Park Hotel Vitznau
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About
Everyone needs a place to lay their weary head. For travellers visiting Vitznau, Park Hotel Vitznau is an excellent choice for rest and rejuvenation. Well-known for its luxury environment and proximity to great restaurants and attractions, Park Hotel Vitznau makes it easy to enjoy the best of Vitznau.
Rooms at Park Hotel Vitznau provide a flat screen TV, a refrigerator, and a minibar, and guests can stay connected with free wifi.
In addition, while staying at Park Hotel Vitznau guests have access to room service and a concierge. You can also enjoy a pool and breakfast. Need a place to park? Free parking is available at Park Hotel Vitznau.
During your visit, be sure to check out a popular Vitznau seafood restaurants such as Restaurant Sens, which is a short distance from Park Hotel Vitznau.
Plus, during your trip, don't forget to check out a historic site, such as Festung Vitznau.
Whether you’re travelling for business, pleasure or both, Park Hotel Vitznau is sure to make your visit to Vitznau one worth remembering.
Location
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When booking we had indicated our wish for the junior suite lakeview "Sharpe" and got this room. This is one of the few hotels where you can specify a specific room request and then get exactly this room. I find the "Sharpe" junior suite one of the most beautiful rooms of the hotel with a great loggia and wide windows overlooking the lake. But those who like to sit on a wide balcony should book another room.
The hotel was in post-lockdown mode with reduced operation. Some restaurants were still closed and the menu was reduced and the operation was running with a reduced service crew. This was noticed at breakfast, here the processes were not running smoothly and on all 3 days orders were forgotten. In return we got a great offer 3 for 2 nights. We will definitely come back. For us the Parkhotel Vitznau is one of the most beautiful hotels in Switzerland.
We have many good comments about the hotel but also a few improvement areas to mention.
1. The check-in service was very smooth and we were amazed by our room Sharp when we walked into it. Although I have seen pictures from the website, but when you see it in person, you will still be amazed by the view and beauty of the room and furniture.
2. The pool area are so great and you could spend the whole day there without getting tired of the view. Which I really see that it makes a total difference to visit during Summer, as the experience of laying down by the pool and lake was so great. And I can feel it will be a little pity during winter time.
3. The Breakfast. And now come to my favourite part of the stay. The breakfast by the lake on the terrace. Not only the atmosphere, but the quality of the breakfast is the TOP. Majority of the selection are from the a la carte menu, and somefrom the mini buffet areas.
We tried different dishes for the 2 mornings, both the taste and the presentation are amazing! And i have to say, even the breakfast deserves a Michelin star.
4. At dinner, we tried both restaurants: Focus and Prisma. And I have to say I personally prefer Prisma better for the following reason:
Prisma has more choices which allow you to select 2 -5 courses. But at Focus only have 2 choice, either the full menu or the reduced menu.
The service we receivede at Prisma also better at the Focus. One of the clear improvement at the Focus is on their adaptability on the speed.
We started at around 7:30and finished the dinner at almost 11:30 And during this time, we have raised our request to speed up the following courses as we have a kid need to put to bed. But unfortunately the speed was still slow.
(To put things into comparison, we have dined in a Michelin 3 star restaurant in Switzerland, and with the mention of the time we need to finish the dinner, they manage to let us finish all the courses in 2.5 hours.
5. On the kids side. when we booked the hotel, we know clearly the hotel would not have playground for kids or special kids program. But still we think there are some effort can be made better for kids. (For example slippers and bathrobe for kids are not provided)
6. Final thing. Although we love our junior suite so much, but there are some issue with the curtain in our room. Room Sharp does not have curtain that hide the lights at the night. So even if you put the shades down (from outside the window) there are still a lot of lights coming in in the early morning. If you are someone very sensitive to the lights during sleep, this would be an iss
Room: we had a residence suite which had multiple rooms and an expansive terrace off of each room. Probably one of my favorite suites of all time as it overlooked the lake and mountains in the distance.
Food: loved the food at the grill as well as the room service. Didn’t have the greatest meal at FOCUS but we also aren’t huge into the molecular gastronomy scene so that’s probably on us.
Service: staff were incredible all around. It’s such a small hotel that it’s nice that everyone seems to know you which makes for a seamless experience. Everyone was professional and friendly.
We rented a boat to picnic and show us around lake Lucerne which was incredible and highly recommended. The hotel also arranged a car into Lucerne so we could do some shopping which was seamless. The location in general is just wonderful.
We had a bit of a hiccup on the last day and were pretty upset about it. Without going into much detail we were planning on never coming back despite the rest of the experience being so good. After hearing about the issue the management actually invited us back for a complementary stay which blew our minds. I’m not sure when/if we’ll take them on it but it does show a level of commitment to their service/standards that we couldn’t believe.
Overall it’s an incredible hotel and would highly recommend the Park hotel Vitznau.
The hotel achieves this perfect balance of class and comfort. Elegance abounds, but its wrapped in this casual atmosphere that you never feel like you need to be uptight.
Covid protocols were in full force with staff always wearing a mask and areas like the gym to be used with reservation only.
My only recommendation is that the hotel should look at making the whole property non-smoking except in designated areas. On a couple occasions we had to close our balcony doors as people in the pool area or in adjacent decks were smoking.
Already looking forward to a return visit next year
Special thanks to Tobias and Marco for taking care of us each evening at dinner.
Why then 3/5? We arrived early and had to wait for the room to be ready. No visible effort was made to accelerate our room preparation, and in the end we waited 2,5 hours and entered our room only 15 minutes before the stated check-in time! During all this time we were not offered a single glass of water. At this level this is beyond comprehension, especially since apart from this unfortunate beginning the service was excellent.
"The Spa is a MUST. Also, If you are a wine enthusiast, you must visit Park Hotel Vitznau! "Read full review
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