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Cristallo Hotel Brescia

Traveller (46)
Room & Suite (40)
Dining (3)
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About
  • Excellent12%
  • Very good41%
  • Average30%
  • Poor10%
  • Terrible7%
The Cristallo Hotel Brescia is situated in the heart of the city of Brescia and very close to the railway station and bus terminal. It takes only 10 minutes walking to get to the historical city center. Its location allows an easy access to all parts of the city, tourist attractions, shopping and expo area of Brescia.
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Property amenities
Wheelchair Access
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
Reviews(23)
Traveller rating
  • 23
  • 79
  • 59
  • 20
  • 14
Traveller type
Time of year
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  • English
Gurjot K
10
Reviewed 13 Aug 2017via mobile
Staff is extremely friendly and helpful , no doubts at all and the single room was not so satisfying according to the money paid . Basic necessities were not provided at all . The bathroom had a dirt stench all the time and nothing was done even after being told about it ! The breakfast was the same everyday and very limited ! Poor show ! Expected more
Thank Gurjot K
Response from Joanna l, Proprietario at Cristallo Hotel Brescia
Responded 14 Aug 2017
Kind guest Thank you for your review for us to find the kind staff As for our single rooms we are sorry that they did not like it all are the same and offer the same facilities, private bathroom, tv, air conditioning etc. As for the smell and the cleanliness they are made everyday except the customer does not specifically ask for not making the room so odd that he says he was not clean about the smell we immediately provided for his request. Also sorry that the breakfast was all the same and poor everyday because we really did everything except the hot things Thank you anyway and hope to re-enter it again to make it change your mind best regards Alexander
Crows1
Wales
2623
Reviewed 22 May 2017
I came to here for a 1-night stay after watching Brescia football team.

The reason for choosing the Cristallo was it's prime location a few minutes walk from the railway station, and the fact it was an extremely good price in comparison to other hotels in the town.

Check-in was straight forward, and I was in the room in a matter of minutes. The single room was a decent enough size and had a good shower. I was happy with the room.

The only downside for me turned out to be that it was so close to Brescia railway station. Unfortunately, on the night I stayed at the hotel, there was engineering works at the station which caused quite a racket. My room directly faced the station. Thankfully, I'd brought some good quality ear plugs with me that helped keep the noise to a minimum. The hotel can't of course legislate in any way for engineering work taking place, but it might be worth bringing some ear plugs just in case !

Breakfast was included in the price of the hotel and was a welcome start to the following day.

For price and location this was a bargain. Aside from the noise issue which was not any fault of the hotel, I had a good stay.
Thank Crows1
K1632VRdavidg
Doncaster, United Kingdom
3013
Reviewed 13 Sep 2016
Ok...let me just get this out of the way - the location of this hotel is a bitter sweet experience - sweet because its literally 1 minute walk to the train station, 2 to the bus station. Bitter as it LOOKS a very dodgy and dicy location due to the presence of gangs and general teens and people hanging about the STATION area (not outside the hotel). In truth after reading reviews of this place I would have thought as an Englishman alone I was going to downtown Ghetto - in fact I had the opposite experience over a 5 night stay. I do travel about a lot in Italy and stay in lots of hotels and get into a few dicy situations, but the truth is I left this hotel and Brescia for a short visit back home to Doncaster via London and I will say for a fact - DONCASTER station was far more threatening on a midweek day and I felt less safe there waiting for my lift than I did in Brescia - FACT!!! Yes, the station in Brescia looks dodgy, but I saw lots of police and army and staff and sat outside myself to actually witness this after reading some reviews and I will say I felt safe for sure. Of course, take care, don't flash the cash, mobiles, laptops or anything else(!) but thats the same wherever you go. I'd not wish to hang about after dark near the station for sure, but I did walk around, arrive late from business meetings a few nights at the station and had no problem at all.

The hotel location for me was excellent and great price for a solo business traveller. Next to the station, I got a room at the back so unlike the other reviews I couldn't actually hear any train announcements or noise. The room was modern, clean, smelled ok, had air con, tv and a nice comfy bed and 2 pillows!!! The bathroom was another matter - clean yes! Shower was a weird little cubicle that I fit in ok, but due to a small bathroom, I couldn't actually sit on the toilet properly as there was no room because it was wedged in the corner next to the shower, so had to sit sidewards (please note I did say 'sit"!) This was the only negative, hence my very good as opposed to excellent rating. The bathroom was clean, towels provided, maid service daily and although there was a little noise from other guests arriving it was no different or worse than any other hotel I have stayed in. They even set me up the ironing board to iron a few shirts too!

