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Uappala Sestriere
Via Vincenzo Possetto 9 - 11, 10058 Sestriere Italy
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Dining (54)
Room & Suite (50)
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About
4.0
#1 of 1 resort in SestriereLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Uappala Sestriere is an excellent choice for travellers visiting Sestriere, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Guests have access to 24 hour front desk, a concierge, and room service while staying at Uappala Sestriere. In addition, Uappala Sestriere offers a fitness center and free breakfast, which will help make your Sestriere trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
Travellers looking for seafood restaurants can head to Ristorante Don Chisciotte or Ristorante Club Colombiere.
If you’re looking for something to do, Borgata Grangesises (0.5 mi), Azienda Agricola Lisa Ettore (0.3 mi), and Chiesa San Edoardo (0.2 mi) are a nice way to spend some time, and they are all within walking distance of Uappala Sestriere.
Enjoy your stay in Sestriere!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Ski rentals
Babysitting
Indoor play area for children
Street parking
Public wifi
Sauna
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Ski school
Skiing
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Banquet room
Spa
Facial treatments
Massage
Salon
Ski In / Ski Out
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Room features
Housekeeping
Private balcony
Room service
Safe
Telephone
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Italian
Location
Via Vincenzo Possetto 9 - 11, 10058 Sestriere Italy
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
27 Restaurants
within 0.5 kilometers
437Reviews31Q+A8Room tips
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
We booked a last minute ski trip in half term and this hotel offered very good rates so thought we’d give it a try and we weren’t disappointed.
The plus points:-
Rooms warm and comfortable, not plush or roomy but we all slept well and it was quiet( we were on the 6th floor)
Buffet brilliant, tasty and good choice. Excellent when top you have young hungry kids and you don’t want to traipse about looking for somewhere to eat and having to wait for food.
Mini club took kids to ski school and collected and took for lunch which gave us more time on the slopes knowing they were safe and in good hands.
Ski hire and locker room, great service. Locker room quite spacious.
Great location to slopes. Small walk but if your fit enough to ski all day, not a problem
Most staff warm and friendly
Evening entertainment
Beauty centre great sauna and massages
Suggested changes:-
More English speaking staff. Very hard sorting things out with a language barrier. I.e. ski lessons, type of massage I wanted (it was my birthday and although I had a great massage and they offered several different ones they didn’t ask me which one I wanted and not sure she understood what I wanted and afterwards just walked out with no words)
Mr angry waiter in the restaurant insisted we signed for any water we had with the meal even though it came from the tap (we didn’t have to pay for it at breakfast) we hadn’t been told we had to pay for water and questioned it at the end but still had to pay for it. This particular waiter was very intimidating and hovered around the tables to whip your plate away sometimes before you’d even finished eating. I found this very uncomfortable. I questioned - very angry response!
Rooms could do with tea/coffee making facilities.
Ski lessons booked at hotel. Beware if you have a 3 hour lesson booked it takes about an hour to get everyone together and get over to the nursery slopes. I had one Grouo lesson with 10 people but not sure it was great value for money.
WiFi in rooms would be a great benefit
Sort these small things out and I’d say it would be perfect.
I would recommend though and definitely would go back again.
The plus points:-
Rooms warm and comfortable, not plush or roomy but we all slept well and it was quiet( we were on the 6th floor)
Buffet brilliant, tasty and good choice. Excellent when top you have young hungry kids and you don’t want to traipse about looking for somewhere to eat and having to wait for food.
Mini club took kids to ski school and collected and took for lunch which gave us more time on the slopes knowing they were safe and in good hands.
Ski hire and locker room, great service. Locker room quite spacious.
Great location to slopes. Small walk but if your fit enough to ski all day, not a problem
Most staff warm and friendly
Evening entertainment
Beauty centre great sauna and massages
Suggested changes:-
More English speaking staff. Very hard sorting things out with a language barrier. I.e. ski lessons, type of massage I wanted (it was my birthday and although I had a great massage and they offered several different ones they didn’t ask me which one I wanted and not sure she understood what I wanted and afterwards just walked out with no words)
Mr angry waiter in the restaurant insisted we signed for any water we had with the meal even though it came from the tap (we didn’t have to pay for it at breakfast) we hadn’t been told we had to pay for water and questioned it at the end but still had to pay for it. This particular waiter was very intimidating and hovered around the tables to whip your plate away sometimes before you’d even finished eating. I found this very uncomfortable. I questioned - very angry response!
Rooms could do with tea/coffee making facilities.
Ski lessons booked at hotel. Beware if you have a 3 hour lesson booked it takes about an hour to get everyone together and get over to the nursery slopes. I had one Grouo lesson with 10 people but not sure it was great value for money.
