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Comfort Inn Sunderland

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Timber Beach Rd, Sunderland SR5 3XG England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$67
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Traveller (4)
Room & Suite (36)
Dining (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 11 hotels in Sunderland
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Internet
Children Activities (Kid / Family Friendly)
Non-smoking hotel
Room features
Housekeeping
Room types
Non-smoking rooms
Good to know
HOTEL CLASS

Location

Full view
48Car recommended
Grade: 48 out of 100
15Restaurantswithin 1 km
3Attractionswithin 1 km
33Reviews8Q+A3Room tips
Traveller rating
  • 11
  • 12
  • 8
  • 1
  • 1
Time of year
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  • English
Popular mentions
Wanderlust wrote a review Nov 2021
Mansfield, United Kingdom376 contributions128 helpful votes
We stayed for one night at this comfort inn hotel ..its close to the city around about a five minute drive ..good car parking which is free ( a bonus these days ) on our arrival we were met by a lovely friendly receptionist who was very helpful, the interior fittings Are of an old premier inn and although comfortable are in need of an upgrade refurbishment...very nice soft bed ..and a good nights sleep although it can be very noisy as its close to a Main road leading into the city..so don't sleep with your window open.. one slight disappointment is it advertises breakfast included? This isn't the case! Breakfast comes in a bag.. so very misleading be aware ! But overall a very nice tired hotel which does the job for a short break.
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Date of stay: November 2021
Location
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Sleep Quality
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davidwilliambarnes wrote a review Sep 2021
Blackpool, United Kingdom1353 contributions872 helpful votes
Although this Inn is very tired looking and the bedrooms need updating I gave it a 4* because the bed was fantastic and we had a great nights sleep - very important to us. Also, the lady on the desk was so nice and welcoming. Parking was easy and it was en route to the Stadium of Light where we witnessed a 5-0 win for the Black Cats. Breakfast needs improving upon with the ‘grab bags’ contents.
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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rosejamesuk wrote a review Jul 2021
Preston, United Kingdom2 contributions1 helpful vote
The Sunderland Inn is one of the best hotels I have ever stayed in. I have never had a better nights sleep as the bed was so comfortable. The staff are really friendly, helpful and efficient. It is very clean and comfortable. I intend going back as soon and as often as I can.
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Date of stay: June 2021Trip type: Travelled solo
1 Helpful vote
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Mark B wrote a review Jul 2021
Buxton, United Kingdom3 contributions3 helpful votes
Spent a night at this hotel due to work. It’s clearly an old premiere inn and as such the fittings etc are a little tired. The staff were friendly and helpful and the bed very comfortable, I was provided with a breakfast bag too. For the price I paid I really can’t fault it. Would stay again without hesitation.
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Date of stay: July 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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C Nichol wrote a review Jul 2020
1 contribution
Having received the standard response from the hotel, i.e. "Please revisit and we will try harder.", I sent the following email but received no reply. Thank you for your prompt response and I wish to stress that my critical comments were NOT directed at the Comfort Inn staff. My wife and I found all members of staff without exception to be chatty, friendly and helpful. It is such a shame that they were let down by sub-standard accommodation. You must be aware that the hotel is in dire need of a major refurbishment? We stayed at these premises when they were a Premier Inn and nothing has changed, except for signs of wear and tear that have not been addressed. We were allocated Room 19 and noted the following problems:- 1. A massive stain on the ceiling, above the bed. It looked as though the room above had been flooded. 2. The non-slip surface of the bath was worn, so that it looked dirty. Before we used the bath, we felt we should rub antibacterial gel on the area and rinse it off with boiling water. 3. The trim under the basin was worn and disintegrating. 4. There are marks and chipped paintwork, throughout the room. 5. Whilst eating our packed breakfast on Wednesday morning, a wood louse ran out from under the bed and disappeared again, before I could dispose of it. This made us feel extremely uncomfortable. 6. The external areas of the hotel are dirty and littered. Our stay at this hotel is not an experience that we will repeat. We are extremely disappointed with the standard of the premises but appreciate the efforts of the staff there, who tried to make the best of poor accommodation.
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Date of stay: July 2020
Value
Service
Sleep Quality
Room Tip: Take an insecticide spray to deal with wood lice in the room.
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Response from General Manager, General Manager at Comfort Inn Sunderland
Responded 19 Jul 2020
Hi, Thank you for your review following your stay. As you can imagine, we are restricted on our maintenance team due to Covid 19, so the slight mark on ceiling can’t be painted until team feel it safe to come back. As for the wood lice, we have to keep windows open when we enter room to help air the room out, yet again to ensure it airs properly before we enter rooms to clean these, so the likes of little bugs would come in like it does in peoples homes. Throughout your 7 days of staying with us, none of these issues were mentioned and if it was, we could have looked at moving you both, to another room. The property is obviously not for you so we wish you all luck in future.
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PRICE RANGE
US$42 - US$60 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandTyne and WearSunderland
NUMBER OF ROOMS
63
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Frequently Asked Questions about Comfort Inn Sunderland
Which popular attractions are close to Comfort Inn Sunderland?
Nearby attractions include The Strategy (1.0 km), Northern Spire Bridge (0.4 km), and Riverside Bowling (0.3 km).
What are some of the property amenities at Comfort Inn Sunderland?
Some of the more popular amenities offered include free wifi, free parking, and kids activities.
Is parking available at Comfort Inn Sunderland?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Sunderland?
Conveniently located restaurants include Liberty Brown, The Palm, and Wildernest.
Are there any historical sites close to Comfort Inn Sunderland?
Many travellers enjoy visiting Washington Old Hall (5.8 km) and St Paul's Monastery, Jarrow (7.4 km).