Beaches Ocho Rios
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Beaches Ocho Rios

Traveller (5451)
Panorama of the Adult Pool at the Beaches Ocho Rios Resort & Golf Club
360
Panoramas (21)
Pool & Beach (1002)

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About

4.5
#1 of 1 all-inclusive in Boscobel
4.0 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.0 of 5 bubbles
Value
The lushness of a Beaches Ocho Rios vacation isn’t limited to Jamaica’s verdant landscapes. It’s in the indulgence of personalized service, the captivating charm of the beach, and the promise of cherished memories. With a Pirates Island Waterpark, a lazy river, splash deck and more, this resort was created with fun in mind. The Kids Camp, Caribbean Adventures with Sesame Street® and the restaurants with cuisine from around the world ensure there’s a little something for all ages. Throw in soda swim-up bars, golf at the Sandals® Golf & Country Club, and the adults-only Opa Sunset bar overlooking the sparkling Caribbean Sea… and what you have is pure vacation bliss. Oh, and professional nanny services are available too, for parents who just need a minute!
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Game room
Golf course
Snorkelling
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Concierge
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Room features
Private beach
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Safe
VIP room facilities
Flatscreen TV
Iron
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Ocean View
Quiet
Hotel links
Special Offer:Beaches® Jamaica Jamming Sale
6,926Reviews632Q+A100Room tips

Reviews
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Detailed Reviews
Morningflower09 wrote a review Aug 2022
Fort Worth, Texas41 contributions23 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
We visited Beaches Ocho Rios the week of Aug 13th. My husband and I traveled with our 3-year-old daughter and friends who have a 4-year-old daughter. My husband and I are frequent Sandals travelers, but this was our first Beaches trip with our daughter. This trip exceeding our expectations.
The staff at this resort make this resort perfect. Every person was helpful and kind. The atmosphere at this resort is what made us fall in love with Sandals many years ago. We are so happy to have found this at Beaches.
Club MOBAY: Huge success for us. LONG lines when we arrived at 2pm on Saturday. The downside was that our luggage took almost an hour to get to us. We asked to let the kids and the moms go through customs and wait in Club Mobay while the husbands waited for the luggage. This was helpful. On the departure, it was worth it again. The girls played in the playground for almost an hour and we had lunch and a few last drinks in Jamaica. The airport was a disaster when we arrived with a fire alarm that stayed on the entire time. Club Mobay was relaxing and convenient. We will do it in the future.
Room: We stayed in the HOVK room and were in 1305. This room was perfect for our family. We had a great ocean view, we could see the stage from the balcony, and the room was very close to the water park, pizza/ice cream, buffet, and kid’s camp. When we visit this resort again, we will choose the same room category. The house keeping was terrific at the resort. They worked around our Do not disturb sign (nap time) and always found a way to make it by the room to freshen it up.
Food: We stayed for 7 nights and were able to try every restaurant for dinner. They were all good. The Venetian was probably my favorite, and the chocolate lava cake was my favorite desert. I had sea trout at two places and both times it was cooked perfectly. It’s difficult to have a nice dinner with a 3- and 4-year-old so we had to be flexible some nights and take food to go. We at lunch every day at the pizza/bbq place. This was easy and convenient for us because we would play at the water park until lunch time. The pizza is really good, and we got jerk chicken every day. Shanniel was our server several times and she provided excellent service. She even helped me carry items to my room during nap time. We had breakfast at the buffet each morning. Deja Rae also did a wonderful job with our group at Neptunes. It was always good, but if they put out hashbrowns or breakfast burritos grab two! They go fast and they are so good. One morning it stormed, and the rain stopped around 8:30. Everyone went to the buffet at the same time. It was hectic. No plates, long lines, and empty food trays. Some people were upset, but his was the only morning we had this issue and we understood.
Water Activities: We typically spent the afternoon on the beach. We did glass bottom boat, kayaks, banana boats, and hobiecats (sail boats). They will send a captain out with you on the sailboat if you want. All of these were fun and easy to get registered for. The Glass bottom boat was great our daughter. She enjoyed it and Sherrif, the captain, provided good commentary. He made the ride even better! We are also certified divers. We dove twice while there. The dives were nice, and the dive crew is helpful and friendly (Muscles was our guide). A bonus: the dive sites are very close to the resort, and this makes the time away much less than other Sandals we have gone to. We dove at 1:30pm and were back on land by 3pm. The kids stayed at Kids camp while we dove.
Kids Camp: Kids camp worked out great for us. The girls enjoyed the activities in the afternoon and the ladies at camp were so friendly. They did tie dye shirts, baked cookies with Cookie Monster, made clay moons, pool time, Tea party with Elmo, and many more great activities. We participated in the parade on Wednesday afternoon. There was balloon art and face painting.
Spa: We got a couples massage. The actual spa is not as “fancy” as Sandals spa, but our massages were terrific. Jaime and Keemesha did a great job and we would request them in the future.
Loyalty: The loyalty office was beyond terrific. They went out of their way to help us and make us feel at home. Peter Dawn and Lydia checked on us and helped us with scheduling our next vacation.
Notes:
You must be 42 inches for the banana boat and for all but two slides at the water park. My daughter is 40.5 inches, and I was hopeful they would be lenient. They are not. It’s a strictly enforced rule, so prepare yourself for that if it applies to your child.
We saw several guests getting upset (at other guests and employees). As an example, we saw one guy screaming at another guy on the beach because a frisbee flew over his beach chair. Relax and enjoy your vacation!
The sesame character breakfast (~40 for family of 3) was fun and worth it for our family. The food is the same as the buffet, but you get about 30 minutes with the characters. There were about 7 other families in our breakfast.
We rented an East beach cabana ($165 for full day for 5 persons). This worked out great for our group. We spent all day at the cabana. The girls played in the sand, played in the water, and tried to snorkel (not much to see), and the adults could relax on the beach or in the ocean float. Demar, our butler in the cabana, provided great service and brought us drinks and lunch. The vendors did not bother us, but we did buy from them.

