive and Head of Maintenance to review and rectify. Thank you for your feedback and we hope to see you again. Warm regards, Arinara Beach Resort Phuket
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Lovely family hotel. Location and cleanliness superb. Going on our second week stay here. Food on all meals is a hit and miss especially lunch and dinner., lukewarm . Good breakfast . But snack pool bar for all inclusive is not good enough.Often same 2 choices of food throughout the day. Also went asked for fresh coconuts at Main or Snack Pool ,the answer is NO.Coconuts. I then noted it was available for other paying guests. Minor issue not too much to ask is it for one fresh coconut is it??!!!! We are not big alcoholic drinkers either.
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Date of stay: January 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gmarinararesort, General Manager at Arinara Beach Resort Phuket
Responded 5 Feb 2020
Dear windydahab, First of all, thank you for taking the time to share your staying experience and feedback of your recent visit to our Arinra Resort. We are delighted to hear that you had an overall pleasant experience given few issues mentioned in your comment. I am pleased that our cleanliness is superb during your stay. I have forward your comment regarding the all inclusive snack and bar. We appreciate that you expressed your opinion, and point out the good and bad in order for us to further improve our service standard. I hope that you would reconsider returning to our hotel again in the future. It would be my pleasure to show you that we can indeed provide the experience which will leave you will much stronger positive feelings next time! Yours sincerely, Shanutshakarn P.
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HI just came back after our second visit at the Arinara Bangtao Beach Resort staying there for 14 nights. the place is fantastic the rooms are well maintained and clean. the staff are so friendly and always smiling and are very helpful. the food is very good (thanks to Mana the chef). the evening entertainment was ok. i wish they would have more seating at the drift bar as it can get very busy in the evening and not enough seats. the beach is fantastic. pool is a good size. the only thing what needs to improve (you get this everywhere) is guests putting towels on the sunbeds ant 5 in the morning and not using the beds until lunch time. apart from that i would recommend this place to anyone. thanks again ARINARA will see you again. i can't mention all the staff by there names it would be unfair to mention some names but thank you once again. you have done yourselfs proud. xx
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip:swim up room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked last minute having travelled around Thailand. I agree with the previous reviews this hotels best features are the location right on the beach with a lovely big pool and a fabulous breakfast but there things we felt that could be improved. The pool in my view is big enough to have an adults only section to chill, relax and have a few drinks at the swim up bar but unfortunately there are so many young children who are not always correctly supervised which spoilt our enjoyment. The drinks are expensive and we noticed the beach facing furniture had seen better days with rips in the fabric. Once the early evening piped music has stopped no other entertainment so it empties out with zero atmosphere people go elsewhere not sure what the management thinking is on this point. One other area for improvement is the use of the shower facility after check out. You can’t book a slot it’s on a first come first served basis which makes it impossible to guarantee a shower I was lucky but 6 people where queuing when I came out and to have just 1 shower for how many rooms the hotel has should be reconsidered in my view. I did enjoy my stay but this hotel could be so much more with just a little more thought.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Deluxe garden rooms look out onto a few plants and a local tip would recommend a pool view if you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sirirat Murphy, Owner at Arinara Beach Resort Phuket
Responded 15 Mar 2024
Dear Maureen H, Thank you for taking the time to share your detailed feedback with us. We are glad to hear that you appreciated our beachfront location, expansive pool, and breakfast offerings. We recognise your concerns about the pool area and the lack of an adults-only zone. Your suggestion is valuable, and we will definitely consider it for future enhancements. Similarly, we are sorry to hear that the condition of the beach facing furniture did not live up to expectations. Rest assured, we have taken note of this and will seek to update it soon. Our aim has always been to provide a peaceful and relaxing ambience, however, we acknowledge your comments about the lack of entertainment in the evenings and will consider incorporating a more engaging programme in the future. Regarding the shower facility usage post check out, we are looking into making the process more streamlined for our guests. Despite some areas of improvement, we are pleased to know that overall, you enjoyed your stay with us. We value your insights and appreciate your thoughtful review, which will aid us in enhancing our guest experience. We hope that you will consider staying with us again in the future, so we can provide you with an even better experience. Warm Regards, Arinara Beach Resort Phuket
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The hotel is well planned with a huge central pool area and direct beach access. The rooms are a little dated which is okay but the beds are terrible like sleeping on the tiles. Absolutely shocking we could not sleep and that was a grand deluxe room. The transport and food options are very limited as well. Breakfast was plentiful and good and be advised if you don't take the hotel breakfast there are no other options open nearby. Real disappointed in the 500bht fee per person to use the hotel beach chairs which is just crazy.The location is not close to anything and lots of the local shops did nit survive covid closures.
