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Ibis Carlisle

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Portlands Botchergate, Carlisle CA1 1RP England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (109)
Room & Suite (53)
Dining (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 21 hotels in Carlisle
Travellers' Choice
The Ibis Carlisle hotel is located in the centre of the city, 200 m from the main railway station and not far from Lanes Shopping Centre. Carlisle Cathedral and the Castle are just a few minutes walk from the hotel. Book one of our 102 air cooling rooms and benefit from use of our hotel amenities, including chargeable outdoor parking, a bar serving light meals and snacks 24 hours 7 days as well as wireless Internet access to cater for business guests. Europcar rental services are available at the hotel.
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Location

Full view
97Great for walkers
Grade: 97 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Portlands Botchergate, Carlisle CA1 1RP England
Getting there
Carlisle Lake District Airport9 kmSee all flights
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1738Reviews28Q+A100Room tips
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Popular mentions
SandieS-H wrote a review 6 Sep
Greater London, United Kingdom6 contributions1 helpful vote
Staff friendly and helpful on arrival. Pre booked check in so no wait. Room clean and comfortable. I regularly stay here because it is home away from home. Some restrictions still apply but overall no problem. Well placed hotel for all City amenities/attractions and not overly expensive.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
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Emma S wrote a review Aug 2021
Holmrook, United Kingdom11 contributions
+1
If this review only needed one word it would be grubby. Dirty switches, damages to door and desk, dirty towel, wooden sticks instead of teaspoons, stains on walls, black mold bits floating in the toilet after flushing. Only thing good for is a roof over your head and in city centre for eating out.
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Date of stay: August 2021Trip type: Travelled on business
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Response from Beverley McPherson, Other at Ibis Carlisle
Responded 2 weeks ago
Thank you for your review, I will pass onto the the housekeeping department as cleanliness is not an area that usual needs reporting to us.
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canejohnh wrote a review Aug 2021
Durham, United Kingdom1 contribution
Lack of staff. Lack of towels in room. Breakfast very disappointing. Burnt croissants,cold sausages, cheese dried out curled edges past it’s best should not have been served to the general public.I have used ACCOR hotels for many years and expect better.e
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
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Response from Beverley McPherson, Other at Ibis Carlisle
Responded 2 weeks ago
Thank you for your review, please accept my apology that you experience this, Breakfast is normally enjoyed by all, I will forward these comments on the the FB person to look into further.
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Buytrudystyle wrote a review Aug 2021
Dundee6 contributions1 helpful vote
Nice clean hotel with basic comfy rooms, friendly welcome from staff. Liked the pod style bathroom with fab shower. Great sound proofed windows which are needed as hotel is right in the busy party district with bars open until 5am. If you are looking for a quiet break choose another hotel. This was perfect for us to walk into town and nearby music festival. Good breakfast (my vegetarian option was cooked specifically for me just ask) free car parking at rear of hotel. Lots of bars and restaurants nearby and near the train station
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Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Beverley McPherson, Other at Ibis Carlisle
Responded 3 weeks ago
Thank you for your review, glad you enjoyed your stay.
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John D wrote a review Aug 2021
4 contributions
Noisy street at night, window did not open fully, wall inside the room seemed like an external building wall. Shower and toilet gave an impression of being taken as is from an airplane. Not enough light inside the room and on top of that one of the bedside lamps did not work. Corridors, lift, interior... What's good is the free parking. We stayed one night here to take a break during a road trip. Would not stay here again.
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Date of stay: August 2021
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Response from Beverley McPherson, Other at Ibis Carlisle
Responded 3 weeks ago
Thank you for your review,
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United KingdomEnglandCumbriaCarlisle
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Frequently Asked Questions about Ibis Carlisle
Which popular attractions are close to Ibis Carlisle?
Nearby attractions include VR Gateway (0.10 km), Red Herring Escape Rooms (0.08 km), and Carlisle Rail Station (0.1 km).
What are some of the property amenities at Ibis Carlisle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Ibis Carlisle?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Ibis Carlisle?
Yes, parking is available to guests.
What are some restaurants close to Ibis Carlisle?
Conveniently located restaurants include Alexandros Greek Restaurant and Deli, Padthaistr Eat, and Anazao Tearoom.
Is Ibis Carlisle located near the city centre?
Yes, it is 0.3 km away from the centre of Carlisle.
Are pets allowed at Ibis Carlisle?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ibis Carlisle?
The staff speaks multiple languages, including English, Spanish, Portuguese, and Hungarian.
Are there any historical sites close to Ibis Carlisle?
Many travellers enjoy visiting Cartmel Medieval Village Priory (13.1 km) and Kirklinton Hall & Gardens (12.3 km).
Is Ibis Carlisle accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.