We brought a white noise machine and a small night light. This was helpful for our daughter. She likes a light on and the lamps in the room are pretty bright. The shows on stage end around 10pm and you can hear the base in the room. The white noise machine helped on the nights we didn’t make it up until 10pm.
We did the turtle release ($33 a person), and it was perfect for our group. With a 3-year-old you are limited on excursions, but the turtle release was perfect for her and a memory that none of us will forget.
We ate A LOT of crepes. Don’t pass that up. They are delicious and the coffee is best at this location.
If you are a runner, its hard to find a good route outside. I will share a screenshot in the photos of the route I took. I left the resort on the beach, and I was never worried about my safety. It’s a short distance anyway. I took some pictures of what it looked like, and you can see those in the photos.
The shuttle from the airport is long! We rode in a large bus and were the last family to board the bus. I imagine the other families had been waiting awhile. Although you can’t predict if you will get this large bus or not, I think private transport would have been preferred in our opinion. The bus was packed. There were not 6 seats together and we had to cram into the available seats. On the way back to the airport, we got this same size bus but with only 15 people on it. Very different experience.
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Date of stay: August 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
susannemedeiros3 wrote a review Mar 2020
Oakville, Canada30 contributions22 helpful votes
4.0 of 5 bubbles
First of all, the staff at both resorts are great, it is obvious they take pride in their work and we had no concerns. I will be writing another post to name a few who were exceptional. Beaches Negril felt tropical, like you were nestled on an island with a magnificent beach. It is low lying, you probably have to walk up 3 steps total when walking around the resort from beach to pool to restaurants and bars. The beach is long and the waters are calm, with very large swimming areas with clear waters and soft sand. Beaches Ochos Rios felt like a resort with access to a beach, a small beach with small swimming areas with somewhat clear waters and soft sand. Having said that, we never had any trouble finding chairs on the beach at either resort. Ochos Rios is a three story resort, so there are lots of steps (or a central elevator) when getting from one place to another. I know there are different levels of accommodations at both resorts but If you think you are staying anywhere near the beach at Ochos Rios, check the details. Our room was at the very back of the resort, not in any of the rooms facing the beach. We had no complaints but I’m sure our stay was very different than the people with an ocean view room. In Negril, you may not have an ocean view room but it is much closer to the beach than the cheapest rooms at Ochos Rios. If you are choosing one of the cheaper rooms at Ochos Rios ask for a top level room and you might see the sea. When it comes to food and dining, even though Negril feels smaller there are more dining options, or at least more food choices. The bbq at Negril has self serve food, at Ochos Rios you have to ask to be served. You have to ask for the cones to get ice cream, you have to ask for a cup to get fountain drinks. One of the best things about beaches Negril is the option to have breakfast at Stewfish, a small little outdoor restaurant right on the beach. Ochos Rios only has the buffet option for breakfast. Both places have the French cafe where most people know to go for crepes and coffee but Ochos Rios doesn’t have the other dessert options like hard ice cream, cakes and pastries. Again, you can get those only at the buffet. Not sure which resort is older but you can hear your neighbours pretty easily at Ochos Rios. I don’t remember hearing a thing while in Negril. There could be a price difference for the same week at the two resorts (ie Beaches Negril is more expensive, and I can see why) but if you are trying to decide which resort is better, I have no hesitation in suggesting Beaches Negril.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShawnRedhead, Online Review Coordinator at Beaches Ocho Rios
Responded 9 Apr 2020
Hello and thank you for sharing your review of Beaches Ocho Rios. While we are delighted to know that you enjoyed your stay overall, it is disheartening to see that there may have been some areas that you were not completely satisfied with. Your input is very important to us and assists us with perfecting our service and product. We remain dedicated to offering a service where we go above and beyond for our guests, ensuring that the memories attained will leave a smile on every face. Your review is greatly appreciated and we do hope that we will be welcoming you back to one of our resorts in the future.
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Jeff - Mary K wrote a review Jan 2020
Toronto, Canada3 contributions6 helpful votes
4.0 of 5 bubbles
This was our 6th returning stay at Beaches Ocho Rios and our 11th vacation to a Beaches property.
We stayed from Dec.29-Jan.5th.

