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A little bit run down hotel with no services: no personnel at the reception, hotel bar permanently closed, lobby area locked down from 9 pm. SPA area outdated, sauna broken, Ski room without individual lockers no boot heating devices.
I stayed here 5 years ago and re booked this hotel on 20th December to the 23rd of December 2018
We couldn’t get there due to the problems at Gatwick Airports drone problems
I thought I was insured to cover the cost of the hotel...More
Date of stay: December 2018
Response from GM_The_Dom, Geschäftsführer at Hotel Berghof Garni - The Dom CollectionResponded 2 days ago
I am glad to hear that we could help you in this awful situation and that we can welcome you in Saas-Fee soon. Looking forward to it.
We had a super dinner and a super service from Frau Fatima and Frau Roxana!
The food is exceptional good and the service even better!
Every night there is a very tastefull different menu, so after apres ski we look forward to be greeted by...More
The Hotel is nice and in a perfect location. However there is one person who made our friends stay in Saas-Fee just perfect - Joseph from UK/DE! Joseph took a brilliant care of us during our entire stay! Moreover, all the trip/food/apres-ski suggestions were just...More
Date of stay: March 2018
Thank Julija G
Response from Simone W, Geschäftsführer at Hotel Berghof Garni - The Dom CollectionResponded 19 March 2018
Dear Julija G
thank you for your kind review and your personal mention of Joseph as a host. I will make sure to pass it on to him.
See you next winter.
I went skiing with my son in Feb 2017. I find it good value for money. Hotel is so well situated, not far to carry your ski's to the slopes. Close to restaurants etc. the staff was very friendly and kind. The rooms and hotel...More
Date of stay: March 2017
Thank Nadia A
Response from Rica-FO, Leiter Gästebetreuung at Hotel Berghof Garni - The Dom CollectionResponded 16 March 2017
Dear Nadia A,
thank you very much for your great review and we are glad that you enjoyed your stay in our house.
We would be glad if we may welcome you soon again with ourselves.
Sunny regards from saas Fee