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Gramercy Tulum

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Av. Boca Paila Km 9.5, Tulum Beach, Tulum 77780 Mexico
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US$478
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Payments made by partners impact the order of prices displayed. Room types may vary.

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#2 of 2 hotels in Tulum Beach
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HOTEL CLASS

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
48Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
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Americo A wrote a review Sep 2021
Bogota, Colombia9 contributions2 helpful votes
In August 2021, the 3 of us went to spend the afternoon on the beach. First impression was that this hotel was run down, nobody was there, it was a ghost town. It was a clear sign, I should have walked away, However the staff was very friendly, convincing me to stay for the afternoon, a major mistake. This hotel is listed as a 5 star hotel, In no way or stretching your imagination is the Gramercy a 5 star hotel. On that August afternoon at the beach hotel, We ordered 2 cocktails, 1 sparkling water and 1 shisha, for a total bill of 2 236 Mexican Pesos MXN. Paid with a Visa credit card for 2 236 MXN. I used this Visa Card only for this bill at this hotel. I didn't use this credit again during all my stay in Tulum. Because I usually don't use this visa card abroad, I was contacted by my bank due to a suspicion of fraud. This Hotel instead of charging 2 236 MXN charged me 2 236 USD. I contacted the Hotel, as usually friendly but beside several gentle reminders never refund the wrongly charged credit card. I filed a Fraud Claim. Afterwards, I found several other Gramercy customers who have experienced exactly the same credit card fraud. refer to Booking and Expedia reviews
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Date of stay: August 2021Trip type: Travelled with family
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LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulumTulum Beach
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Frequently Asked Questions about Gramercy Tulum
Which popular attractions are close to Gramercy Tulum?
Nearby attractions include Boutique Mexico Tulum (0.10 km) and Booniloob Boutique (0.1 km).
What are some restaurants close to Gramercy Tulum?
Conveniently located restaurants include Funky Geisha Tulum, Tora Tulum, and Macario | Contemporary Mexican Kitchen.