Overall, this is a good property which we mostly continue to enjoy.

The beach is small but the resort has done a good job in getting rid of most of the sea-weed.
There are a number of water sports available and a snorkeling excursion (all included).

The main pool and pool bar are fun but the bar is typically understaffed with often only 1 server.

The water park slides are a blast and are one of the main attractions of this property.

The rooms are quite spacious and most rooms appear to have a decent view of the ocean.

We enjoyed the restaurants, including Neptune’s, The Venetian and The French Restaurant for dinners.
The lamb chops at the French Restaurant were particularly good.

The lunch options are more limited and some additional options would be welcome.

The breakfast buffet is the only choice and is fine in it’s offerings.

A few negatives to mention would be that the friendliness of the staff has definitely declined over our 6 visits. The bartenders are not overly friendly and the water park staff seem extremely disinterested.
The staff at Beaches Negril were far more outgoing and friendly.
The one exception was the camp leader (aka Tom Cruis) for the tweens- the kids had a blast under his watch.
The other disappointment for our family was the all but invisible and sometimes indifferent treatment by the loyalty staff at this Beaches property.
We have stayed 90 nights at the 3 Beaches resorts and there seemed little appreciation by the loyalty team.
We found the opposite to be true at the Negril Beaches property where the loyalty staff went out of their way to be welcoming both upon our arrival and throughout our stay.

