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Float above treetops on a dramatic suspension bridge and cross into a different world. With locally inspired experiences and rice bowl-shaped architecture set against the lush Ayung River Valley, our Resort takes you closer to the heart and soul of Bali.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Park View
Languages Spoken
English, Russian, Chinese, Indonesian and 2 more
Location
Jalan Raya Sayan Kecamatan Ubud, Sayan, Ubud 80571 Indonesia
Four Seasons Resort Bali At Sayan
2,065 reviews
Getting there
Somewhat walkable
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Nestled in the heart of a lush jungle, Four Seasons Resort Bali at Sayan is lauded for its serene atmosphere and breathtaking location. Guests consistently commend the spacious rooms with impressive views, though some suggest the rooms could benefit from an update. Exceptional cleanliness is a standout, with the meticulous housekeeping team receiving high praise.
The resort's service is celebrated for its attentive and personal touch. While the amenities, including the expansive villas and range of activities, consistently exceed guest expectations, some travelers question the value considering the premium pricing.
Location
Picturesque
Atmosphere
Tranquil
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Outstanding
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We stayed 3 nights on our honeymoon in June. We really loved our time and it truly felt like a paradise, but we did write some feedback below as we felt the room and dinner offering were a little disappointing for the price point.
Some positives: The hotel and grounds are stunning and ideal for a honeymoon. Our room (duplex) was nice and we really enjoyed the warm check in process. Staff were very professional and approachable, clearly working very hard to maintain the standard and ambiance of the hotel which we could feel! The manager who welcomed us was fantastic (so sorry we forgot his name). We loved the breakfast menu and the ladies serving the food were very friendly. The cocktails overall were delicious, especially at Jati bar. We did really like the food at the Nusuntra buffet night, and Chef Wayan is lovely. The pool & spa was fantastic (perhaps an option for a little light at night would be good for an evening jacuzzi?)
Some negatives: For the price though, we do feel the rooms need a refresh as they were very outdated and wear and tear was starting to show, particularly in the shower, which refused to drain each time for some time so we had to keep putting towels down. We don’t think the room was worth the price compared to Padma Ubud and Oberoi Lombok. Dinner surprisingly left something to be desired as there were very limited food options available at both the pool cafe and the restaurant, and we really feel this needs to be improved on. In room dining was delicious but honestly very slow which was a bit disappointing. We do feel that staff at the Riverside Pool were sometimes quite stretched and took a while to bring things out.
Activities: We did the picnic lunch experience and we loved this so much. Ari and Chef Ung were so amazing and such professionals- we were really impressed and the food was very delicious. We would like to pass our particular thanks to Ari, who is such a lovely person and we enjoyed talking to him. He also went back to the hotel to get mosquito repellant during the experience.
Honeymoon specific: We were welcomed with a bottle of champagne and a cake in our room, lowers in the bath & a little presentation on the bed - thanks to the team and to Ari as well for a warm welcome in the room. The FS team cleaned my wife's wedding shoes after a photoshoot (complimentary) which was also nice.
Overall: We loved the ambiance in the main areas, and how quiet the whole hotel was, it felt like a true paradise. Thank you to the excellent staff! We would definitely love to return if there were more dinner options and the rooms a bit refreshed.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Resorts Bali, Owner at Four Seasons Resort Bali At Sayan
Responded 11 Dec 2024
Dear ’cm92475681’, First of all, thank you so much for choosing our resort to celebrate your honeymoon. We are delighted to hear that you enjoyed the little details including your photoshoot, Champagne and cake. t’s wonderful that you were able to immerse in our picnic lunch experience and that you were well taken care of during your stay. Your kind words about Ari and Chef Ung will be shared with them. Thank you for your feedback regarding the rooms and food options – we’ll be sure to address these at our team meetings. We look forward to welcoming you back for another special occasion. Sincerely, I Ketut Sena Resort Manager
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I spent 5 days at this beautiful resort. I can’t say enough about the genuine interest and concern I received from the Hotel staff. Everyone knew my name. I and my friend were treated like old honored friends. The villa was gorgeous, with a huge private pool, outdoor sofa and loungers. There was an outdoor shower that really made taking a shower an exciting luxurious experience. There was something to do everyday: river rafting, temple visits, scuba diving, Bali dancing performance and on! The two restaurants had theme dinners to add variety. Daily yoga. Every activity was uncrowded, the most 3 guests, so individual attention was always provided.
