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Al Bustan Palace, A Ritz-Carlton Hotel

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Traveller (2053)
Pool & Beach (401)
Room & Suite (300)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Set against a dramatic backdrop of rugged mountains, Al Bustan Palace, a Ritz-Carlton Hotel, lies solitary amid an emerald green oasis with 200 acres of lush beachfront landscaping. Our 5-star luxury hotel is a top choice among hotels in Muscat, Oman, offering accommodations and public spaces that overlook the glittering azure waters of the Gulf of Oman.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Bay View
HOTEL CLASS
Hotel links
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Hotel deals
2,304Reviews
2,161Photos
78Q+A
100Room tips
Traveller rating
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  • 29
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Popular mentions
Incredible breakfast buffet. Amazing infinity pool. Wonderful helpful staff. I even took a tennis lesson with a pro from Croatia. The concierge set it up. This place is astonishing. The chandelier is Swarovski crystal.
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We stayed at the Al Bustan Palace for five nights for our first visit to Oman and would love to return to the country and this hotel. We arrived early in the day but our rooms were available straight away which made a huge difference after an overnight flight. The hotel is
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We booked the beach bar and grill as it was recommended by a fellow traveler. The hotel entrance is very grand with the highest foyer I have ever seen. While the setting for the beach bar is lovely the food was average and expensive.
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Response from AlBustanPalace, General Manager at Al Bustan Palace, A Ritz-Carlton Hotel
Responded 1 week ago
Dear “garyw203”, Thank you for taking the time to share your feedback following your recent experience. Providing the highest level of product and service is our top priority and I am sorry that the food experience didn't delight you. Please rest assured that your valuable comments have been taken up very seriously. I wanted you to know that we regularly conduct a competitive analysis with other luxury hotels in Oman and we are confident we are competitively priced. Definitely we will continuously monitor our pricing strategy in order to provide good value for money. I hope that you will give us the opportunity to serve you again in the future and I would like to invite you to contact me directly at the time most convenient to you to further discuss your experience. Best Wishes, Katrin Herz General Manager Katrin.Herz@ritzcarlton.com
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I and my partner was stayed in al bustan palace ritz Carlton oman to celebrate our third anniversary It was really peaceful place to stay with their helpful and friendly staff Really helpful staff from concierge From reception Tariq was welcoming us during we are check in and
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Response from AlBustanPalace, General Manager at Al Bustan Palace, A Ritz-Carlton Hotel
Responded 1 week ago
Dear intankirana94, Thank you for sharing your feedback with the Trip Advisor community. I am so pleased to read your wonderful review. Thank you for taking the time to write about your recent stay, and for recommending us. It was wonderful to read that you enjoyed so many aspects of your stay. Thank you as well for recognizing Tariq, Ghaniya, Moosa and Chef Hazeffa and the team members at Al Khiran Kitchen for providing you with a truly Ritz-Carlton experience. They are indeed brilliant Ladies and Gentlemen and I have passed on their recognition. It was our pleasure to host you during your next visit in Oman. We look forward to welcoming you again very soon. Warm regards, Katrin Herz General Manager Katrin.Herz@ritzcarlton.com
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I can’t commend this beautiful, serene and unique hotel highly enough. We stayed for our Silver wedding anniversary and the staff treated us like royalty including a wonderful surprise of decorating our room with roses petals and providing a complimentary cake and a dozen
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Response from AlBustanPalace, General Manager at Al Bustan Palace, A Ritz-Carlton Hotel
Responded 1 week ago
Dear Q8306OEcharliem, Greetings from Al Bustan Palace, a Ritz-Carlton Hotel. Let me begin by saying that nothing is ever "over the top service" with us, our aim is to always provide the best personal service for each and every guest, anticipating your needs and making sure you have a very memorable experience with us. It was an absolute pleasure having you here. We look forward in giving you a warm welcome, let us know if there is anything our Ladies and Gentlemen can do to make your next visit even more memorable. Warm regards, Katrin Herz General Manager
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Zimmer, frische weisse Rosen und Obst.
Photo provided by managementAl Bustan Palace, A Ritz-Carlton Hotel
Guest room
Photo provided by managementAl Bustan Palace, A Ritz-Carlton Hotel
Guest room
Photo provided by managementAl Bustan Palace, A Ritz-Carlton Hotel
Guest room
Photo provided by managementAl Bustan Palace, A Ritz-Carlton Hotel
Guest room
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12345660
Does the Al Bustan have club rooms with access to a club lounge?
No but the lobby lounge is amazing with complementary Arabic coffee.
1 vote
Hi The place does not have too many shops or restaurants around it It is better to have a meal in the Hotel only Its in the mountain area.
0 votes
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12345616
"Some ground floor rooms have direct access to separate swimming pools, and they seemed very underused and quite private."
"Make Your reservation as soon as You can! It is totally worthed!"
"Ask for a room with a view of the ocean."
"all rooms have a balcony and ground floor rooms open into the lagoon pool."
"Sea view rooms obviously have stunning views but mountain view rooms will not disappoint either"
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PRICE RANGE
US$310 - US$689 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental hotel muttrah
FORMERLY KNOWN AS
Al Bustan Street
LOCATION
OmanMuscat GovernorateMuscat
NUMBER OF ROOMS
250
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