Overall, our family do enjoy this resort and hope for a few improvements on the above should we return.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
K R wrote a review Apr 2021
1 contribution1 helpful vote
2.0 of 5 bubbles
After a pandemic year I was looking forward to a nice vacation with family. Well we picked the wrong Resort.
The resort did not push it's mask rules.
70% of its staff was NOT pleasant, the wait for restaurants in the evening was 1 to 2 hr wait. We stayed in one if the beachfront rooms and the elevator did NOT work our entire stay. (5 nights) which meant I had to climb 4 flights of stairs everyday all day, with my bad knee. The toilet in our beachfront room required service 3 days in a row. The water ran all day and all night. The resort NEVER had Cold bottles of water at any location on the beach. The shuttle service the hotel used to take us back to the airport didn't inforce it's mask rule. It was a small van with 12 people on it & the last 2 rows on van was for luggage. Which meant we was sitting on top of one another, with 8 people who didn't have a mask on 😡
I believe this Beaches Resort Opened too early. The amount of money we spent on this vacation was for a ⭐⭐⭐⭐⭐ resort but in actuality it is a ⭐⭐ resort.
I've stayed at other Beaches/Sandals resort & this experience has been the worse in all my travel.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shawn Redhead, Owner at Beaches Ocho Rios
Responded 27 Apr 2021
Hello and thank you for your review of Beaches Ocho Rios. It seems there were some aspects of your stay that you enjoyed, but there may have been some areas that you were not completely satisfied with. We have always sought to recruit socially engaging employees with pleasant personalities, as we are fully aware that our team members are our greatest assets, so it is disheartening if you felt like your experience did not reflect this. Your input is very important to us and assists us with perfecting our service and product. Your observations and suggestions will be shared with our Management team as most of the changes we make at the resort level are as a direct result of the feedback received from our guests. We remain dedicated to offering a service where we go above and beyond for our guests, ensuring that the memories attained will leave a smile on every face. Your review is greatly appreciated and we do hope that we will be welcoming you back to one of our resorts in the future!
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LinaRo88 wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
This was my first vacation with my little one who is 20 months old and as a single parent I was concerned to say the least. I chose Beaches primarily because of the Sesame Street characters which my son is obsessed with. From the moment we arrived we we greeted offered a cold beverage and the check in process was quick and friendly. The food was great, the grounds beautifully maintained but most importantly the staff was AMAZING. I have never had better service. The staff was extremely friendly and accommodating. Every morning Paul and Jessie would greet us and give my little one a high five which he loves also open doors for us so I could push his stroller through. The ladies at the restaurants were always friendly and very kind with my son a special thank you to Odessia, Ofelia, Moyagay and Staci for the above and beyond service. Thank you to the ladies at the kids camp who made my son's stay there happy and comfortable I wish I could remember all their names but i would like to say a special thank you to Naharie and Kadeine. Thank you to Tah-Je and Orville who always greeted my little one with a high five and put a smile on his face. Andrew the lifeguard at the kids pool was very kind and patient with my little guy. There was another lifeguard at the beach who came over when my son was having a meltdown because he wanted to go up and down the stairs and with such patience calmed him down and put a smile on his face unfortunately I cannot recall his name. I highly recommend this resort for families especially those with little ones I couldn't have imagined better service. For those who mention stairs the resort is fully accessible with a stroller we did not have any issues getting anywhere with a stroller. We did the Sesame Street Breakfast, Photo Shoot and Tuck in with Elmo all of which I highly recommend although it is extra the price is reasonable and the memories will last a lifetime. Thank you again to the staff at Beaches Ocho Rios you truly made this vacation special for us.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Rooms near kids camp are quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah B wrote a review Mar 2020
Toronto, Canada22 contributions14 helpful votes
5.0 of 5 bubbles
We spent 8 days at Beaches Ocho Rios just before all the Covid-19 stuff started in Canada. The resort property was gorgeous as always ( this was our 4th time to this property). The staff was all super helpful and very hardworking. Shout out to Kado @ Neptunes. Fantastic server and very fun. And also the teen and tween coordinators Rushane and Alex. So much energy and fun loving guys. We also love seeing Orville each time we go. He is great with the kids and my son was super happy to win simon says this year! He has been trying for three years now! LOL. The whole staff here works very hard, always happy and smiling. They spent a lot of extra time cleaning the washrooms and public areas to help keep everyone safe. Can't wait till we get to see all of our Jamaican family again!
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShawnRedhead, Online Review Coordinator at Beaches Ocho Rios
Responded 2 Apr 2020
Hello and thank you for taking the time to share your review of Beaches Ocho Rios . We were very happy to read your review as it seems we were successful in our endeavor to provide you with an unforgettable vacation, filled with memories that you will cherish for years to come. We remain dedicated to offering a service where we go above and beyond for our guests and we very much appreciate your positive words. We look forward to hosting you again in the near future.
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Vacation604173 wrote a review Mar 2020
4 contributions2 helpful votes
5.0 of 5 bubbles
We had a disappointing check in as we were not assigned the room we had paid for a year in advance. They tried to change us to a lower category room and convince us it was the same. Ultimately we switched rooms our second day, though still not the room we booked. I found the front desk staff to be less than helpful with this endeavour. They seemed as though my request to have what I paid for a bit indulgent. For the record, we booked this room while AT this resort the year before...

