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Nestled along the dramatic Kohala Coast and in the piko, or center, of five great mountains, Mauna Lani is a sacred oasis where generations of families and friends have made memories together on soulful lands once cherished by the greatest of Hawaiian royalty. Greet the morning sun as it rises above the mountains' peaks from the seat of an outrigger canoe. Talk story with friends old and new at the Great Lawn as the sounds of ocean waves and laughter mingle. Dine amongst the company of loved ones at CanoeHouse, where locals have savored the island's bounty for decades. As you walk this storied coastline, breathe the rejuvenating salt air and swim in the crystalline waters, you feel the same mana, or spiritual energy, that first captivated legends like King Kamehameha I and Francis H. I'i Brown.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Romantic
Green
Languages Spoken
English, Spanish, Japanese, Turkish
Location
68-1400 Mauna Lani Dr, Puako, Island of Hawaii, HI 96743
Mauna Lani, Auberge Resorts Collection
1,121 reviews
Getting there
Car recommended
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Mauna Lani, Auberge Resorts Collection, is celebrated for its elegant atmosphere and sophisticated decor which many guests find welcoming. The ocean views and comfort of the rooms are notable, though some visitors have had concerns regarding cleanliness and additional fees. While the hotel's cleanliness generally earns high marks, there have been occasional housekeeping delays.
The extensive amenities, including pools and beach access, are a hit among guests, even as some point out the high costs. Service is typically warm and professional, though it can vary during peak periods. The hotel's prime location is consistently lauded for its convenience and beauty.
Location
Beachfront
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Comprehensive
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Our first visit to the Big Island and to the Mauna Lani Resort. First off, it’s an easy and short ride from KOA Airport. The scenery on the drive is a bit of an eye opener with all the lava rock landscape, but once on site everything is lush and tropical. First impressions were the valets and reception were friendly and welcoming and the lobby and common areas very classy and warm. We were fortunate enough to have an ocean front room on the 6th floor… perfect for sea breezes, the sound of the waves and stunning sunsets. Room décor was clean and fresh, if not lacking a few amenities. Some utensils and plates would have been useful, but I guess you could ask for them if you really needed them. Room was very quiet despite having neighbors on both sides most night. Not sure if that is down to the people or insulation in the walls!
Beach was fairly quiet. We never had an issue getting a lounger with an umbrella at the water’s edge any days. A lot of rocks in the waters, and only really one small area for a comfortable entry into the water. Tides made quite a difference to the accessible water… At high tide the water is pretty “choppy”, but at low tide it is like a milk pond. Water temperature was fine, unlike the two pools which seemed to be a little too warm for our liking, but we never really used them other then to try them out.
Every employee we had interaction with were wonderful, friendly and courteous. A credit to the hotel, and in many cases to the people of Hawaii. It was good to hear so many say they were born on the Big island.
We didn’t talk to too many other guest, but it was interesting to hear those that we did talk to tell us they were repeat guests, a couple many times over. I like to think that we will too get to return one day. It took me a few days to “get it” but by weeks end I was sold!
I would be remiss if I didn’t add that like all resort hotels these days, the rate you pay for your room can be inflated by all sorts of fees, taxes and add-ons, I’m guessing in the region of 25-30% over the room rate. Something to bear in mind. $50 a night Resort Fee and $40 Valet Parking for example… and we knew this going in, but it’s still a bit galling when you see it on the final folio. Generally speaking everything in Hawaii is expensive, so go in with both eyes open.
Finally, while we were there occupancy was pretty low I believe… I suspect in the height of summer when school is out it could be a mad house, and hard to find space and some tranquility. As an older retired couple September was a perfect time for us and many like-minded people.
Aloha and Mahalo.
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Date of stay: September 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is my second solo trip to Mauna Lani and I absolutely LOVE everything about this property! I booked through AMEX, and they are always gracious with honoring the perks. The rooms are good size and quiet, the bed is so comfortable and housekeeping never missed a detail. My first trip, I did the snorkeling excursion with Keanu and was lucky enough to have a solo excursion! He was so kind, and he is incredibly knowledgable - we got to see everything: turtles, beautiful fish, and he will dive down to show you urchins etc. This trip I was less adventurous and laid by the beach and pool. My only complaint about the beach is that the water can be murky due to the wind, so visibility is not great (at all.) I should have booked another snorkeling expedition to be able to see great fish again. The beach and pool attendants always made sure I was comfortable and hydrated. One day it was too windy for the beach umbrellas, which was annoying but I laid out by the adult pool and it ended up being super relaxing and perfect. The waiters at breakfast were so nice, and the service was quick. I have stayed at the Mauna Kea, and prefer the Mauna Lani due to the adult pool and it being less of a "scene" - especially traveling alone. I am already planning my trip back next year! 11/10! Mahalo!