WiFi in rooms would be a great benefit
Sort these small things out and I’d say it would be perfect.
I would recommend though and definitely would go back again.
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Date of stay: February 2022
Location
Cleanliness
Service
Room Tip: Ask for a panoramic room in the towers, as high as possible if you want quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very basic hotel that offers you no extra on your stay, if you don't pay for it. No answers to emails regarding ski services upon arrival. The hotel do offers ski rent and storage for your skies, something that could be a bit more clear in advance and not second day when a wrong turn in the hotel took us to the storage by mistake.
The hotel offers activities but not if you don't ask, you need to find out everything on your own. the rooms are a bit basic but offers what is needed even though its pricey for what you get. €220 a night for a double room with breakfast when we stayed is a bit much for what you get. And do notice that wifi isnt available in the rooms, something that I thought every 3 star hotel in a mayor ski resort had in 2022.
In short, the correct word for the hotel is basic, the only 5+ would be the location, 200m and some steps from the lift and the gondola to Sauze d'Oulx.
The hotel offers activities but not if you don't ask, you need to find out everything on your own. the rooms are a bit basic but offers what is needed even though its pricey for what you get. €220 a night for a double room with breakfast when we stayed is a bit much for what you get. And do notice that wifi isnt available in the rooms, something that I thought every 3 star hotel in a mayor ski resort had in 2022.
In short, the correct word for the hotel is basic, the only 5+ would be the location, 200m and some steps from the lift and the gondola to Sauze d'Oulx.
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Date of stay: February 2022
Location
Cleanliness
Service
Room Tip: The "panoramic rooms" worth the extra €
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location very good near the slopes that's one plus free car park is another and the Buffett breakfast but sorry that where it ends,
Avoid Rooms 150 -155 and same numbers on 2 and 3 they are right under the loading bay facing the bins so you get the Laundry man arrive at 5AM the Delivery Man at 6AM and finally the bins emptied at 7AM.
You can only use WIFI in reception.
Our room smelt of cigarette smoke and damp there was also a inch of dust under the bed.
for 480 Euros for 3 nights expected a little better
Avoid Rooms 150 -155 and same numbers on 2 and 3 they are right under the loading bay facing the bins so you get the Laundry man arrive at 5AM the Delivery Man at 6AM and finally the bins emptied at 7AM.
You can only use WIFI in reception.
Our room smelt of cigarette smoke and damp there was also a inch of dust under the bed.
for 480 Euros for 3 nights expected a little better
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Date of stay: February 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel is set up well for school groups, however it is desperately in need of a revamp and some new staff.
Buffet food was good enough with plenty of choice, although the same most days. Beds were ok, although several bunks missing struts and a fair amount of broken plugs and damage in rooms.
Walls very thin and could hear everything through them. Some spooky parts to the hotel like the “disco room” which looks totally abandoned and not used as a junk store- probs should lock some areas no used!
Cleaners propped doors open with towels and then left them open when they left. Our group had €20 taken from a room and balcony door left wide open having smoked 2x cigarettes on it. Hotel denied this was the cleaners despite us seeing them smoking elsewhere in hotel.
Key bowl system for school groups on reception is not secure or safe- reception staff don’t know who’s from what school, so you could help yourself to whoever’s keys you wanted! Our school was sharing with another- utterly ridiculous!
Ski fit could do with replacing the awful woman down there. She was rude, arrogant and seemed to take pleasure in upsetting children and other hotel guests. Skis were old, battered, blunt and broken. Poles and bindings were also needing replacing. Ski store rooms were not secure and too easy for other groups to help themselves to our kit.
Location to slopes was fine and could be a great hotel with some money thrown at it and some new staff.
Buffet food was good enough with plenty of choice, although the same most days. Beds were ok, although several bunks missing struts and a fair amount of broken plugs and damage in rooms.
Walls very thin and could hear everything through them. Some spooky parts to the hotel like the “disco room” which looks totally abandoned and not used as a junk store- probs should lock some areas no used!
Cleaners propped doors open with towels and then left them open when they left. Our group had €20 taken from a room and balcony door left wide open having smoked 2x cigarettes on it. Hotel denied this was the cleaners despite us seeing them smoking elsewhere in hotel.
Key bowl system for school groups on reception is not secure or safe- reception staff don’t know who’s from what school, so you could help yourself to whoever’s keys you wanted! Our school was sharing with another- utterly ridiculous!
Ski fit could do with replacing the awful woman down there. She was rude, arrogant and seemed to take pleasure in upsetting children and other hotel guests. Skis were old, battered, blunt and broken. Poles and bindings were also needing replacing. Ski store rooms were not secure and too easy for other groups to help themselves to our kit.