The good news is that everything else following this unpleasant start to the trip was outstanding. As mentioned, this was our second time at this resort. My kids described this trip as even better than the first visit.

The staff were amazing, especially Tom Cruise and Alex. Oh the tears that my kids shed the night before we left... These guys work so hard and really make everyone feel special. I don’t know how they continuously have such a wonderful attitude and endless energy!!

Now, unfortunately, our visit fell during the time that Coronavirus was deemed a pandemic. We noticed extra cleaning, lots of hand sanitizers and efforts made by staff to distance families from other guests whenever possible. The resort is now closed because of the virus, and frankly as the number of guests dwindled during the week, this was most definitely foreseeable. There were hushed meetings among staff and a few brave individuals who confided in us that they were worried. Despite these growing concerns, we were treated with such respect and kindness. My kids will likely know how difficult it must have been for everyone to keep smiling and fulfilling our vacation dreams while simultaneous stressing about their futures.

We have booked to go back to Turks for a change, however, I don’t think my kids would ever forgive me if we didn’t return to Ocho Rios again sometime soon. To all the fantastic staff at this wonderful resort, if you are reading this, thank you for all that you do. This too shall pass, and we will all be back again soon. Thinking of you all and hoping you are all doing well.
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Review collected in partnership with this hotel
Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Uvl T, Online Review Coordinator at Beaches Ocho Rios
Responded 25 Mar 2020
Hello and thank you for your review of Beaches Ocho Rios Resort and Golf Club. While we are glad to note that you enjoyed most of your trip, we are saddened to learn that you feel that certain aspects could have been improved on. Although at the beginning there may have been a bit of inconvenience we are thankful that the Resort team rectify it in a timely manner. Due to the global circumstances we are all in this together and work towards being healthy and protected. We thank you and your family for vacationing with us and look forward to seeing you soon! Paradise awaits!
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Tarynitup While Traveling wrote a review Aug 2021
Elkhart, Indiana1,020 contribution313 helpful votes
+1
4.0 of 5 bubbles
Our family traveled to Beaches Ocho Rios in August 2021 to celebrate our Grandma's beach wedding.

Wedding: The wedding planning process before the trip was smooth and easy. The coordinator walked us through the decor, the food, and everything in between so we could relax once on property. Everything was executed wonderfully and I was impressed with the staff who made it all happen.

Resort: The 4 stars comes from the wear and tear of the resort. There is a lot of deferred maintenance and everything is getting old, cracked, warped, and outdated. There is also something to be said about the stairs for anyone who is worried about excessive climbing on their vacation. Our family loved the set up and feel that Beaches did an excellent job working with the space that they had, but the stairs should be mentioned for those who may not. Going from the Penthouse to the beach had to be planned as it was quite the hike!!

Diving: The diving and water center was absolutely top notch and we had nothing but wonderful experiences. Huge shout out to Dive Master Oshane (Muscles) as he showed us some really wonderful things underwater and was such a fun person to be around!! He took care of everything and allowed us to just enjoy the diving. Also, lifeguard Narda is a ton of fun and she took good care of us on our private boat excursion that we booked.

Penthouse: The room is located at the very tip of the resort with a panoramic view of the island. It boasts plenty of space and has an enormous bathroom. The cleaning staff were top notch and took good care of us to ensure we always had everything that we needed.

Food: This resort does have less restaurants than other Beaches resorts, but they do well with the smaller space. Each restaurant had wonderful food and everything was prepared perfectly as per Beaches style.

Pool: The pool area and entertainment was fun and exciting pretty much at all times. There was always something fun and exciting going on. I do wish the towels could be kept up with a little more as they always seemed out of them by early morning.

Beach: The beach area is small but very well maintained. It boasts clear waters and white sand, which is what everyone wants! You can walk over to the east of the Dive Center and there is a quiet beach that you can visit that is away from all the crowds. This is also where the beach cabanas are, which you can rent for an extra charge. I recommend doing this once as it is a nice experience.

Photos: The photographers at this Beaches are top notch! We were able to capture stunning photos and were very pleased with how they turned out.