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Date of stay: October 2024
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Trip type: Travelled solo
Room Tip:Book through Amex if you can :)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Everything about Mauna Lani was exceptional. The King size ocean view room was decorated beautifully, dual sinks in the bathroom was a plus. The bed was comfortable and the linens were of high quality. There is a small refrigerator that is stocked daily with water and can accommodate other items you might get. The bath/lotion products are of high quality and good scent. Overall the decor of the property is aesthetically pleasing, the pools and grounds are calming. The beach cabana day beds are relaxing and come with more benefits than most cabana rentals we have experienced on the mainland at other hotels. Food was always amazing. This is not a budget resort so be prepared for things to be a little expensive but well worth it. The market has fair priced items though. Would definitely stay here again.
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Review collected in partnership with this hotel
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I used to come here before the 200 million renovation. I have to say that I was pretty underwhelmed by what they did. The room hallways were not renovated and the room reno? if there was was not an improvement. They got rid of the bathtub so I was not able to take a bath.
Whoever checked us in, by the name of Zel or Mel was not great. We were celebrating our Anniversary and the hotel was at a low capacity at the time. We would have appreciated a small gesture like a bottle of champagne in the room. Her mannerism in general was what put me off - she seemed kind of unprofessional.
They got rid of the nice fish that were in the ponds that used to be there pre-reno. The hotel is now more expensive but they cheap out on giving you low water pressure in faucets, toilet, and the shower. They give you the cheapest and thinnest toilet paper used in gas stations.
I was not impressed by housekeeping. Just like their neighbor Fairmont, housekeeping is slacking. Our rooms were not cleaned until about 3pm in the afternoon. It looked like there was only 1 cleaning person on the floor lol. They are not "tidy." A big problem for me was that the sheets are warm. I slept warm my whole stay. I never had that experience at any hotel.
The cabana food service was good and the Halani restaurant food was great. The buffet is a whopping $50/person but not worth the cost. It made me miss the old Mauna Lani's epic buffet spread. By the way, the old Mauna Lani used to let us use those cabanas for free. Those are now $100/day but you do get $50 food and beverage credit.
All in all, the whole time it made us wonder where the 200mil went lol
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Date of stay: July 2024
Value
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Location
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Trip type: Travelled as a couple
Room Tip:Luxury but not worth the price.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Disappointed We have explored various destinations around the world, and when we do get the chance to spend time as a family, we prefer to indulge in luxury accommodations. Our recent stay at Mauna Lani from December 18th to 23rd left us feeling somewhat let down.
Fifteen years ago, we visited Mauna Lani before it became part of the Auberge collection. We cherished our previous experience and the exceptional service we received, so we were eager to return. While the hotel's grounds are undoubtedly stunning, the overall luxury and personalized service we remembered were noticeably missing.
Pros: - Gorgeous property - Exceptional beach staff, with special thanks to Paola and Precious - Friendly and cheerful breakfast servers
Cons: - No beach bags provided for guests - Absence of shower caps in the bathrooms - Insufficient toiletries in the rooms - Mold and stains found in the showers - Lack of toilet seat covers in public restrooms - Disrespectful and condescending attitude from a concierge staff member - Spa prices are exorbitant, even by Four Seasons standards, and the experience falls short - Breakfast buffet is pricey with a limited selection - Bar closes at 10:00 PM, and the hotel offers no nightlife options -activities not advertised very well
Overall, while the location has its charm, we were disappointed by the lack of attention to detail and the level of service we had anticipated.
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:This is not a five star experience, visit kids club often to find what’s happening. The hotel...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The entire experience was a high-quality during the stay we were recognized by name. While awaiting our room, refreshments, lunch, clean restrooms, and changing rooms were available so that we could take full advantage of the pool until our rooms were prepared. The property and the staff provided the most tranquil, beautiful and service oriented experience that was over the top with extraordinary care and kindness.
