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Hotel THe Koala Garden

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Traveller (237)
Room & Suite (38)
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Overview
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C/ Geminis, 2, 35100, Maspalomas, Gran Canaria Spain See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
Additional information
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Reviews (325)
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Traveller rating
134
42
18
2
1
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LanguageEnglish
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134
42
18
2
1
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All reviews toasties snack bar kebab meat separate bath holiday world astro turf including burgers kids club a few times animation team were very friendly table chairs and sun loungers club dance toiletries supplied air con family suite missed dinner always smiling and happy artificial grass
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1 - 5 of 197 reviews
Reviewed today

Lovely complex, very well laid out with plenty of space so it never felt overcrowded. I believe there are 7 pools but we only used 3 of them - nearest to our apartment. There were always plenty of sun beds and parasols available free of...More

1  Thank jgemberlu6
Hotel's Favourite
Reviewed 1 week ago

We arrived here late evening and we were checked in promptly and made our way to our room. Our room was a suite consisting of living area with television, tea and coffee making facilities and fridge, double bedroom with ample storage, bathroom with bath and...More

2  Thank Sue H
Response from THe Koala Garde... T, Gerente at Hotel THe Koala GardenResponded 5 days ago

I would like to thank for your comments, and I will transmit your review to all the staff. We all would be very happy to meet you again in Koala. Regards Desiree Direción

Reviewed 3 days ago

Staff were friendly and nothing was too much trouble. We had some issues but they all dealt with professionally and friendly it in no way spoiled our holiday. Had a wide range of drinks and food all lovely . The pools were a bit too...More

1  Thank Ian K
Response from THe Koala Garde... T, Gerente at Hotel THe Koala GardenResponded 3 days ago

Thanks for your comments. We really appreciate it as we can see that your expectations were satisfied. I will transmit your review to all the staff specially to our kitchen staff. we will be all waiting for you next year. Thanks at all!! Regards Desiree...More

Reviewed 6 days ago via mobile

Firstly, we were located in the studios across the road even though we were all inclusive... not a problem, the studios were spot on and a 2 min walk to the hotel area where we could use, and more imortantly, thouroghly enjoy the facilities. The...More

4  Thank S B
Response from THe Koala Garde... T, Gerente at Hotel THe Koala GardenResponded 5 days ago

Thanks for your comments. We really appreciate it as we can see that your expectations were satisfied. I will transmit your review to all the staff specially to our entertaiment team and our kitchen staff as you specificaly apreciate their job and their services in...More

Reviewed 1 week ago

I came with my girlfriends family and stopped in rooms 249 and 260. These rooms were very close to each other which we requested so we was happy from the minute we arrived. Rooms have so much space and are cleaned extremely well daily. The...More

2  Thank Mattyspeake15
Response from THe Koala Garde... T, Gerente at Hotel THe Koala GardenResponded 5 days ago

Thanks for your comments. We really appreciate it as we can see that your expectations were satisfied. I will transmit your review to all the staff we will be all waiting for you next year. Thanks for being like this!!!! Y must also agree our...More

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About
Description
Hotel THe Koala Garden features 160 rooms in three categories, several pools for adults and children, a buffet restaurant, a pool bar and a sports bar. The complex is characterized by a wide range of More entertainment and leisure activities for each member of the family to enjoy the holidays as deserved Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Free Parking
Spa
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
160
Price range
US$81 - US$228 (Based on Average Rates for a Standard Room)
Location
Spain > Canary Islands > Gran Canaria > Maspalomas
Hotel class
Contact Information
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
160
Price range
US$81 - US$228 (Based on Average Rates for a Standard Room)
Location
Spain > Canary Islands > Gran Canaria > Maspalomas
Photos
Traveller (237)
Room & Suite (38)
Pool & Beach (16)
Dining (11)
Family and Play Areas (14)
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Questions & Answers
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binraker
15 October 2018|
Answer
Response from kroberts1 | Reviewed this property |
The rooms on the ground floor would possibly be ok for wheelchairs but the showers wouldn’t be suitable they are quite small There are several steep steps from reception down to the restaurants and I never saw any other way... More
1
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Room Tips
"Sun Terence’s are zone 2"
iankA5332GV
3 days ago
Read review
"Ground floors are better due to getting your own sunbeds. I recommend requesting for zone 2 as you have..."
Mattyspeake15
1 week ago
Read review
"Zone one is the quietest zone."
Bass30
3 weeks ago
Read review
"Go for zone 1 or 3 if you want a quiet experience. Zone 2 is right on top of the restaurant. not nice."
weebrian1
3 weeks ago
Read review
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