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I was pleased with the service I received because the staff was pleasant and very helpful if I needed information. the rooms was very spacious and clean and for the price I had to pay it was very good price and I would recommend this...More
I will outline the positives and negatives of our stay:
* friendly and helpful staff
* ideal location near metro centre
* short taxi drive to city centre
* shared bathroom faculties
* no double glazed windows to block out noise from the...More
Arrived at hotel and went to check in... found hotel manager extremely rude, unwelcoming and insulting. Keep offering us sweets and when we still refused he slammed one on the desk and said you will take it!
Got to our room and it was awful!...More
3 Thank SimbaNala13
Response from Uk H, Guest Relations Manager at Hotel ExpressResponded 2 days ago
Dear guest, We are extremely apologise about your unpleasant stay . I'm that hotel manger who is described by the RUDE just because he received your coming with a smile and he was very rude by offering you sweets !!!! My little experience taught me...More
If any one would like to save money and stay in a very nice budget hotel in Newcastle he should stay there. I would never see nice welcoming staff like there . The room was huge and nice . Location to city center is fab...More
For Newcastle this hotel is a good valued price. It is very close to metro radio arena, St James park foot ball stadium and many other tourist attractions.
The room was nice and clean but had all basic facilities . For the price it was...More