Location to slopes was fine and could be a great hotel with some money thrown at it and some new staff.
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Date of stay: March 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gianluca C, Altro at Uappala Sestriere
Responded 13 Apr 2023
Grazie per tutto il tempo speso a descrivere la tua esperienza, non siamo d'accordo su alcuni punti, mentre per altri si è trattato di alcune spiacevoli coincidenze. In ogni caso da noi siete sempre i benvenuti :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall a terrible hotel experience.
The hotel staff are rude and miserable. They make it seem like every request is a big effort for them to do. They also smoke in the stairwells and nearby, so lots of the hotel smelt of smoke.
The hotel itself is very dated, the rooms need a refurb, the lifts are ancient, and the Wi-Fi is non-existent.
I thought I got ill from over skiing but seeing other reviews I see other people got ill from the hotel food. The breakfast was disappointing, mostly cold, even when fresh into the dining room.
A few positives; the dinner was generally nice, the location to the slopes is great, shower pressure and temperature was nice after a day skiing.
I would avoid coming back though. Even if this was a 7 star hotel in Paradise the staff will make sure your stay is awful.
The hotel staff are rude and miserable. They make it seem like every request is a big effort for them to do. They also smoke in the stairwells and nearby, so lots of the hotel smelt of smoke.
The hotel itself is very dated, the rooms need a refurb, the lifts are ancient, and the Wi-Fi is non-existent.
I thought I got ill from over skiing but seeing other reviews I see other people got ill from the hotel food. The breakfast was disappointing, mostly cold, even when fresh into the dining room.
A few positives; the dinner was generally nice, the location to the slopes is great, shower pressure and temperature was nice after a day skiing.
I would avoid coming back though. Even if this was a 7 star hotel in Paradise the staff will make sure your stay is awful.
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Date of stay: February 2023
Value
Location
Service
Room Tip: Book a different hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gianluca C, Altro at Uappala Sestriere
Responded 14 Mar 2023
Ci dispiace per quanto scritto, non sono d'accordo su alcuni dei fatti elencati, quindi non posso fare altro che invitarla a tornare da noi per farle cambiare idea. Cordialmente
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an ok hotel. It does all that is needed but it is very very tired. Everything feels worn out. Only two lifts for each tower is silly and time consuming. The rooms, again are ok but one pillow per bed is daft. We had to ask for extras. Breakfast is adequate but both the fried and boiled eggs were uncooked. Parking is good as they have a massive car park right next door. Location wise it is a long way from the lifts. It's also a steep walk into town. There is no changing room if you want to ski on your last day after checkout.
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Date of stay: February 2023Trip type: Travelled with friends
Room Tip: Weekend parking is busy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gianluca C, Altro at Uappala Sestriere
Responded 14 Mar 2023
Grazie, per le belle parole e per le poche critiche.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great hotel! The location is fantastic for access to the ski lifts and also for the shops bars and restaurants. The ski hire facility on site was very convenient and the staff were very helpful.
The hotel staff were all very helpful and friendly, and the reception staff went out of their way to help us with booking / changing airport transfers and Covid tests.
The rooms were very clean and provided plenty of space for our family of 4.
The food was very good and they put on a lovely set meal for NYE which we weren’t expecting.
The only negative I can think of is the lack of ski boot warmers in the locker facility.
Thoroughly enjoyed our stay!
The hotel staff were all very helpful and friendly, and the reception staff went out of their way to help us with booking / changing airport transfers and Covid tests.
The rooms were very clean and provided plenty of space for our family of 4.
The food was very good and they put on a lovely set meal for NYE which we weren’t expecting.
The only negative I can think of is the lack of ski boot warmers in the locker facility.
Thoroughly enjoyed our stay!
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The food was absolutely amazing. Rooms were awful, so small, hair everywhere.