The resort was spotless. The quality of the rooms decoration including the beautiful wood doors and furnishings is impressive. To get around the resort you call for shuttle drivers who always came within 5 minutes. The whole resort is on a hillside over the Ayung river, which is a stunning location. If you need to get away and relax and renew this is the place!
The one area the resort could focus on is the tastiness of the food. It was all beautiful and promptly served but it could be a bit more adventurous and, perhaps, spicier.
I will return!
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Date of stay: November 2023Trip type: Travelled with friends
Room Tip:Be sure to check the resort activities schedule to get the most out of your stay.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gianni Costa, General Manager at Four Seasons Resort Bali At Sayan
Responded 4 Dec 2023
Delighted to hear about your wonderful experience - thanks for sharing! Glad you felt welcomed and enjoyed the beautiful villa, activities, and serene surroundings. We appreciate your feedback on the food and will certainly consider spicing things up. Looking forward to welcoming you back soon! Warmly, Gianni Resort Manager
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I recently visited Bali after a first trip there twenty years ago. Back then, I toured and did not stay at the Four Seasons at Sayan. I was awestruck by the location and design of the hotel that blended seamlessly into the beautiful valley and Ayung river scenery in Ubud. I am so happy to have stayed at the hotel for two nights during my recent visit. The hotel staff were simply amazing: so warm, friendly, hospitable and recognized me by name at each interaction. After 20 years, the hotel is still very well maintained and the landscaping with rice fields and two-tiered infinity swimming pool overlooking the river were amazing. During my stay, I joined the river rafting tour organised by the hotel and this is a must do! For my early departure from the hotel (at 5am), the hotel’s food and beverage manager and his team went above and beyond again and recreated my entire breakfast spread from the previous day and had everything delivered to my room at 4:30am for in-room dining. I wish to thank the management and the entire staff at the hotel for making my stay experience perfect!
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gianni Costa, General Manager at Four Seasons Resort Bali At Sayan
Responded 22 Feb 2023
Dear herve y, It's obviously flattering to read your wonderful review following your recent stay with us. The credit goes to all the employees of the wonderful place as you rightly addressed, and it will be a pleasure to share your warm words of praise with them. We hope that your next visit will happen sooner than 20 years, but again, a huge thank you for having included us in your recent trip to Bali. Warmest regards, Gianni
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Absolutely the most beautiful hotel around the nature in Bali. Stayed for 11 nights and celebrated birthdays. The service is very welcoming and amazing.
It’s very quiet and a peaceful atmosphere around the resort, as you’re become one with the nature.
Housekeeping doing a great job, rooms always very clean with turndown-service.
I very recommend taking the villa-rooms. As they are very spacious and private.
If you planning doing a tour/experience, I recommend booking the “Just Keep It A Secret” or “Balinese Cooking Class” We enjoyed it very much!!
Food and drinks are excellent with high quality products, both at the Riverside and the main restaurant.
Book the “Chefs Table” If you want to have a truly unique and Balinese cuisine experience!
Again the staff everywhere are so kind and warm-hearted. Even the workers and gardeners greeting you peacefully. I could come back anytime again.
Thank you so much for this wonderful vacation and letting us stay at Four Seasons.
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Date of stay: August 2024Trip type: Travelled with family
Room Tip:I highly recommend booking the villa-rooms. As they are very spacious and large, with your own...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Resorts Bali, Owner at Four Seasons Resort Bali At Sayan
Responded 2 Sept 2024
Dear jbakhuizen, Thank you for sharing such a detailed review of your stay at Four Seasons Resort Bali at Sayan. We are delighted to hear that you fully immersed yourself in noticing the beauty all around and that our “Just Keep It a Secret”, “Balinese Cooking Class”, and “Chefs Table” activities were a hit. It was wonderful to know that you found our staff kind and warm-hearted – they are indeed very special. We look forward to welcoming you back for another wonderful stay. Sincerely, I Ketut Sena Resort Manager
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The entire, extensive hotel complex is fantastically beautiful. We particularly liked the absolute privacy in our spacious, comfortable pool villa with the magnificent view. An ideal place to relax and unwind. If you don't want to walk, you can always order a buggy to be taken to the spa or one of the restaurants. The food was sensational, the service excellent. We have never been disappointed in this regard at a Four Seasons hotel, but both were really fine here. On our first visit to the restaurant, a very friendly waiter handed us the menu saying: “Here you go! Our map. But we also cook you everything else you want, provided we can get the ingredients.” We have never experienced this in a hotel of this size. We were completely speechless and did not make use of it during our five-day stay because the menu was so extensive and contained so many tempting delicacies that it would have been a shame not to try them. The cocktails are also excellent, and the night spa is definitely not to be missed. The atmosphere under the starry sky on the rushing Ayung River is very special. And we can highly recommend the private rafting tour organized by the hotel. That was so much fun, and August was an excellent guide. This hotel is one of the most beautiful we have ever been to. We would immediately decide to go back to Bali again.