Overall, we had a wonderful time at Beaches Ocho Rios. The staff were incredibly friendly and were very good at their jobs. It is the smallest resort out of Negril and Turks and Caicos, but that may appeal to those seeking a smaller location. I would recommend this vacation to all!
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Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Splurge on the Penthouse!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rondell O'Neale, Other at Beaches Ocho Rios
Responded 13 Aug 2021
We are happy to know that we were able to make your Grandmother's beach wedding a memorable and delightful experience overall. Our hard working staff members are known for their friendliness and dedication to providing our guests with the highest quality personalized service, so it was refreshing to see that you were very pleased the execution. It was a pleasure to have had you as our guest and we look forward to welcoming you back for another incredible vacation experience in the near future.
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Frank C wrote a review Jul 2021
2 contributions3 helpful votes
2.0 of 5 bubbles
Serious safety incident
We have vacationed at Several Sandal Resorts, but this experience left us disappointed. The quality is nowhere near what you expect from Sandals and for the Cost. The buildings were in poor condition, paint, rotten wood, dirty. Room Service plates pilled in hallways for hours, empty flower planters and run down in general. The Service also left us with a bad taste in our mouth. Concierge Service is worthless, once they showed us our room, they never checked in on us all week, nor when we called for help were they helpful. We called for bottled water for the room, and we are still waiting. The housekeeping wanted to clean our room at 7:30 in the am, and turn down our beds at 5:30-6 when we were preparing for dinner. The food was hit or miss, and on the last night of our trip our teenage children were with a group and two of the girls in the group were approached in the ladies room by a male employee who exposed himself to them. Overall, not worth the money and not as safe of a resort you would hope for.
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Review collected in partnership with this hotel
Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shawn Redhead, Owner at Beaches Ocho Rios
Responded 12 Jul 2021
Thank you for taking the time to share your review of Beaches Ocho Rios. We are sorry to note that you did not enjoy your stay overall and extend our heartfelt apologies for the experience described. Being a family resort, incidents of this nature are always taken very seriously as the safety and security of all of our guests and staff is paramount. We do our best to put preventative measures in place to ensure that our visitors and team have a safe and fun environment including around the clock security for the entire property and close monitoring within all public areas. Once a report of this nature is made, our team must immediately turn the matter over to the local authorities for appropriate handling as per procedure and in accordance to the law. Full cooperation is always provided to the police for a thorough investigation to be conducted and while the incident did not happen as described in your review, we do not condone any such behavior that would have any guest feeling unsafe or uncomfortable. The employee in question has since been dismissed following our investigation and we sincerely regret that anyone was made to feel like their vacation was compromised. We are happy to note that you have since remained in contact with our post-travel team and hope that in spite of the sentiments share, you may consider Beaches Resorts again when planning future Caribbean travel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adventurer270911 wrote a review Jun 2021
Dothan, Alabama1 contribution
4.0 of 5 bubbles
The resort is in a secluded area so a bit difficult to get to other areas. Transport from airport efficient, bought the MoBay package that expedites the customs process with a private lounge while waiting for the resort shuttle. Champagne greeting at resort, had a bit of trouble getting room moved to a different location as we were put exactly where I had previously requested not to be. They wanted a large upcharge to move to a room that was priced the same as the one we had online. Staff were very friendly and eager to please. Resort was very pretty and clean. Food was great, drinks better than average and if the bartender wasnt familiar with a request, they did their best to figure it out. Entertainment was fair. The catamaran excursion was nice, efficient and fairly priced. Nice beach. not much in the way of watersports. All in all had a great time with friends. I would recommend this resort if you dont mind being around children.
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Review collected in partnership with this hotel
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jenny G Baptiste, Owner at Beaches Ocho Rios
Responded 6 Jun 2021