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip:Transport options are limited and the hotel are not helpful with it. There are a few 'mafia type'...
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Response from Sirirat Murphy, Other at Arinara Beach Resort Phuket
Responded 12 Apr 2022
Dear Bradley, Thank you for choosing Arinara to spend your valued holiday. Your compliment on pool area was value to us and we would escalate for further possibilities process. We understand the distance however, with our private beautiful beach and extend food and beverage selections which was implemented recently will bring you more beautiful selections. We have involve with master celebrity chef Thailand who has awarded in many dishes. We would be very pleased to have an opportunity to welcoming you and your family back home for your next holiday. With warmest regards, Murphy
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The room was large lots of space nice rooms, the cleaners were amazing room always made well and cleaned spotless. The staff member called Guy was amazing he is a very hard worker compared to the other staff there and very friendly.
1) no options at buffet for vegetarians, I complained on 2nd day and was told they would make something fresh for me from the kitchen the options were ONLY 3! Noodles, rice or pizza and we were here for 2 weeks! Some of the staff the more new staff were very rude about me asking for vegetarian food.
2) careful what you eat my partner got food poisson in the first week there and when we told the hotel rep he didn’t seem surprised and said I’ll note it down like we have before.
3) the pool needs maintenance chipped tiles and also dirty round the pool are there is green mould needs good clean.
4) sun beds are a nightmare!!!! People reserve them from as early as 1am in the morning and some won’t be at the sun beds till like midday!
5) the beach is okay not very clear water and no good for snorkelling we went to other beaches for this.
6) no entertainment like stated on tui!
7) also never been to an all inclusive where the drinks stop at 10pm Also you won’t be able to get a drink till 10am as well.
8) the snack la for all inclusive were extremely poor choice of nuggets and chips! And this was only from 3pm-4pm
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:People put towels out from 1am!
Not enough sitting round the pool.
Don’t go here if vegetation.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sirirat Murphy, Other at Arinara Beach Resort Phuket
Responded 20 Feb 2023
Dear gracem69, Greetings from Arinara Beach Resort Phuket! Many thanks for spending your holiday with us and for taking the time to provide us with the detailed review of your experience. We are glad that you appreciate our large and spacious rooms, the amazing housekeepers as they did a great job in making the room and keeping it spotless clean, and our staff member Guy, who was also amazing and hardworking, of whom we are truly proud. However, we regret that there were also some not-so-positive comments, yet we highly appreciate them as well, as they will help us to improve further our services and provide the best possible experience to dear guests like you once all those points were rectified. We hope to have the chance to welcome you back for a better stay. Warm Regards, Arinara Beach Resort Phuket
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The Arinara was the perfect getaway for our family of four. We changed our room to the bottom floor with private pool access and would highly recommend it. Pool closes around 7p and opens around 8a, so noise is not an issue when you want to get rest. Our kids (ages 11 and 13) loved every bit of it from the pool to the pool table and ping pong to the access to the beach. Buffet breakfast had so many delicious choices-everyone was happy. The restaurant for lunch and dinner was great with tasty dishes that appealed to a variety of palettes. Staff was very friendly and helpful. Highly recommend!
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Date of stay: April 2022Trip type: Travelled with family
Room Tip:Book the pool access room. Well worth it!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sirirat Murphy, Other at Arinara Beach Resort Phuket
Responded 17 May 2022
Dear Jovannit2018, Thank you for choosing to spend your family vacation with us and for sharing your positive review! Our resort is ideal for family vacations, as we offer plenty of games and activities that are fun for the whole family. We can't wait to welcome you back home on your next visit to Bangtao Beach. With best regards, Murphy
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There are more places to choose from in the Bang Tao Beach area.
PRICE RANGE
$115 - $277 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Arinara Bangtao Beach Resort
LOCATION
ThailandPhuketThalang DistrictChoeng ThaleBang Tao Beach
NUMBER OF ROOMS
202
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ARINARA BEACH RESORT PHUKET | UPDATED 2024 Hotel Reviews & Price Comparison (Bang Tao Beach, Thailand) - Tripadvisor
Frequently Asked Questions about Arinara Beach Resort Phuket
Which popular attractions are close to Arinara Beach Resort Phuket?
Nearby attractions include Bangtao Beach Tailor Eleganza Fashion (0.2 km), Phuket Adventure Mini Golf and Off Course Restaurant & Bar (0.1 km), and New The Bangtao Beach Tailors (0.2 km).
