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Southern Comfort Guest House

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Traveller (11)
Room & Suite (19)
Dining (3)
Overview
51 Stour Road, Christchurch BH23 1LN England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Housekeeping
Multilingual Staff
3.5 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(59)
Traveller rating
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Myra Frances K
27
Reviewed yesterday
Lovely room, very clean and bright. Very close to the town so easy to walk to shops etc. Great parking. The owners are extremely friendly and helpful, we enjoyed our stay a lot, we'll definitely stay there again.
Thank Myra Frances K
Juno136
Gloucestershire, United Kingdom
2513
Reviewed 3 weeks ago
Southern Comfort is very clean, with new décor and furnishings, comfortable beds, a reasonable breakfast and off-street parking. Those are the good points. But for £95 a night for two people in what should have been a mid-size double but which was billed as a 'de-luxe family room', i.e. a single bed had been squashed into the corner, it was very disappointing.

The greeting on checking in was perfunctory and I was given the unpleasant feeling throughout my stay that whilst my money was most welcome, I and my daughter really were not. It felt as though I was being done quite a large favour, from being allowed to leave my car in the car park to finishing my breakfast, it was all quite an imposition.

The furnishings and décor are fine, though bland and cheap. The layout of the room was poor, with no provision of a bedside lamp or shelf for the single bed (even though there was space). The bathroom was awkward and dated, with a very annoying timer light that went off in middle of cleaning your teeth but came on like a floodlight if you needed to pee in the night. The irritating 'order your breakfast the night before' system is in place, forms to be returned by 9 pm (tricky on an evening out), so 'we can get it all out'. We did our best, and dutifully chose our food, drinks and time of eating the night before. So when we came down to breakfast punctually at the time allotted it was a bit of a surprise that we had to wait almost half an hour for our breakfast to arrive. As did all the other guests, from what we could tell. But with only four tables of two people, all of whom had pre-ordered, and only three choices of hot food, plus do-it-yourself toast and cereals, the delay was ridiculous. Plus, others who came down after us were served before us. The food was okay, but, when we were still finishing off at about 9.50, we were made to feel very much as if we should hurry up and get out. When we checked out about 20 minutes later, there was no-one to take the key, help with the bags, or even say thank you and goodbye.

I try to book direct with establishments, so after I had seen the room on booking sites I went to their own website to book, since it is usually the best rate and the owners don't have to pay a fee. Southern Comfort's own website however, was dearer than Hotels.com even though I didn't realise this until the advertised room price was suddenly hiked up by £5 just as I was about to pay. I have never known anything like this before. I had intended to mention it during my stay, but there was no-one to tell. For an extra £20 each we could have stayed at the Captain's Club down the road. I know where I will be next time.
Thank Juno136
Response from Louise S, Owner at Southern Comfort Guest House
Responded 3 weeks ago
Dear Guest, We are extremely sorry to read your review. We have had really positive reviews about the guesthouse refurbishment, especially our cleanliness and service, so I am sorry that you had such a poor experience, and you are not happy with your visit. Warm regards Louise and Mark
70mysterydiner17
Coventry, United Kingdom
62
Reviewed 15 Sep 2018
Stayed for 4 nights last week. Clean, comfortable guest house. Excellent hosts and a great breakfast. I would definitely recommend. Christchurch is very pretty. Nice coastal walks and plenty of restaurants to choose from.
1 Thank 70mysterydiner17
MandySnake
Canberra, Australia
51
Reviewed 2 Sep 2018via mobile
This is a wonderful quiet and comfortable guest house with very comfortable rooms and a great breakfast! Louise and Mark are wonderful hosts and we thoroughly enjoyed our stay at the recently refurbished house. Highly recommended!
1 Thank MandySnake
Response from Louise S, Owner at Southern Comfort Guest House
Responded 3 Sep 2018
Thank you very much for your kind words Mandy, much appreciated and it was a pleasure to host you. Safe journey. Louise and Mark
324brummie1
Birmingham, United Kingdom
29
Reviewed 15 Aug 2018
We stayed here from 3rd August to 6th August , there were 4Adults and one child. My partner and myself stayed in room 5 which looked out over the rear garden. My son and his family stayed in room 2 over looking the road. We found both rooms to be comfy and decor very clean and tidy and very comfortable beds, there was also tea & coffee making facilities in rooms. We found the breakfast very well presented and was cooked to order which was lovely. The young lady who looked after us ( can not remember her name ) was very friendly and made sure that we had everything that we needed or wanted. She was really lovely and polite and nothing was too much trouble for her. We would definitely stop here again and recommend this Guest House. Elliott Family Birmingham
1 Thank 324brummie1
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About
Description
REFURBISHED JAN 2018 - The Southern Comfort is a modern clean and comfortable, small and friendly Christchurch Guesthouse in Dorset providing a warm and friendly atmosphere and a great place to stay for More short breaks to the Historic town of Christchurch from. All of our rooms are en-suite and have free fast Wi-fi. Free off road parking available Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Non-Smoking Hotel
Room types
Non-Smoking Rooms, Suites
Hotel class
Room types
Non-Smoking Rooms, Suites
Number of rooms
6
Price range
US$69 - US$134 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > Dorset > Christchurch
Hotel class
Room types
Non-Smoking Rooms, Suites
Number of rooms
6
Price range
US$69 - US$134 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > Dorset > Christchurch
Photos
Traveller (11)
Room & Suite (19)
Dining (3)
Pool & Beach (2)
Nearby
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Nearby AttractionsSee all 64 nearby attractions
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Questions & Answers
Ask a question
Choccielover2006
24 October 2015|
Answer
Response from yetti24 | Property representative |
Hi thank you for your question. We have six rooms and only the single room and the large family room face the road, so the rooms facing the garden are very quiet, we are also near a traffic light junction so although it is a... More
0
Votes
Room Tips
"Rear garden view"
324brummie1
15 Aug 2018
Read review
"The attic room is airey and spacious - just a bit of a climb to get to."
351cerih
12 Jun 2018
Read review
"Check the shower works!"
ShantymanKernow
14 May 2017
Read review
"We can't really help with this question."
frankb711
23 Sep 2016
Read review
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