Thank you for taking the time to share your experience with us. We take guest feedback very seriously. It is disconcerting to read that you did not thoroughly enjoy your stay. We do our best to ensure our guest's every experience is a seamless and enjoyable one. Your comments have been noted and will be shared with our Resort Management Team. We remain dedicated to offering the highest quality customer service to our guests along with access to state-of-the-art facilities. Please allow us to redeem this diminished perception of us in the not so far future.
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MelissaLTC asked a question Mar 2024
Peterborough, Canada5 contributions18 helpful votes
What time does the gym open?
Answer from TBarwick
2 contributions
I did not visit the gym
Answer from Jill J
1 contribution
The sofa bed is actually a trundle style. The bottom pulls out and is made up with just a sheet. The top is just the couch. Once you remove the back cushions it is extra wide, and there is a blanket and bed pillows in the closet. You can always request an extra blanket too. My 10 and 6 yo olds slept on this setup for 8 nights, no problems. Except fighting over who got to sleep on the top/bottom :)
Answer from Ron M
Menasha, Wisconsin542 contributions130 helpful votes
I cannot answer your question directly but I can add input. The resort itself seems very secure...there is virtually no way, other than from the water, that someone can sneak onto the resort. The dock is not used by anyone other than the scuba operator or other water-based activities put on by the resort. With that said, I would definitely NOT rent a car and expect to do any exploring on your own. The entire ride from the airport will expose you to the poverty, trash, and other issues that the locals live in. Take the transfer bus offered by the resort, cheaper than a car and safe. (Frankly, I won't go back to Jamaica. There are other islands in the Caribbean that are much safer and easier to explore. Aruba, Bonaire and St. Thomas are a few examples.) Hope this helps.
Answer from BIGBLUESIEF
Cincinnati, Ohio99 contributions37 helpful votes
Beaches Ocho Rios, unfortunately does not offer room service.
tsalazar1 asked a question Aug 2023
Pocatello, Idaho21 contributions4 helpful votes
Where do you book the turtle release tour?
12 contributions2 helpful votes
At the tour desk at the Beaches Resort. When you arrive you can book it. We did it on a Wednesday.
Timothy M wrote a tip 23 May
1 contribution
5.0 of 5 bubbles
"Meet new friends, talk to the staff, have fun and enjoy yourself "
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Peggy L wrote a tip 20 May
1 contribution
3.0 of 5 bubbles
"Make sure the a/c works before you unpack "
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Deborah F wrote a tip 17 May
2 contributions1 helpful vote
5.0 of 5 bubbles
"See every show!"
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Louise P wrote a tip 16 May
2 contributions
5.0 of 5 bubbles
"Get Club Mobay at the airport for departures and if you can, spend a little extra and get a private transfer from the airport."
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Tonya1219 wrote a tip 5 May
Columbus, Ohio8 contributions1 helpful vote
3.0 of 5 bubbles
"Bring cash No night-life Medicore food Amazing staff "
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Not the right property for you?
There are more places to choose from in the Boscobel area.
PRICE RANGE
$868 - $1,578 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
beaches boscobel resort and golf club, beaches boscobel resort & golf club hotel boscobel, beaches boscobel hotel, beaches boscobel ocho rios, beaches ocho rios
FORMERLY KNOWN AS
Beaches Ocho Rios Resort & Golf Club
LOCATION
CaribbeanJamaicaSaint Mary ParishBoscobel
NUMBER OF ROOMS
222
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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BEACHES OCHO RIOS - All-inclusive Resort Reviews & Price Comparison (Boscobel, Jamaica) - Tripadvisor

Frequently Asked Questions about Beaches Ocho Rios
Which popular attractions are close to Beaches Ocho Rios?
Nearby attractions include Wata Land Eco Fun Park (7.7 km) and Blessed And Gifted (6.8 km).
What are some of the property amenities at Beaches Ocho Rios?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Beaches Ocho Rios?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Beaches Ocho Rios?
Yes, free parking is available to guests.
What are some restaurants close to Beaches Ocho Rios?
Conveniently located restaurants include PG’S Toscanini Restaurant, Sugar Pot Ruins Beach & Restaurant, and Couples Tower Isle.
Are there opportunities to exercise at Beaches Ocho Rios?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Beaches Ocho Rios have an airport shuttle?
Yes, Beaches Ocho Rios offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Beaches Ocho Rios have airport transportation?
Yes, Beaches Ocho Rios offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Beaches Ocho Rios?
Yes, dry cleaning and laundry service are offered to guests.
Does Beaches Ocho Rios offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Beaches Ocho Rios?
Many travellers enjoy visiting Firefly (9.8 km) and Fort Haldane (10.0 km).
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