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Via Felice Cavallotti 31, 51016, Montecatini Terme Italy
About
Location
Cleanliness
Service
Value
Property amenities
Restaurant
Bar/Lounge
Public Wifi
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Budget
HOTEL CLASS
Location
Full view
95Great for walkers
Grade: 95 out of 100
168Restaurantswithin 0.5 km
37Attractionswithin 0.5 km
Reviews & more
65Reviews
43Photos
0Q+A
1Room tip
Traveller rating
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Don't know where to start...The receptionist (maybe the manager itself, I am not sure) was so unkind...It was a problem even to change a light bubble that was nor working. It was cold and he refuses to provide a remote control for air conditioning even if I wanted to pay extra fo
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Urgh, so many issues here. I cannot believe the disrespect by the hotel "staff"…if you can even call them that.

Where to start…

Upon check in you're given a key that must be returned every single time you leave the hotel (an actual key, not a card). No safe in the room so how
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Response from vincenzo p, Proprietario at Hotel Marina
Responded 18 Sep 2014
Dear Sir, Thank you for taking your valuable time to write this review for us, we believe that in part constructive for us to continuously improve the quality of services provided to our guests. Let us, however, to point out to you that we disagree with some of your statements: as regards the key, we ask all our guests to give it back to the reception everytime in their absence in order to guarantee to all the security and privacy due. As for the safe service our hotel has a safe at the reception where you can deposit and pick up all the valuables of our guests. And 'our practice to keep the remote control at the front desk, but they are everytime available to guests who request it. As for the air conditioning, the plant had been shut down by the hotel management as there had been many requests for extra blankets as the climate is cold. We marvel at the fact that you does not understand our attitude astonished to see you walk barefoot in hotel thing that has surprised even our loyal customers that we ask you to respect as they have done with her. while while You Had unjustly criticize. best regards The Hotel Owner Vincenzo
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Previous
12
"well I wouldn't recommend staying here if it was the last place on earth, but if you had to choose a room, I would suggest something not overlooking the front entrance."
PRICE RANGE
US$55 - US$83 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of PistoiaMontecatini Terme
NUMBER OF ROOMS
34
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