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Merchant House

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Traveller (93)
Room & Suite (41)
Dining (6)
Overview
49 Falmouth Road, Truro TR1 2HL England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Pets Allowed
3 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (535)
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522 results
Traveller rating
292
143
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LanguageEnglish
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292
143
58
18
11
Show reviews that mention
All reviews cake on arrival carlton hotel plates and cutlery complimentary tea welcoming hotel free breakfast up hill every afternoon the hotel offers well stocked bar plenty of parking car park full english ten minute walk lovely touch visiting truro
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1 - 5 of 522 reviews
Reviewed yesterday via mobile

Great location & a Friendly welcome. We booked a small double room which was fine for a weekend. The room was very clean. We enjoyed complementary tea & cake in the afternoon. Breakfast had a fantastic choice. Make sure you book direct with them to...More

Thank donnawhiteb
Reviewed 1 week ago

Just a single room (7) for me but large enough, clean, well furnished and quiet. The guest information is unusually helpful and written with humour. Staff were friendly and helpful and clearly the hotel is run with thought and consideration. £50 a night to include...More

Thank Observer2908
Response from Nicky M, Owner at Merchant HouseResponded 5 days ago

Thank you Observer2908 for your review following your recent stay with us in one of our Cosy Single rooms, I am delighted to hear you found the room clean, well furnished, quiet and of a good size. I am pleased to hear that you received...More

Reviewed 1 week ago via mobile

Arrived on 16th October in a double booking with my parents. Check in was very quick -& efficient, were allocated to room 28 (first floor, by the staircase to the side exit with back car park view) The room was clean, tidy, looked inviting and...More

Thank IanDavidWebster
Response from Nicky M, Owner at Merchant HouseResponded 5 days ago

Thank you IanDavidWebster for your review, I am delighted to hear you had such an excellent stay with us and received our efficient and friendly check in and service. I am pleased to hear you found the room clean and comfortable and that you indulged...More

Reviewed 1 week ago

I stayed at the Merchant House for two nights and found it to be an extremely clean and well-run hotel. I had a cozy single room with a comfortable bed and all the usual amenities. The room had blackout blinds with room-darkening curtains over them,...More

Thank CanuckTraveller07
Response from Nicky M, Owner at Merchant HouseResponded 5 days ago

Dear CancuckTraveller07 Thank you for your review following your recent stay with us; I am pleased to hear that you found your room cosy, very clean, comfortable and for the Hotel to be in a good location for visit Truro City. I am delighted to...More

Reviewed 3 weeks ago

Booked to stay here whilst working in Truro. Have stayed in their other establishment but wanted something a little cheaper. This place is wonderful. Has a small, cosy room as I was on my own but it was perfect for what I needed. The bed...More

Thank AnnieDevon
Response from Nicky M, Owner at Merchant HouseResponded 3 weeks ago

Thank you Annie for your lovely review; I am delighted to hear that you received our traditional warm and friendly service and I will be sure to pass your feedback onto Stuart. I am pleased to hear that you found your room clean, comfortable and...More

View more reviews
About
Description
Perfectly positioned near the centre of Truro – Cornwall’s buzzing and beautiful cathedral city – The Merchant House, is a 3* Metro Hotel ,which is just a short stroll from the nearby train station and a host More of fabulous bars, restaurants and shops.Merchant's friendly crew are on hand to introduce guests to our fantastic facilities. We have free Wi-Fi throughout,ample free parking,garage storage for bicycles,drying room for cyclists/walkers, laundrette(fee applies) and fully-equipped conference rooms. We are a fantastic central base for business or exploring all of Cornwall. Whether visiting for business or pleasure, we have a selection of refurbished and non refurbished rooms – some of which are dog-friendly – all of which are guaranteed to offer a great night’s stay thanks to the fluffy duvets, large flat screen televisions and tea and coffee facilities. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
30
Price range
US$74 - US$127 (Based on Average Rates for a Standard Room)
Also Known As
Carlton Hotel Truro
Location
United Kingdom > England > Cornwall > Truro District > Truro
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
30
Price range
US$74 - US$127 (Based on Average Rates for a Standard Room)
Also Known As
Carlton Hotel Truro
Location
United Kingdom > England > Cornwall > Truro District > Truro
Photos
Traveller (93)
Room & Suite (41)
Dining (6)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
geoffdawe
23 November 2017|
Answer
Response from lonewayfarer | Reviewed this property |
There is an accessible room at the back of the hotel with its own door out to the car park and it's own accessible wet room. I do not work for the hotel but I have stayed in this room.
0
Votes
Chargey
27 August 2017|
AnswerShow all 3 answers
Response from Nicky M | Property representative |
If you have booked a room only rate, then yes you are able to pay for breakfast during your stay. You do not need to book, our waitress will charge your room bill each morning accordingly.
1
Vote
Sylvia H
5 November 2016|
AnswerShow all 2 answers
Response from Nicky M | Property representative |
Hi, Yes we have 4 ground floor rooms which are 2 singles, an accessabilty double with wet room and a family room. Give us a call on 01872272450 to discuss rates etc. Regards, Nicky Whittaker Owner
1
Vote
Room Tips
"I haven't seen the other rooms but if you are on your own, the single rooms are ideal. Good natural..."
AnnieDevon
3 weeks ago
Read review
"We stayed in Room 5 which was large and quiet."
292annc
6 Oct 2018
Read review
"We didn't have one."
Rowley51
19 Sep 2018
Read review
"Ask for a decent mattress and be prepared to stand on a biox to reach the soap. Parking is limited, more..."
AlanEklid
23 Aug 2018
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