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Hallmark Hotel Cambridge

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Traveller (244)
Room & Suite (184)
Dining (49)
Overview
  • Excellent27%
  • Very good33%
  • Average22%
  • Poor10%
  • Terrible8%
Travellers talk about
“upstairs bar”(22 reviews)
“pool and gym”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,763)
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1,742 results
Traveller rating
483
537
389
183
150
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Time of year
LanguageEnglish
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483
537
389
183
150
Show reviews that mention
All reviewsupstairs barleisure facilitiespool and gymsteam roomcream tearestaurant staffweekend breakexecutive roomwaiting staffgreat weekendbuffet stylepark and ridean evening mealtwo night stayroad noisebus stopbed and breakfast
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1 - 5 of 1,742 reviews
Reviewed 1 week ago

Well I had hoped that there might have been a return to the form of 2016 this year but I could not have been more wrong! It was worse than 2017 - a lot worse. This is all a great pity as - always the...More

1  Thank Annette B
Response from HMHRelations, General Manager at Hallmark Hotel CambridgeResponded 3 days ago

Dear Annette It may be better to contact me directly, as I believe the team tried to assist you at the time but it would appear unsuccessfully. I am sorry but the team thought they were trying to assist you by contacting you regarding a...More

Reviewed 1 week ago

The outside of the hotel looks shabby but we were pleasantly surprised by our room. Clean and, although the bathroom was in need of renovation, comfortable. We were really disappointed that we had to pay £10 per night for parking at the hotel. We booked...More

Thank 186336Emma
Response from HMHRelations, General Manager at Hallmark Hotel CambridgeResponded 3 days ago

Dear Emma Thank you for taking the time to give us your feedback and I am sorry you encountered some delays in the restaurant over an exceptionally busy time . We were however pleased to hear that you liked your room and found it clean...More

Reviewed 1 week ago via mobile

Golf course has suffered from the UK heatwave as most courses have. The course is ok and a typical resort 18 hole course not the best I've played however not the worse either. Food was ok however quite a lot of items were unavailable from...More

Thank Wayne L
Response from HMHRelations, General Manager at Hallmark Hotel CambridgeResponded 1 week ago

Dear Wayne Thank you for your comments from your recent golf break and your feedback will be shared with all concerned. I apologise that there seems to have been some unavailable food items and I will look into the matter. I am however pleased to...More

Reviewed 1 week ago via mobile

We had our wedding at the hallmark and we found the staff so helpful and thorough in the planning stages. They had some great ideas that we hadn’t thought of and some of their suggestions made things even more special. On the day, they were...More

1  Thank Joanna K
Response from HMHRelations, General Manager at Hallmark Hotel CambridgeResponded 1 week ago

Dear Joanna Many thanks for taking the time to give us your comments and we are delighted to hear that you enjoyed your recent wedding and we all wish you many congratulations and a happy life together. I am sorry the room was rather hot...More

Reviewed 2 weeks ago

Great two night stay with dinner and wine on 1st night booked with superbreak upgraded room to lovely executive room well worth the extra money booking in very easy great friendly reception staff given information about buses and taxis buses very easy and only £4.50...More

2  Thank Andy W
Response from HMHRelations, General Manager at Hallmark Hotel CambridgeResponded 1 week ago

Dear Andy Many thanks for taking the time to give us your comments and we are delighted to hear that you enjoyed your 2 night break. It is particularly pleasing to know that you found the team helpful and friendly and enjoyed the food, we...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Golf Course
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$100 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$100 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (244)
Room & Suite (184)
Dining (49)
Pool & Beach (42)
Amenities (15)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
David C
2 January 2018|
AnswerShow all 2 answers
Response from David C | Reviewed this property |
We did finally receive some compensation which was tacit acceptance that they got some things badly wrong.
0
Votes
Julia R
12 November 2017|
AnswerShow all 3 answers
Response from 202Letdown | Reviewed this property |
Sorry, can’t help you with that question as we only used the pool,steam room and sauna but I think they all can be booked at reception. Hope it helped
0
Votes
Julie W
6 October 2017|
AnswerShow all 3 answers
Response from HMHRelations | Property representative |
Best to leave your car in the hotel car park and catch the bus from the front of the hotel. reception will give you the number and times. Much quicker than park and ride
0
Votes
Room Tips
"Just don't go there!"
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"If staying more than one night help the environment do not have room serviced and hotel rewards you with a..."
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"Just be careful not to be charged extra, I've been charged double for same stay"
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"2nd floor rooms seem better"
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