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Holiday Inn Ipswich - Orwell, an IHG hotel

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2 The Havens, Ipswich IP3 9SJ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (76)
Room & Suite (49)
Dining (19)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Ipswich - Orwell, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 18 hotels in Ipswich
Location
Cleanliness
Service
Value
The Holiday Inn Ipswich-Orwell Hotel is ideally located at Junction 57 on the A14, only 10 minutes from Ipswich Town Centre, 15 minutes from the Suffolk Coast and 5 minutes from Trinity Park the home of the Suffolk Show.The Hotel boasts extensive free car parking and a selection of Queen Double and King Double/Twin Bedrooms some with sofa beds for families. A further 6 Executive Rooms are the ideal business choice with mini bars and laptops safes, in addition 2 open plan Suites add the final touch of luxury for those special occasions.The Hotel offers a range of dining experiences, The Priory Restaurant, Bar and Lounge offer informal modern dining with a large choice of food and drink options complimented with daily specials to suit the needs of both the Corporate and Leisure Guest. The Holiday Inn Ipswich-Orwell Hotel has a range of conference and banqueting rooms, with Wi-Fi access available in these and also the public areas, whilst wired access is available in all bedrooms.The Hotel offers an onsite Gym and within walking distance, a state of the art Full Leisure Complex is available to guests at a small nominal charge.The Holiday Inn Ipswich-Orwell Hotel, close enough to access the business districts and Adastral Park, whilst still being the ideal base to enjoy the rest of East Anglia and all that it can offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Flatscreen TV
On-demand films
Hair dryer
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Portuguese, Romanian
504Reviews0Q+A81Room tips
Traveller rating
  • 130
  • 149
  • 126
  • 61
  • 38
Time of year
Traveller type
Language
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Popular mentions
Matt B wrote a review Nov 2021
10 contributions
Stayed here for one night last month and found it comfortable, clean and friendly. As other people have stated it is dated and needs updating. Due to its location and cleanliness I would stay here again.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
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swinnas wrote a review Nov 2021
Whitley Bay, United Kingdom28 contributions11 helpful votes
Stayed on business one night thankfully. Pulllinh up outside gives you an idea of what to expect as it desperately needs attention. Staff helpful but rooms are dated and freezing cold having to plug in an electric heater . Breakfast very poor would advise looking for another hotel if you’re planning on staying here
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Date of stay: November 2021Trip type: Travelled on business
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scuffer wrote a review Nov 2021
Watton, United Kingdom2 contributions
Where to start, It saddens me when have to write such a poor review but I'll try my best to be positive. We paid for a trip that was to include breakfast and supper but were really disappointed. During the day between the hours of (9am -6pm ish) as to expect staff are normally around but after this time they seem to vanish, I recall having some gust to vist as we ask the front desk to call out the room when our arrive a time a photo where given but out left to wait in the lobby for 20 mins. As we had older gust they found it a struggle as did I to use there so call "app" as their range was so limited we ask for a menu that was dated and was not reflected on their app. The bacon steak was undercooked and mostly fat, the sweet fries were burnt and the only thing that was editable was the peas. Breakfast was appalling with lukewarm self-service, once we had our breakfast in our room and was served cold. After eat there food we both felt unwell but had a better time eating else were The bar staff were hard to find during the evening. As we were the for a birthday occasion two staff member was bothered to say happy birthday but we got more best wishes from other visitors. We had booked a ground floor room but was given a first-floor room as one of our party had reduced mobility, the only redeeming quality was the large room and comfy bed
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Date of stay: November 2021
Value
Location
Service
Room Tip: Rooms are prtty muhc all the same
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Response from IHG Service, Owner at Holiday Inn Ipswich - Orwell, an IHG hotel
Responded 4 days ago
Hi scuffera, Thank you for the time you have devoted to providing feedback. I am happy to read our room and cozy beds exceeded your expectation. We do our best to make your experience seamless and memorable. I am sorry about the dining experience. I have shared your comments with the hotel management to identify the areas that require improvement. We will work with the relevant team to enhance the service and food offerings. We hope to have the opportunity to welcome you back and deliver the faultless hotel experience you deserve. Warm regards, Zel N. Case Manager IHGService
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larry w wrote a review Nov 2021
Coventry, United Kingdom66 contributions56 helpful votes
pleasant room, great breakfast and very good manager[laura i think!] We had a small issue with our room but it was solved sensibly. This hotel could do with an upgrade but it has character and that is not usual in chain hotels
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Date of stay: October 2021
Value
Rooms
Service
Room Tip: not noisy at all even overlooking carpark
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Jglo0813 wrote a review Oct 2021
Greater London, United Kingdom83 contributions58 helpful votes
Good size rooms which have always been clean and tidy. Plenty of parking space’s in a well lit car park with cctv. Pleasant staff - Laura is super helpful and polite, great customer service. Lots of variety at breakfast with comfortable seating.
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Date of stay: October 2021Trip type: Travelled on business
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PRICE RANGE
US$62 - US$109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn ipswich-orwell hotel ipswich, ipswich holiday inn
LOCATION
United KingdomEnglandEast AngliaSuffolkIpswich
NUMBER OF ROOMS
60
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Frequently Asked Questions about Holiday Inn Ipswich - Orwell, an IHG hotel
Which popular attractions are close to Holiday Inn Ipswich - Orwell, an IHG hotel?
Nearby attractions include Avid Indoor Climbing (0.4 km).
What are some of the property amenities at Holiday Inn Ipswich - Orwell, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Holiday Inn Ipswich - Orwell, an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Ipswich - Orwell, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Ipswich - Orwell, an IHG hotel?
Conveniently located restaurants include Chiquito, The Raven, and Frankie & Benny's.
Are there opportunities to exercise at Holiday Inn Ipswich - Orwell, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Ipswich - Orwell, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Ipswich - Orwell, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Ipswich - Orwell, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Ipswich - Orwell, an IHG hotel?
The staff speaks multiple languages, including English, French, Portuguese, and Romanian.
Are there any historical sites close to Holiday Inn Ipswich - Orwell, an IHG hotel?
Many travellers enjoy visiting St Peter's by the Waterfront (4.8 km), Pykenham's Gatehouse (5.1 km), and Jean Ingelow House and Archway (5.3 km).