The staff were excellent - could not help enough, spoke great English when required, and sat and had a chat with me too.

Wifi was on a limited 10 hour code - you got the code, logged in and had to log out after use otherwise it continued and would have ran out. In truth my code lasted as I was there on business and spend most of the days out, but I am sure they would have given me another code if I had needed it.

I walked about day and evening and went out late and had meals in Brescia and although you feel like you need to keep your wits about you, I was safe, I felt safe and had an enjoyable visit to this beautiful city. Lots of travel options to Lake Garda, to the Airport or to Milan from the station by train or bus too. I enjoyed my stay at this hotel and when I go back on business, I will use this hotel again.
Thank K1632VRdavidg
Response from Joanna l, Proprietario at Cristallo Hotel Brescia
Responded 24 Sep 2016
guest friendly we remember well her and it makes us very much pleased that we have found good in our hotel and that gave a nice review of our structure, We are happy to have been able to stay quietly in and out of hotels as you said all stations are frequented by many people, but we must say that Brescia and very guarded and this I could see that she and very quiet. regarding hotel instead we are pleased that you have found good that he appreciated the clean and comfortable room the bathrooms are about to renovate all short. sorry I've heard a few guests, for the wi fi and timed it and always available at the hotel. Finally I want to thank and if he returns to Brescia will make us pleasure to have again our client best regards Alexander
James S
122
Reviewed 14 Aug 2016via mobile
Cheap hotel, point on cheap. Smells bad and in a rough neighborhood. Ended up having to park about 400 meters aways for a secure place. The local scene is night is questionable at best. That's the bad. The good is they have 3 person rooms and the beds were very comfortable for being twins. Best night sleep on this trip. If you are just here for a quick nights rest, I'd highly suggest it.
Thank James S
Response from Joanna l, Direttore at Cristallo Hotel Brescia
Responded 15 Aug 2016
dear customer thank you for recensitopositivamente our facility to have found our hotel comfortable and I slept well. pultroppo the station area as in all the stations visited by various people like that and still you have seen in a quiet period of August are a few people at the station. Many people create bad smells in external propio road to the lack of people but more for the rudeness However if you were to go back to Brescia we'd love to have you back our guests best regards Alexander
VarleKeliauninke2016
Vilnius, Lithuania
42
Reviewed 10 Aug 2016
(+) Location: close to the train station.
(+) Breakfast: sufficient and delicious.

(-) Smell: it was obvious that previous guests were smoking in the room. Because of the smell, we've placed coverlets in the closet and opened the window for all night, but it barely helped.
(-) Noise: it was impossible to get rest - seemed like you are sleeping in the train station.

Surely, it's not a 5 stars hotel, but the basic things should be cared about. I am sure, you can do better:)
Thank VarleKeliauninke2016
Response from Joanna l, Proprietario at Cristallo Hotel Brescia
Responded 23 Aug 2016
guest friendly Thanks for reviewing our property. to have found our position and good and breakfast. with regard to the smell of smoke in our hotel and we regret strictly forbidden to smoke but there are still people pultroppo rude that does not respect it herself it already future guests. We apologize greatly for this problem that you have had and believe me we always do everything to make the most of the stay of our guests. if it were to return to Brescia we will make us happy if you would be our guest again in the future. best regards Alexander Google Traduttore per il Business:Translator ToolkitTraduttore di siti webStrumento a supporto dell'export
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Room Tips
"Ask for a room that does not face the railway line"
Crows1
22 May 2017
Read review
"Request a quiet room at the opposite side to the station side!"
K1632VRdavidg
13 Sep 2016
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"Ask for a quiet room (train station just nearby)"
canadiantrotter
28 Jul 2016
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"Perfect if staying in Brescia as a base to explore the area"
pandoraOct
13 Oct 2015
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PRICE RANGE
US$58 - US$84 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
brescia cristallo hotel
LOCATION
ItalyLombardyProvince of BresciaBrescia
NUMBER OF ROOMS
23
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