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Salthouse Harbour Hotel

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1 Neptune Quay, Ipswich IP4 1AX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$241
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Traveller (900)
Room & Suite (610)
Dining (114)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
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Updated 16/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 16/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 18 hotels in Ipswich
Location
Cleanliness
Service
Value
Travellers' Choice
This artfully designed boutique Hotel and Restaurant in Suffolk reflects luxury and dazzles in the waterfront of Ipswich's vibrant Harbour quayside at night. The Salthouse Harbour Hotel goes beyond what you expect and exudes its 4 star status in every curious corner, eccentric sofa and unstuffy cushion. The sea-salted brickwork exterior has been restored & rejuvenated into a ship shape contemporary warehouse of rich modern interiors and rooms adorned with vintage furniture, sculptures and eclectic art. Within its comfy chic decor, although the mood is friendly and relaxed, the staff are professionally attentive to your every need. The cuisine is exciting and the popularity of the Salthouse Eaterie fills this delightful waterfront restaurant as soon as the tables are laid.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
Baggage storage
Car park
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Concierge
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Desk
Housekeeping
Private balcony
Room service
Flatscreen TV
Complimentary toiletries
Hair dryer
Safe
Seating area
Telephone
Bottled water
Wake-up service / alarm clock
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Polish, Portuguese
2080Reviews7Q+A100Room tips
Traveller rating
  • 1,419
  • 462
  • 129
  • 49
  • 21
Time of year
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Popular mentions
Karen D wrote a review 21 Sep
The Royal Town of Sutton Coldfield, United Kingdom34 contributions10 helpful votes
What a great hotel to stay for a few days. We couldn’t fault anything. The staff were friendly and couldn’t do enough for you. The room was nice and the bed comfortable; I can’t sleep with a feather pillow but that wasn’t an issue as they soon gave me an alternative. The restaurant was great at breakfast and dinner. I had a health issue and therefore couldn’t tolerate a lot of food but the chef produced a special meal for me which was really nice. Thank you again for taking the time. I really appreciate it as it must be a nuisance. The hotel had a great ambience in the evening and nice and busy at times. The harbour was a lovely setting too and the town of Ipswich a short walk away. We wouldn’t hesitate returning.
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Date of stay: September 2021Trip type: Travelled as a couple
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Ac646 wrote a review 20 Sep
148 contributions72 helpful votes
I truly enjoyed my stay here. The hotel is in the most ideal location and if you’re lucky enough to get a room with a view of the marina you’ll love it even more. The room was lovely with gorgeous decor (love the mugs) and all the amenities you could want. Breakfast was superb. The staff went out of their way to give us a vegetarian alternative to a fry up and they did not bat an eyelid to our fussiness. I wish I had gotten our waiter’s name as he was so helpful and friendly. The food was delicious and well presented. All in all a fantastic stay. Considering that Ipswich does not have too much to offer, a stay in this hotel alone makes up for it.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Make sure you research the car park beforehand as it was difficult to find
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Travelnerd24 wrote a review 20 Sep
Colchester, United Kingdom118 contributions50 helpful votes
+1
We booked a over night stay and loved every minute. The check in was quick and easy. Staff were most helpful. The room was a great size, beautifully clean, looking out over the harbour. Copper Bath and walk in shower too, both with excellent water pressure and lots of hot water. The room was extremely quiet and comfortable. We are in the restaurant that night and food was excellent. The staff were so helpful especially when discussing allergies and the menu. They went above and beyond to make our evening enjoyable. Food was fresh, hot and really good quality. Cocktails were great too. Wonderful three course meal and great service. Breakfast was also very good and again service was excellent.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Car park is limited and first come basis
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Sodbury2 wrote a review 20 Sep
Chipping Sodbury, United Kingdom13 contributions10 helpful votes
The hotel in general is lovely, but the bathroom designer is crazy. A toilet, which is not much more than a foot above the floor, is unbelievable. How is someone expected to stand up again? Perhaps I'm too old to stay at this hotel! On the first night we were directed by a staff member to park our car in a particular spot. On the second night we were told that we couldn't park in that spot (other spaces were full) because it was for a blue badge holder. so we had to go to another car park "3 minutes away". It actually took about 20 minutes in the tortuous Ipswich one-way system. When we walked back to the hotel, another car (non-blue badge) was put into the space which we were denied.
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Date of stay: September 2021
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evansdi wrote a review 19 Sep
tonridge13 contributions
The staff at this hotel are so very attentive and helped make our few days away so much more pleasurable. The food in the restaurant both breakfast and dinner was delicious and good value for money. Our room overlooking the quay was perfect with a lovely Juliet balcony and due to weather being so lovely we had wonderful views. Shame that Ipswich itself does not offer much as a town but if want to just relax and enjoy a book and good food and drink then it’s perfect.
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Date of stay: September 2021Trip type: Travelled as a couple
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PRICE RANGE
US$141 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
salthouse harbour ipswich, hotel salthouse harbour
LOCATION
United KingdomEnglandEast AngliaSuffolkIpswich
NUMBER OF ROOMS
70
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Frequently Asked Questions about Salthouse Harbour Hotel
Which popular attractions are close to Salthouse Harbour Hotel?
Nearby attractions include Escape Ipswich (0.4 km), Ipswich Waterfront (0.06 km), and Briarbank Brewing Company (0.07 km).
What are some of the property amenities at Salthouse Harbour Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Salthouse Harbour Hotel?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Salthouse Harbour Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Salthouse Harbour Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Salthouse Harbour Hotel?
Conveniently located restaurants include Takayama, Mariners, and ChutneyZ Indian Bistro.
Are any cleaning services offered at Salthouse Harbour Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Salthouse Harbour Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Salthouse Harbour Hotel?
The staff speaks multiple languages, including English, Portuguese, and Polish.
Are there any historical sites close to Salthouse Harbour Hotel?
Many travellers enjoy visiting St Peter's by the Waterfront (0.5 km), Pykenham's Gatehouse (0.7 km), and Jean Ingelow House and Archway (0.9 km).