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Heartland World Heritage Hotel

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Traveller (55)
Room & Suite (28)
Dining (11)
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Overview
  • Excellent14%
  • Very good31%
  • Average24%
  • Poor17%
  • Terrible14%
Travellers talk about
“hotel room”(5 reviews)
“sliding glass”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (292)
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68
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1 - 5 of 277 reviews
Reviewed yesterday via mobile

Good stay. Rooms have been updated since last visit. The rooms were very comfortable with good bathroom facilities. Nice clean units with good linen. Food was okay, but would be nice to eat in a restaurant rather than a bar. Great retreat in bad weather!

Thank westbait
Reviewed 31 March 2018 via mobile

We stayed here as part of our travels around the South Island. The look, decore and feel of the place was 40 years out of date, needs completely renovated. The food also was poor, the best part was the staff, very friendly and accommodating. Not...More

1  Thank Steve S
Response from Tracey D, General Manager at Heartland World Heritage HotelResponded 9 April 2018

Hi Steve Hi Coastlerhgl Thank you for taking the time to place feedback on your recent stay with us. I am pleased to hear that our staff were friendly and accommodating. I have called a kitchen meeting today to discuss your comment with them, to...More

Reviewed 25 March 2018

Very very tired hotel that was well overpriced for the quality. On the plus side, the bed was comfy and the restaurant next door were good. Where to start with the negative, firstly the price, $196 is way too much for this place due to...More

Thank Nutsks
Response from Tracey D, General Manager at Heartland World Heritage HotelResponded 27 March 2018

Hi Nutsks Thank you for taking the time to place feedback on your recent stay with us. My apologies that your recent stay with us has not met your expectations - this certainly is disappointing to hear. I appreciate your feedback in regards to the...More

Reviewed 20 March 2018

We stayed one night on our way south. The staff were friendly and the room adequate. We ate in the Frontier Restaurant and were disappointed with the venison pie. It wasn't very tasty. The breakfast the next morning was wonderful.More

Thank tmw55
Response from Tracey D, General Manager at Heartland World Heritage HotelResponded 22 March 2018

Hi tmw55 First thank you for taking the time to post a review on your recent stay with us here at the Heartland World Heritage Hotel. Wonderful to read the staff looked after you and your room was fine. I do apologise that your venison...More

Reviewed 7 March 2018 via mobile

With any review, one should start with the good points of which there are many. The bed was very comfortable, the cafe should good and a wide variety of food at a reasonable price and the staff were friendly. The hotel facilities, reception, bar, restaurant...More

Thank AlanandJanie
Response from Tracey D, General Manager at Heartland World Heritage HotelResponded 8 March 2018

Hi AlanandJanie First thank you for taking the time to place a review on our hotel. Wonderful to read that you found our services and staff to be be friendly and satisfactory. Unfortunately with any old building any makeover must first start in the background...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$85 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (28)
Dining (11)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Rooms on the inner side are quieter, while those on the outer side have a parking place just in front of the..."
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"room facing the mountains"
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"Do not consider this hotel or town."
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"Probably wouldn't stay again. Definitely tired and overdue for an upgrade."
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