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Automatically translated
Date of stay: August 2024Trip type: Travelled as a couple
Room Tip:Bali ist zwar recht klein, aber ich würde unbedingt mehrere Hotels buchen, weil der Verkehr der...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay at the Four Seasons in Ubud was a real disappointment. At this Award level, an impeccable performance is expected, but unfortunately this was not the case. Pension is woefully expensive, and the quality of services is not up to standard. The rooms were far from the standard you would expect from such a renowned chain, and the family rooms were next to the reception and therefore noisy and the blinds in the children's room were not working properly so it was daylight at 6am.
As for the service, it was simply deplorable. The staff was unprofessional. It seems that the Pension's reputation rests solely on its name, rather than on the experience it offers. Really not the quality of a four seasons.
I strongly advise against this establishment, especially at this Award. You will find much better elsewhere for a stay in Ubud. An experience to forget!
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:la piscine était froide et l'hôtel a créer une waiting list pour les transats à la piscine ......
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Four Seasons Sayan is a beautiful resort with very nice staff. The rooms were beautiful.
We had some issues with this hotel because we had a package which included a massage, a dinner, afternoon tea and a cooking class and also a personal driver for a full day. So when we arrive we had already booked the driver beforehand and they hand us the itinerary.
First of the cooking class was on the same day as the driver and they had no availability in other cooking classes during our stay so we had to skip it which sucked.
Second of all they scheduled our massage at 10 in the morning on the day of our checkout which was not something we wanted. The only other availability was 7 PM the day before. So me and my husband spent a big time of our time there rearranging schedules, stressing out about where to fit the cooking class. In a hotel like this I would want the manager to talk to me personally but I literally had to say “I am extremely disappointed by all this” and then I got a text on WhatsApp offering us a free dinner at Jimbaran Bay because we were heading there next. I accepted it but personally think there should have been done a little more since this is more about the lost time rather than the money.
But for me this is not a 5 star experience, I have stayed at plenty of 5 star hotels with absolutely no issue and perfect service when something is not going as planned. The one in Jimbaran is way way way better in my opinion, if you have to choose go to Jimbaran.
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Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Resorts Bali, Owner at Four Seasons Resort Bali At Sayan
Responded 25 Jul 2024
Dear Sara-Yvonne I, Thank you for taking the time to share your experience from your stay with us. We are really sorry to hear that the itinerary did not fit with your timings and apologise for the stress caused. Your feedback is invaluable to us. While we can not change what has happened, rest assured we are looking into the situation and will address the issues at our end. We hope you enjoyed your meal and stay at Jimbaran Bay. Once again, thank you for your feedback and we hope to welcome you back soon for an even better experience. Sincerely, I Ketut Sena Resort Manager
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We arrived very early morning and spent one night in FS Jimbaran. Although a very tardive (early..:) check in and despite a rainy and very humid weather the experience and welcoming from the front office night team was one kind. We were expected and the welcoming was personalized! Faruq and team was very accommodating and answered to all of our queries. Although we spent little time in there the resort is outstanding. The sceneries in the different locations and service is out of the extraordinary.
We then moved on to Four Seasons Sayan and were warmly and personally welcomed by Mr. Nicolas Senes - Resort Manager. The Front Office team was once again very courteous and so accommodating. We had made pre-reservations for different culinary experiences and the concierge team is very efficient and replied to all of our queries.
My Family and had a slight preference for FS Sayan as compared FS Jimbaran: the design of the rooms, the environment and the nature is out of the ordinary. Relax mode was On :) A wonderful escape from the hectic and busy outside world..
November month is synonymous to the start of the rainy season in Indonesia but nonetheless it did not disrupt the experience at all. We had a small rain shower in the evening and it did not prevent us to go on our day outing: exploring the rice fields, the monkeys forest and the waterfall to name a few…
About the culinary offerings: simply amazing!!! We had our meals at Ayung Terrace and at the River Side. Products are fresh. High quality seafood and nothing less… Recommend the signature dish: porc belly, the sea scallops and the Lombok Lobster!
Service: World-Class Hospitality Professionals! The team really looked out for details and are were truly attentive to our needs. We felt taken care of… They knew our names. They anticipated our requests and by day 2 they knew already our preferences. Special mentions to: Diah and Roy from the FnB team and Sushi from the Concierge Team! They truly made a difference.
