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Haven Hotel

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Traveller (656)
Room & Suite (248)
Pool & Beach (62)
Overview
  • Excellent28%
  • Very good36%
  • Average19%
  • Poor11%
  • Terrible6%
Travellers talk about
“chain ferry”(112 reviews)
“sea view”(158 reviews)
“point restaurant”(20 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Reviews (1,728)
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1,713 results
Traveller rating
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LanguageEnglish
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484
585
335
192
117
Show reviews that mention
All reviewschain ferrysea viewpoint restaurantsteam roomspa poolwatching the boatspoole harbourstunning locationold harry rocksbar menuleisure facilitiespublic areasbrownsea islandfantastic viewsbit datedbuffet stylethird floor
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1 - 5 of 1,713 reviews
Reviewed yesterday

This hotel must have one of the best locations in England but it was so disappointing overall. Our room was comfortable but no air conditioning which with the recent heatwave made things very uncomfortable. Dated shower over the bath was barely strong enough to cover...More

Thank suzya190761
Reviewed yesterday

For the price I expected more, the only thing this hotel has got going for it is the amazing location. Back in the 1920's/30's this would have been an amazing hotel but not so much now. The rooms are dated as is the main lobby...More

Thank domh380
Reviewed 2 days ago via mobile

This is a difficult review to write because it will barely be believable. This was the most extraordinary three days in a UK seaside hotel, and sadly reflects an appalling lack of staff training and subsequently a grossly inferior user experience. We prepaid for our...More

1  Thank Brian M
Reviewed 3 days ago via mobile

Wished we'd read the below reviews before visiting. The location is all this hotel exists on. It is so tired and basic with too many flaws to list. It's about time the management acted to make changes.

2  Thank NICOLA S
A TripAdvisor Member
11
Reviewed 3 days ago via mobile

An old style hotel on the sandbanks peninsula with beautiful views. Lots of activities close by. Rooms very disappointing with a view onto back service area. Rooms are really small, hot and stuffy with no AC’s (has a small portable fan) and small double bed...More

1  Thank A TripAdvisor Member
View more reviews
About
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$109 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ocean View Hotel in Poole
#2 Classic Hotel in Poole
#3 Romantic Hotel in Poole
#4 Harbor View Hotel in Poole
#6 Bay View Hotel in Poole
#7 Quiet Hotel in Poole
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$109 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ocean View Hotel in Poole
#2 Classic Hotel in Poole
#3 Romantic Hotel in Poole
#4 Harbor View Hotel in Poole
#6 Bay View Hotel in Poole
#7 Quiet Hotel in Poole
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (656)
Room & Suite (248)
Pool & Beach (62)
Dining (51)
Amenities (32)
Questions & Answers
Ask a question
Karen G
14 August 2018|
Answer
Response from YARHK1 | Reviewed this property |
Haven Hotel is ideally placed for Sandbanks beach plus you can get the chain ferry over to Shell Bay - avoid the walk to Knoll Beach take the bus with children due to the nudist beach half way up. Treat them to a ride on... More
0
Votes
Laura H
28 November 2017|
AnswerShow all 2 answers
Response from Fidelscastrol | Reviewed this property |
I am sure you will be fine...but call them to check the pool is not out of action....
1
Vote
Ian S
26 November 2017|
AnswerShow all 9 answers
Response from daniel_southsea | Reviewed this property |
Yes not a problem. The car park has no parking eye etc so don’t pay anything for parking in the car park if someone tells you to!
1
Vote
Room Tips
"personally, go elsewhere as the spa isn't all that"
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"Get a balcony"
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"reserve a fan in hot weather"
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"Make sure you book either a sea view or harbour view room"
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