We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Sefton Hotel

avatar-imageavatar-imageavatar-image
Traveller (559)
Room & Suite (94)
Dining (16)

View prices for your travel dates

Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#12 of 15 hotels in Douglas
Location
Cleanliness
Service
Value
The 4-star Sefton Hotel is located in Douglas on the beachfront. It boasts a unique indoor water garden and eateries. The rooms at the Sefton feature flat-screen TVs and free WiFi; some have views of Douglas Bay and the water garden. There are also luxury 5-star suites with hot tubs and their own kitchenette. Enjoy a light bite, main meal or dessert in the themed Sir Norman's Bar and enjoy its extensive selection of wines and local ales. A more fine dining experience can be had in the Bonzai at The Sefton. The Sefton Hotel also boasts a tranquil pool and a library where guests can relax with a drink or a book. The Atrium Water Garden provides a stunning backdrop to enjoy a drink. The ferry port is a 10-minute walk away. Parking is available onsite. Nominal parking charges apply.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
Full body massage
Makeup services
Manicure
Massage
Pedicure
Waxing services
Baggage storage
Non-smoking hotel
24-hour front desk
Show more
Room features
Private balcony
Room service
Safe
Iron
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Harbour View
Great View
Languages Spoken
English, Polish
976Reviews15Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 310
  • 304
  • 195
  • 99
  • 68
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Bev S wrote a review Feb 2024
Ince-in-Makerfield, United Kingdom86 contributions142 helpful votes
We stayed here just for 1 night recently and it was absolutely lovely. The staff are really friendly and approachable. Due to scaffolding being at the front of the building, we were offered a room overlooking the atrium as an alternative to the one we had booked originally. The hotel was clean. The room was large with a huge bed. It had a balcony overlooking the atrium. There was a nice bathroom, hairdryer, a safe, iron and ironing board plus tea and coffee facilities in the room and a small fridge. Breakfast was delicious and plentiful. Absolutely no complaints from my husband and I and 10/10 for the staff. Well done.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, Other at Sefton Hotel
Responded 3 weeks ago
Hello Bev, I am delighted you enjoyed your stay with us, I will pass on your kind comments to the staff . we look forward to welcoming you back in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Lesley Hutchinson wrote a review Feb 2024
8 contributions1 helpful vote
+1
Absolutely awful hotel! Filthy, run down and smelly! We booked this hotel as was rated 4*, I don't even think it qualifies for 1*! Room was dirty, broken and badly worn furnishings. No external windows, so no fresh air, no aircon in room, must be unbearable in the summer! Vent in bathroom must be linked to the restaurant below as the bathroom smell was very unpleasant the whole time! Swimming pool area dirty and run down, ladies changing room closed, so mens was used as a communal changing room! No lock! Freezing cold! Christmas decorations were an absolute joke! They should be ashamed hanging such tatty decorations up! When we complained they came up with the excuse they were just about to start refurbishment, didn't make us feel any better when our stay was ruined! They didn't offer a refund, just a discount, no idea how much, but who would want to go back to stay at this establishment?! Avoid!
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Avoid! Book the Premier Inn instead!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Mark H wrote a review Jan 2024
Chester, United Kingdom190 contributions181 helpful votes
I booked a sea view room but due to scaffolding being errected, the hotel called me and asked if I minded staying in an Atrium room. I'm glad I did. I loved the balcony and having a drink on it, over looking the atrium from the 3rd floor, While there is no outside view, apart from the atrium roof, the rooms are lovely. Great breakfast. Absolutely amazing staff. Great bar in Sir Norman's. The Sefton is our hotel of choice whenever we visit the IOM each January
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from General Manager, Other at Sefton Hotel
Responded 3 weeks ago
Hello Mark, thank you for such a lovely view and being your hotel of choice when visiting the island. we think the atrium is very special. I will pass on your comments to the relevant departments.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mike wrote a review Jan 2024
5 contributions13 helpful votes
Sorry guys but booked a room for NYE and it was awful. The only saving grace was Bonsai which was as always excellent. Grubby room (with sea view) with filthy carpets and which clearly hadn’t been re-painted for many years years. No hot water. Rubbish unusable wifi and a tiny TV straight out of 1999 with no satellite or anything else. Apart from Brett who is an asset to you the rest of the staff were scruffy and disinterested. Would have stayed for breakfast but honestly didn’t want to spend another half an hour in there. This hotel desperately needs investment and is just a sad experience straight out of 1999.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, Other at Sefton Hotel
Responded 3 weeks ago
Hello mike, I'm sorry you didn't enjoy your stay with us, and we didn't meet your expectations on this occasion., this isn't the normal standard we hold.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Kevin D wrote a review Nov 2023
United Kingdom12 contributions2 helpful votes
Ummmm…. Firstly the location is great, on the sea front, the front exterior looks really nice, breakfast Is good and the beds are good but that’s where the positives end. The hotel is very very tired and run down. Carpets are threadbare on the stairs. My room was not very nice apart from the bed. Smallest shower I’ve seen in a long time with a curtain so it’s constantly clinging onto you as you shower. The drains in the bathroom smelt bad, especially notice it in the mornings before I had time to climatise to it. The TV is ancient and picture is poor, don’t know even where to begin with the sofa, best you just look at the photo and make your own mind up. Parking is abit of a pain unless you have change, otherwise each day you have to park, go to reception - maybe wait 10mins for people to checkin if miss times and then pay. Take the slip back to your car to put in the window before being able to go to your room. I had a room with a balcony internally looking out in to an Atrium. Which is quirky and nice to start with. However they do use the Atrium for functions without letting you know so can be really noisy with a DJ or bands playing. Was ok for me, but might not be everyone’s thing, especially if you need you sleep or need to get on with some work. I stay in a lot of hotels every year due to the nature of my work and stayed in Douglas several times and I must say this is the worst I’ve stayed on for a while. For me this wasn’t a good experience and wouldn’t stay again.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, Other at Sefton Hotel
