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Icon Hotel Luton

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Traveller (83)
Room & Suite (38)
Dining (18)
Overview
15 Stuart Street, Luton LU1 2SA England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (743)
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714 results
Traveller rating
434
195
45
26
14
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LanguageEnglish
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434
195
45
26
14
Show reviews that mention
All reviews fish tank eggs cooked to order limited parking afternoon tea deluxe room lovely hotel lounge area sandwiches town centre main road car park member of staff stayed for one night comfy bed an early flight rob vespa
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1 - 5 of 714 reviews
Reviewed 1 week ago

I'm not sure how this hotel made it to #2 on Trip Advisor. We arrived at the hotel which features a quirky and fun design/theme. We were very tired after our flight and decided to grab a bite to eat after taking our luggage to...More

Thank janisolson
Response from Emma S, Front of House Team at Icon Hotel LutonResponded yesterday

Dear Janisolson Thank you for taking your time to review your stay with us. We greatly appreciate all feedback whether it be positive or negative. I am sincerely sorry that the team could not resolve the heating issue in relation to the thermostat. We do...More

Reviewed 1 week ago

Quirky icon theme throughout, trendy, quality feel, service was excellent, despite late arrival, 24 hour bar, small limited gym but open late so all in all could not fault it. Left too early for breakfast but feel we would not have been disappointed.More

Review collected in partnership with this hotel
Thank Departure129517
Response from Emma S, Front of House at Icon Hotel LutonResponded 6 days ago

Dear Departure129517 Thank you for taking your time to review your stay with us. I am delighted to see you enjoyed the entirety of your visit, and hopefully we can welcome you back again soon to enjoy breakfast with us. Thank you again for your...More

Reviewed 2 weeks ago via mobile

When I arrived at this hotel I drove around to the small customer car park which was full. I spoke to the receptionist who said that it was fine for me to park my car in the ‘staff carpark’ which was opposite instead. When I...More

2  Thank Steve H
Response from Emma S, Front of House Team at Icon Hotel LutonResponded 1 week ago

Dear Steve, Thank you for taking the time to review your experience whilst staying with us this week. Once again I would like to apologise that this unfortunate and very rare incident occurred during your stay. We do have an overspill car parking area which...More

Reviewed 3 weeks ago

It was more luxurious than I expected. The decor and bedding were very nice. It was also a particularly good price too! I was also served very well by all the staff too. They were very polite and professional. I was also greeted pleasantly by...More

Review collected in partnership with this hotel
Thank davidmcfarland18
Response from Emma S, Front of house at Icon Hotel LutonResponded 2 weeks ago

Dear Davidmcfarland18 Thank you for taking the time to review your stay with us. The staff work very hard to provide the high level of service we expect for our guests so I am very happy to see this met your expectations. I hope we...More

Reviewed 4 weeks ago

My second visit to Icon on local business, I came back because of the positive experience I had on the first visit. It’s a modern new hotel immaculately clean, staff very helpful and professional throughout. Handy location for conducting local business. Bedrooms of a high...More

Review collected in partnership with this hotel
Thank Sanddancer29
Response from Emma S, Front of house at Icon Hotel LutonResponded 2 weeks ago

Dear Sanddancer29 Thank you for taking the time to review your stay with us. It is great to see that you enjoyed the entirety of your stay with us, as a returning and valued guest. We look forward to welcoming you back again soon. Regards...More

View more reviews
About
Description
Our award-winning, 4 star, Hotel is purposely designed to be very different from any other hotel in Luton. We are a privately-owned boutique hotel and our stylish urban retreat offers a variety of facilities including More chic bedrooms, complimentary Wi-Fi, fitness suite, Live BT Sport screenings, a trendy wood fired Italian Pizzaria & piano bar and private dining facilities. Attention to detail has gone into the design and products found throughout the hotel. We are the only hotel in Luton to be officially associated with premium brand Baylis and Harding and their toiletries can be found throughout the Icon. Our luxurious bedrooms offer enhanced sound insulation, air conditioning, USB charging sockets, LED lighting and ultra-comfy mattresses. All of which contribute to an undisturbed great night’s sleep. We offer an array of room classifications and upgrade options for the perfect personalised stay as well as offering Afternoon teas and up to 50% off beverages during Icon Hour. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Restaurant
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Spa
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Best Value
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Best Value
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
61
Price range
US$64 - US$101 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > Bedfordshire > Luton
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Best Value
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
61
Price range
US$64 - US$101 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > Bedfordshire > Luton
Photos
Traveller (83)
Room & Suite (38)
Dining (18)
Business Centre & Event Rooms (6)
Nearby
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Questions & Answers
Ask a question
Giles B
15 March 2018|
Answer
Response from Icon-Hotel-Luton |
Dear Giles It would be our pleasure to look after your vehicle during your stay. Best wishes Icon Team
0
Votes
trishaosborne1
13 July 2017|
AnswerShow all 6 answers
Response from Emma S | Property representative |
Dear TrishaOsborne1, we use Addison Lee and have a special rate of £12.50. You can book this via our 24 hour reception team at any time during your stay.
0
Votes
Pahrumpbum
8 March 2017|
AnswerShow all 6 answers
Response from Emma S | Property representative |
Dear Pahrumpbum We are located in the town centre within short distance of restaurant, bars and the Arndale Shopping Mall. The train station is 10 minutes walk or 5 minutes drive. Best regards Desiree
1
Vote
Room Tips
"Icon theme continues in the rooms, comfortable beds, very clean. Bathroom clean and every need catered for."
Departure129517
1 week ago
Read review
"Excellent for Luton airport"
angela9
24 Aug 2018
Read review
"A guide/leaflet about the hotel artwork would be ideal to improve the customer experience."
craigdonohoe
21 Aug 2018
Read review
"The aircon was a godsend on a warm Summer's day! :-)"
ElloPrincess
2 Jul 2018
Read review
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