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Mercure Wigan Oak Hotel

Traveller (86)
Room & Suite (48)
Dining (7)

About

Location
Cleanliness
Service
Value
Whether you are visiting Wigan for business, taking in a game of Rugby or football or simply a relaxing weekend away, The Mercure Wigan Oak Hotel will make you feel right at home with its welcoming atmosphere and first-class cuisine and if you are a golfer, you'll be in seventh heaven too as we are the perfect location for the 9 and 18 hole courses at Haigh Hall Golf Complex. The hotel offers free parking and free WiFi for all guests.
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Property amenities
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Banquet Room
Conference Facilities
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS

Location

Full view
84Good for walkers
Grade: 84 out of 100
46Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
664Reviews
117Photos
13Q+A
100Room tips
Traveller rating
  • 197
  • 257
  • 140
  • 32
  • 38
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  • English
Popular mentions
So the room was lovely that’s as far as good gets. The food in the restaurant is passable at best. The restaurant front of house staff are at best disorganised, that’s being kind. One of the girls was far too interested in flirting with a group of men that came in to notice
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Response from WiganOak, General Manager at Mercure Wigan Oak Hotel
Responded yesterday
I was extremely concerned to read your comments about the restaurant service. This is clearly not acceptable and far from the normal high standards of service that we offer. I'm very sorry that you were left with this impression of the hotel and will be speaking with my Food& Beverage Service Manager regarding your comments.
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This is a very busy hotel, but the staff were excellent. The rooms and the hotel is starting to look a little tired, but the cleanliness is very good. I had to wait for a slot in the dining room, but the staff looked after me well and the food when it came was superb - well
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Review collected in partnership with Accorhotels.com
Response from WiganOak, General Manager at Mercure Wigan Oak Hotel
Responded yesterday
Thank you so much for taking the time to review our hotel. We really do appreciate this and I know that the staff will be delighted to know that their efforts to offer the best service have been recognised. We look forward to having the pleasure of welcoming you back soon. Thank you again.
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Whilst staying in the area to visit family we had a lovely stay at the hotel. It was clean and welcoming and staff seemed friendly enough. Perfect for what we needed and prices were reasonable for a hotel.
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Response from WiganOak, General Manager at Mercure Wigan Oak Hotel
Responded 1 week ago
Thank you so much for taking the time to review our hotel. We really do appreciate this and I know that the staff will be delighted to know that their efforts to offer the best service have been recognised. We look forward to having the pleasure of welcoming you back soon. Thank you again.
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Stayed for a week this month, rooms are warm, dry & clean but looking tired, staff are all smiley & welcoming, food is good pub fare with generous helpings & car park is secure. Right in Wigan town center so ideally placed for the town.
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Response from WiganOak, General Manager at Mercure Wigan Oak Hotel
Responded 2 weeks ago
Thank you so much for taking the time to review our hotel. We really do appreciate this and I know that the staff will be delighted to know that their efforts to offer the best service have been recognised. We look forward to having the pleasure of welcoming you back soon. Thank you again.
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I recently stayed at this hotel as part of my working week. As i drive a small lorry i chose this hotel because it had good parking. Upon arrival i noticed the car park had a few cameras around the edge which made me feel secure. The hotel room itself was ok except for the
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Response from WiganOak, General Manager at Mercure Wigan Oak Hotel
Responded 3 weeks ago
I was sorry to read about your fuel being taken - the hotel does not, nor do we advertise, having CCTV - the camera in the car park is for vehicle registration identification only. Also, the car park fines are not based on registering your car within the first 15 minutes, if you are a guest - as long as this is done within 24 hours, a fine is not issued This was a very rare and unfortunate incident and I can assure you that we do monitor the car park whenever possible. I can only apologise that your stay with us was not as you expected.
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
bedroom
Photo of room
My room in hotel. Shows the grime and mould in the bathroom. But otherwise very fresh and semi c
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12345610
How far is Wigan from the Manchester airport?
I wouldn’t stay there for the airport, it’s about 40 minutes by road & about 25 miles away
0 votes
How far is Wigan from the Manchester airport?
About 40 mins
0 votes
Do all the rooms have aircon?
No they don’t
0 votes
What time is breakfast available Monday to Friday?
7-10 every day
1 vote
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How to I write a review
That’s the problem it’s as easy as quick sand to use
0 votes
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123
"Stay elsewhere"
"rooms facing the Riverway Road can be noisy"
"We had 101"
"Higher Floors have been improved"
"Go for a superior room"
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12345620
PRICE RANGE
US$59 - US$122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wigan quality hotel
FORMERLY KNOWN AS
The Wigan Oak Hotel
LOCATION
United KingdomEnglandWigan
NUMBER OF ROOMS
88
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