Responded 3 weeks ago
HI Kevin, thanks for your feed back. I Sorry to hear we didn't meet your expectations on this visit. I would just like to clear up we don't have bands or DJs on in the atrium without informing guests ,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
GBradleyMrs wrote a review Oct 2023
102 contributions29 helpful votes
Had a one night stay in The Sefton in a Double Atrium room. The hotel is obviously old but, for the price we paid the room was spacious and clean and looked lovely over looking the water garden at night. Staff friendly and helpful and recommended a few sightseeing things for us to do. It was our Wedding Anniversary and the hotel kindly left us some complimentary goodies in the room which was a lovely touch. The breakfast was very good we had freshly cooked Manx Kippers & a buffet breakfast. Again staff friendly and helpful. Thanks for a lovely stay and if we are in the IOM would definitely stay again. Also would recommend Bonzai the restaurant in the hotel. Great food and an extensive selection of non-alcohlic drinks.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, Other at Sefton Hotel
Responded 3 weeks ago
Delighted to hear you enjoyed your time with us, and congratulations on the wedding anniversary. we hope to welcome you back in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Laura S wrote a review Oct 2023
3 contributions2 helpful votes
We were unable to get the IOM due to understandable ferry cancellations as a result of bad weather. We called reception on the day of the cancellation to advise that we would not be arriving on that day. The person taking the call was helpful and professional. We booked the trip through Visit IOM as we always like to support local companies in the area who have local knowledge. We advised Visit IOM of the issues and asked if they could liaise with the hotel to change the dates so that we could come again. Despite numerous calls and emails to Visit IOM, the Sefton Hotel have refused to change the dates or refund the money and advised we should claim off our travel insurance. We are very upset by the situation which, regardless of the 'terms of business' between Visit IOM and the hotel, seems entirely unreasonable. Cancelled ferries to Douglas are not an exceptional circumstance. My tips and recommendations for booking with this hotel are: check their refund policy if your ferry is cancelled, before you book.
Read more
Date of stay: September 2023
Value
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
avatar-image
Coz123 wrote a review Oct 2023
11 contributions13 helpful votes
A beautiful old hotel with an awe inspiring atrium flooded with sunlight and full of large green plants and ferns. Our balcony overlooked this tranquil area which was a blessing at times but also annoying when people sat outside our balcony laughing and talking before breakfast. I am not a morning person! The main restaurant was closed for the whole two weeks we stayed, as was the spa. There was only a restaurant serving Asian cuisine, not really my taste unfortunately. Breakfast was amazing and had lots of options and generous portions. The heated pool was small in size but a tranquil space. Staff were friendly and helpful but I do think they should have informed us before we arrived that their amenities were not as advertised and why we chose to stay there. The bed was really comfortable, very clean bedding and rooms, fab shower and bathroom and a large bedroom with chairs and a table, a nice downstairs bar with comfy seating and a fabulous sea view. I was using an electric wheelchair and could access everywhere except the pool on my wheels.
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
johnlinda61 wrote a review Oct 2023
Morecambe, United Kingdom4 contributions
A party of 50 from a rambling club went to the Sefton. We all had a lovely time. The rooms were spacious & all had balconies onto the atrium. The food was excellent & plentiful & the start were friendly & helpful.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
thewigancasino wrote a review Oct 2023
Leyland, United Kingdom61 contributions40 helpful votes
The hotel is very central to everything, and the staff very helpful and friendly. We had a lovely room with a balcony overlooking the atrium which was kept very clean. Breakfast was buffet style with plenty of choice. Although there is a Pan Asian restaurant attached to the hotel. The hotel does not serve evening meals which would have been handy on a couple of the nights when the weather was particularly bad. Instead we had to get ready and find a restaurant in the town to eat which wasn't to bad as town was very close by. Hence the 4 stars and not 5. We would definitely stay at the Sefton Hotel again.
Read more
Date of stay: September 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Douglas area.
PRICE RANGE
$145 - $166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sefton hotel douglas
LOCATION
United KingdomIsle of ManDouglas
NUMBER OF ROOMS
102
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

SEFTON HOTEL - Now $156 (Was $̶2̶1̶5̶) - UPDATED 2024 Reviews & Price Comparison (Douglas, Isle of Man) - Tripadvisor

Frequently Asked Questions about Sefton Hotel
Which popular attractions are close to Sefton Hotel?
Nearby attractions include Manx Museum (0.2 km), Gaiety Theatre (0.02 km), and Villa marina (0.2 km).
What are some of the property amenities at Sefton Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Sefton Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sefton Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Sefton Hotel?
Conveniently located restaurants include Flavours Indian Cuisine, The Tea Junction, and Enzos Restaurant.
Are there opportunities to exercise at Sefton Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sefton Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sefton Hotel?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Sefton Hotel?
Many travellers enjoy visiting St Trinian's Church (7.6 km).
Does Sefton Hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is Sefton Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.