If you had a 4 person room,with two doubles, you wouldn't even be able to open the balcony door, without completely folding up the beds. WiFi is quite slow, but is expected in such a big hotel. The lifts were so slow. If you accidentally left your room without the key, you would have to go down to reception to get a spare key, which they weren't happy at all about. The staff were kind and spoke good English. Stairways absolutely stinking, Cleaners smoked constantly. Cigarette butts everywhere, some sort of brown liquid mixed with cigarettes, that from previous reviews has been there for quite some time. Short walk from the slopes, but had to go up and down some awful stairs. Went with my school so don't really know if this applies to everybody, No lockers, so had to keep poles, hats and boots upstairs in our rooms which wasn't very easy, when the lifts were so slow. There were 7 floors in each tower and 9 rooms in each but only 2 lifts. when you are all coming back from, dinner, skiing, entertainment so not very ideal. Don't think this should be a 3 star hotel
If you had a 4 person room,with two doubles, you wouldn't even be able to open the balcony door, without completely folding up the beds. WiFi is quite slow, but is expected in such a big hotel. The lifts were so slow. If you accidentally left your room without the key, you would have to go down to reception to get a spare key, which they weren't happy at all about. The staff were kind and spoke good English. Stairways absolutely stinking, Cleaners smoked constantly. Cigarette butts everywhere, some sort of brown liquid mixed with cigarettes, that from previous reviews has been there for quite some time. Short walk from the slopes, but had to go up and down some awful stairs. Went with my school so don't really know if this applies to everybody, No lockers, so had to keep poles, hats and boots upstairs in our rooms which wasn't very easy, when the lifts were so slow. There were 7 floors in each tower and 9 rooms in each but only 2 lifts. when you are all coming back from, dinner, skiing, entertainment so not very ideal. Don't think this should be a 3 star hotel
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Date of stay: March 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gianluca C, Altro at Uappala Sestriere
Responded 16 Apr 2024
Hey, sorry for this one, I hope to see you another one, I'd like to show you that your idea maybe is a little too bad for our standard. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location for starting your winter sports. Calm and quiet at nights. Good choice in breakfast.
The ski/board storage is without heating and without boot dryers. Which is very very annoying. They tell you to take your boots up to the room. Where they don't dry either. They charge extra for ski/boot storage
The beds are old and you tend to sink in. Pillows are good though.
The cleanliness can be better as well. For instance, there is fungus in the shower and in the bathroom ventilation.
The ski/board storage is without heating and without boot dryers. Which is very very annoying. They tell you to take your boots up to the room. Where they don't dry either. They charge extra for ski/boot storage
The beds are old and you tend to sink in. Pillows are good though.
The cleanliness can be better as well. For instance, there is fungus in the shower and in the bathroom ventilation.
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Date of stay: March 2024Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gianluca C, Altro at Uappala Sestriere
Responded 13 Mar 2024
Hey, so nice of you, we hope to see you next year :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Breakfast undercooked, ended up eating elsewhere. Mould in room 154 and as someone else said very noisy with deliveries and bins. Found an empty packet of cigarettes under bed which also had not been cleaned, very dusty. We speak Italian and overheard the hotel saying some children at the hotel were rude and disgusting. Not very professional, luckily not ours.. so very tired. Needs a lot of money spending on it and soke staff retraining.
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Don't stay in room 154
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gianluca C, Altro at Uappala Sestriere
Responded 13 Apr 2023
SIamo un po' dispiaciuti per la tua recensione, che non rientra nei nostri parametri standard che puoi facilmente verificare. Quello che possiamo fare però è invitarti a tornare per dimostrare che ciò che hai descritto è stata solo una casuale parentesi.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ma lo scrivi a me?
Certo, l'hotel dispone di tutta una serie di attività ludiche e di intrattenimento per tutta la famiglia. :)
Buonasera signora
non è cambiato nulla forse è migliorato !
i bimbi vengono accompagnati al mini alle 8.30 mangiano sia a pranzo che a cena con il mini o con lo young .
durante il giorno per chi non scia sono all'interno del mini assistito.
…
PRICE RANGE
$246 - $384 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vclub sestriere hotel sestriere
FORMERLY KNOWN AS
Valtur Sestriere
LOCATION
ItalyPiedmontProvince of TurinSestriere
NUMBER OF ROOMS
187
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingUAPPALA SESTRIERE | UPDATED 2024 Resort Reviews & Price Comparison (Italy) - Tripadvisor
Frequently Asked Questions about Uappala Sestriere
Which popular attractions are close to Uappala Sestriere?
Nearby attractions include Azienda Agricola Lisa Ettore (0.4 km), Chiesa San Edoardo (0.2 km), and Sestriere, italy (0.3 km).
What are some of the property amenities at Uappala Sestriere?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Uappala Sestriere?
Guests can enjoy free breakfast, an on-site restaurant, and a snack bar during their stay.
Is parking available at Uappala Sestriere?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Uappala Sestriere?
Conveniently located restaurants include Last Tango Ristorante Grill, Ristorante Il Centro, and Kovo.
Are there opportunities to exercise at Uappala Sestriere?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Uappala Sestriere located near the city centre?
Yes, it is 0.3 km away from the centre of Sestriere.
Which languages are spoken by the staff at Uappala Sestriere?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Uappala Sestriere?
Many travellers enjoy visiting Cappella del Santissimo Cuore Immacolato di Maria di Chezal (4.0 km).
Does Uappala Sestriere have any great views?
Yes, guests often enjoy the mountain view available here.
Is Uappala Sestriere accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.