Mersi Bien
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gianni Costa, General Manager at Four Seasons Resort Bali At Sayan
Responded 15 Nov 2023
Dear Jannie, Thank you for taking the time to write such wonderful review! We're delighted to hear about your positive experience at both, Four Seasons Jimbaran and Sayan. We appreciate your kind words about our team members, especially Faruq, Nicolas, Diah, Roy, and Susi. All of these are indeed amazing individuals, that make both properties so special. We look forward to welcoming you back for another exceptional escape in the future. Mersi Bien! Gianni, Resort Manager
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Visited the property with an AMEX fine hotel and resort booking for our honeymoon on a four for three night offer. All AMEX benefits were honored and more by the property. We were upgraded to a river view villa (about 1000$/night benefit at time of our visit) immediately on arrival. Sena the manager went above and beyond to make sure our stay was perfect. The staff were kind, caring and we never felt rushed in anything (they gave us time, tolerated our delays with pleasant smiles and easy coordination and expressed gratitude at every opportunity.
We went on a wide water rafting cruise which felt like a romantic nice river cruise rather than a strenuous adventure. We spent some time at the spa which was fantastic, clean and enjoyable. We had a beautiful romantic dinner set at the lotus pond which was a memorable food and dining experience.
The resort is in the jungle so wildlife is expected (small frogs in outside areas at times of rain), mosquitos, bugs, wasps (hotel provides insect repellant), small geckos. We always felt safe and immensely enjoyed the trip and the culinary experience (excellent upscale Western and Eastern cuisine is served at the Riverside and Ayung terrace, respectively).
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gianni Costa, General Manager at Four Seasons Resort Bali At Sayan
Responded 27 Jul 2023
Thank you for choosing our property to celebrate your honeymoon and for taking the time to share your wonderful experience with us! We are honored to have been part of this special occasion and are absolutely thrilled to hear that your stay was nothing short of perfect. It warms our hearts to know that our team, especially Sena, went above and beyond to ensure you had a memorable and enjoyable stay. Our employees take great pride in providing exceptional service, and we are delighted that their kindness and care made your time with us even more special. We would be thrilled to welcome you back for another incredible experience. Wishing you both a lifetime of love and happiness!
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The hotel overall was nice and we had a good experience, however, unfortunately,it did not meet our expectations. For the rate that we paid (around $1400 per night) we expected the WOW experience and at least breakfast to be included. Breakfast was not included but we still ordered it (for extra fee)and it was delicious! Since it was our anniversary trip, they did surprise us with champagne and a small cake (which was nice). Service was okay, room was a little outdated. There is nothing much to do around the hotel and they offer very few activities. My husband and I have stayed at much better higher end hotels for half the price.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gianni Costa, General Manager at Four Seasons Resort Bali At Sayan
Responded 30 Apr 2024
Dear Mariia M, Thank you for taking the time to share your feedback with us. It's great to know you enjoyed some parts of your stay, especially the surprise Champagne and cake for your anniversary. However, I'm sorry to hear that we didn't meet your expectations in certain areas. To better understand where we fell short, I'd like to discuss your experience with you, particularly around our activity offerings. Your feedback is invaluable, and I believe it’s essential for us to continually improve. If you’d be open to further conversation, please feel free to reach out to me at gianni.costa@fourseasons.com. Thank you again, and I hope to hear from you soon. Best regards, Gianni
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Dear Happyyoggi,
Warm greetings from Four Seasons Resort Bali at Sayan! We are delighted to hear from you and appreciate your interest in our resort. Thank you for reaching out to us with your query regarding airport transfers.
We are pleased to offer private transfer services from the airport to our property, starting from IDR 1,200,000 net per car/way for our Toyota Innova. Our private transfer service comes with a dedicated chauffeur and in-car Wi-Fi, ensuring a comfortable and convenient journey to the resort.
Should you require further information about our transfer services or have any other queries, please do not hesitate to contact us. Our team members are readily available to assist you through the Four Seasons App, call/WhatsApp (message only) +62 361 977577.
We look forward to welcoming you to Four Seasons Resort Bali at Sayan and creating an unforgettable experience for you.
There are more places to choose from in the Sayan area.
PRICE RANGE
$1,875 - $2,477 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four seasons resort bali at sayan hotel ubud, 4 seasons resort bali at sayan, four seasons hotel bali, four seasons ubud
LOCATION
IndonesiaBaliGianyar RegencyUbudSayan
NUMBER OF ROOMS
60
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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