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Review collected in partnership with this hotel
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful resort, rooms and helpful staff! Our room AC needed to be adjusted when we arrived, our mini fridge had to be changed out also. Hotel staff was quick to resolve these two issues. On-site complementary laundry machines allowed us to wash all of our cloths prior to departure. Canoe House restaurant had a nice seating, although with a 7:30pm reservation, we were told couple of items were out of stock, I ordered one of the items suggested, only to be told they ran out of that items too. Disappointed by this, drinks from the bar were excellent! Adult pool was nice, and hotel does not charge a resort fee, they did provide snorkel equipment and paddle boards to use. We were Welcome by front desk person, Edwin, very welcoming and provided us with an overview of the resort. Enjoyed our visit
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Date of stay: September 2024Trip type: Travelled as a couple
Room Tip:Beautiful resort, recommended to get away and enjoy some beautiful sunsets
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great venue, great staff but drinks and food is hella expensive. Unless I won the lottery or someone rich paid for my trip, I would not come back. I loved the hotel, the staff and the location. Really hard to fault any of those - attention to detail was great too but the biggest issue I had was the expensive of everything. The $50 per day "Resort Fee" just stuff we could do like use the bikes or I guess the built in valet, should all be part of the room cost IMO, especially if there is no choice in this charge. It's not a huge cost but it adds a sour taste when you're checking out. The $50 per person for a buffet breakfast is also a little extreme. It was nice food but it's a buffet! $90 for a shot of (admittedly good) whiskey is high enough for a third of a bottle... I get it, restaurants always mark up and yes this is Hawaii so all prices are little higher that the mainland but still - almost all prices were like this. Perhaps I need to earn more money and stop whining about it...
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Review collected in partnership with this hotel
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for the first half of our honeymoon and had a great time. It’s definitely family friendly but there is a great adult only pool when we wanted to be a little more secluded. The food at canoe house was amazing and the service throughout the hotel was great, from car valets to waiters and pool attendants. We travel light and also loved that there was a laundry room with everything you need to do your own laundry. I much prefer that to paying for each piece of underwear at other luxury hotels.
We had a great ocean view room where we could watch the sunset from our patio.
I did the morning yoga a few times and my husband and I both did the sunrise canoe which we loved.
We did prefer other beaches to the mauna lani’s— the main beach is quite rocky but the one around the corner had much whiter sand and fewer rocks getting in and out. Next time I’d bring water shoes for getting in and out of their beach.
We hope to be back in the future— thanks for an amazing stay.
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Review collected in partnership with this hotel
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 7 nights in a 2 queen bed Garden View room. We were traveling with our 13 and 9 year old children. I loved this resort.
I think we were lucky with out room. We were on the first floor and you didn’t really see the ocean looking from the room, but you did sitting on the patio. The patio had a lawn with a boarder garden that extend the feel of the space. The kids could walk right out and play on a large lawn.
The room was a good space and had plenty of storage. My wife said it was the most functional hotel bathroom with 2 vanities on opposite sides, a large walk in shower, and closed in toilet. Very good for a group of 4 people.
The beach was my favorite. There is a nice infinity edge pool and another adult pool but I loved the beach. There is a natural cove because of an outer coral reef. Even on windy days it was calm to swim in. We went to dinner with a friend staying at the Four Seasons and they complained the beach was rough surf there. The is an anchored float that you can swim out to and lay on.
We paddled boarded, swam, and snorkeled. You don’t need to go on a separate trip off property to see fish and turtles. We saw plenty right at the reef there. We also stayed on Oahu at another resort after and my son was complaining that the snorkel hurt his mouth. It wasn’t until then I realized what good quality equipment the Mauna Lani had for snorkeling.
We used the bikes and played pickleball one morning. There are different activities they each day. One day we did Coconut Postcards. You paint a real coconut and they shellac it and mail it for you. It was so much fun.
I would absolutely come back.
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had the concierge pick us up from the airport with a luxury SUV. Each way was $250.
In the resort, there is a complimentary ride around the area which can bring you to nearby hotels. However, most people who want to drive around the island take a rental car as uber is quite expensive and most travel times are around 30-40 minutes at least to get to other destinations.
There are more places to choose from in the Puako area.
PRICE RANGE
$1,698 - $2,375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mauna lani bay hotel and bungalows, mauna lani bay resort, mauna lani resort
FORMERLY KNOWN AS
Mauna Lani Bay Hotel & Bungalows
LOCATION
United StatesHawaiiIsland of HawaiiKohala CoastPuako
NUMBER OF ROOMS
333
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Mauna Lani, Auberge Resorts Collection
Which popular attractions are close to Mauna Lani, Auberge Resorts Collection?
Nearby attractions include Kona Kozy's Comedy & Magic Show (1.0 km), The Shops At Mauna Lani (1.1 km), and Hale Hoaloha Luau at the Mauna Lani (0.5 km).