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Holiday Inn Ipswich, an IHG hotel

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London Road, Ipswich IP2 0UA England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Ipswich, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 18 hotels in Ipswich
Location
Cleanliness
Service
Value
Ideally situated just off the A12/A14 interchange, this Ipswich hotel is only 4 miles from Ipswich Town Centre and Ipswich Football Club. Close to all amenities and a perfect base for visiting East Anglia, including the Suffolk beaches at Felixstowe & Aldeburgh, Constable Country & Dedham. A relaxed, informal hotel, ideal for business close to Adastral Park, or pleasure, together with a welcoming atmosphere will ensure a pleasant stay. The hotel has 108 guest bedrooms, all with air-conditioning & wireless high speed internet access. All of our bedrooms are non smoking - we have 20 Executive rooms, a selection of Family guest rooms and inter-connecting rooms. Our guests can also make use of the ample free car parking on site. Guests can enjoy dining and relaxing in the restaurant with an extensive choice off the A la Carte Menu or one of our Chef's Specials, and a bar which offers a wide range of refreshments, lighter meals and snacks. Kids also Stay & Eat Free*. The Spirit Health and Fitness Club boasts a fully equipped gym, steam room, sauna, jacuzzi and Beauty Rituals beauty therapist. The hotel has 8 conference rooms and we can accommodate one to one interviews, or up to 120 delegates theatre style. We offer competitive 24hr rates and Day Delegate packages. *Terms & Conditions apply.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Parking
Paid wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Filipino, Latvian, Lithuanian and 3 more
784Reviews8Q+A100Room tips
Traveller rating
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Popular mentions
Hervinder S wrote a review 18 Oct
London, United Kingdom14 contributions22 helpful votes
This is my second review of this hotel, the first back in 2019 was excellent. I'm an IHG Spire Elite member and I've stayed at this hotel over 30 times pre covid and never had any issues. Unfortunately my recent two night stay was not a nice experience. The check was like checking into a boot camp, no friendly chat and the guy couldn't wait to get rid of you. I even had to ask for the bonus points for being an IHG member. Then i was given a room furthest away from reception when my profile clearly states closest to reception. I was so angry and when i came back to reception queued up and the guy moved me to a closer room. Not something i want to do when you're tired after a long drive. I went for a drink and heard a lady complaining about the food, when i had a look I didn't blame her, it looked terrible. Put me right off and i ordered a take away. Breakfast experience was not any better, there was a young chap who asked for my name and when i told me, he questioned me if i was really who i said i was. Then the food was terrible the pastries were stale and tough. I've uploaded a photo of beans that were on the hot plate for people to help themselves. I'm sure everyone will agree they don't look very appetising. Why serve them on a plate? Because I've stayed here many times it's so sad seeing the service deteriorate so much.
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Date of stay: October 2021Trip type: Travelled on business
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Claire R wrote a review 15 Oct
Worcester, United Kingdom13 contributions3 helpful votes
Booked the Holiday Inn for my daughter, baby grandson and myself sharing a room together. Check in service from the male receptionist to be fair was good and we received a complimentary sheet for our travel cot which was very good. Having got to the room the key card was not working which was very frustrating as we were tired and with a baby we just wanted to get in to the room and relax. We continued to have problems with the door lock during our stay and were told that this is a recurrent issue which must be very frustrating for staff and guests alike. Room was dated. Beds not overly comfortable. No fitted sheet on the bed so mattress was showing which was not great. Bathroom nice but extremely small and no bath. Gap under the door in the bedroom so noise could be heard by people in the corridor. Breakfast was a big disappointment. Stale chocolate croissants. Poor service from staff. Felt we were in a canteen not a 4* hotel!! It's been a few years since I stayed in a holiday inn in as I usually stay premier inn as a frequent business traveller but wanted to see what it was like. An experience never to be repeated! Avoid this hotel. It is not what I would expect for a 4*hotel and paying £100 for the room was a rip off.
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Date of stay: October 2021
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aekemp wrote a review 13 Oct
Devon, United Kingdom157 contributions51 helpful votes
Really a hotel to avoid. Booked on a bed, breakfast & evening meal basis and regretted every minute of it. The bed room is ensuite but the toilet/shower room is tiny. You have to straddle the toilet to close the door and only then can you access the shower, unbelievably poor design. Lots of noise in the corridors particularly as contractors depart their rooms at 6am and need to slam doors to engage the latch. The restaurant is more a cafeteria with no meal service in the evenings, you order at the bar off the main foyer or eat in the bar area. The inclusive menu is atrocious and very limited compared to the main menu. However when it comes to food quality, its poor. First night meal was cold (noticed others also complaining of same issue), second nights was warm. However, do bring a thick book, you’ll need it to while away the 50 plus min wait for food once ordered.
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Date of stay: October 2021Trip type: Travelled on business
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Sophie K wrote a review 4 Oct
4 contributions1 helpful vote
My mum had her wedding here and the staff were so friendly and accommodating. The wedding team and normal staff provided my mum with the perfect day and took all her needs into account. They transformed a room into such a beautiful layout. I stayed here for two nights and the room was quiet, clean and large. The hotel also has some lovely extra features like a pool, but I was too hungover to use unfortunately.
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Date of stay: September 2021
Rooms
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koffe wrote a review Sep 2021
Windsor, United Kingdom3 contributions1 helpful vote
The beds are so uncomfortable I hardly slept and was in pain when I woke up. There is no air conditioning in the room so was hot and humid from the shower as the fan in the bathroom didn’t work. The bathroom is tiny and you can’t close the door because there is zero place to stand. I’m of average build, so anyone bigger size perhaps book a disabled room otherwise you won’t be able to use the bathrooms here. The breakfast service was absolute chaos and the “spa” and pool are run by the council with screaming children having lessons, so not a relaxing environment to be in unless your a white middle class mum with a toddler. I stayed for 6 nights with this and the hot tub didn’t work for most of my visits. They also had one set of steps into the pool as the other was roped off out of action. Hotel guests were limited to one section or the pool regardless of if you wanted to do lanes swimming or relax - it’s not a very big pool, so got quite congested if more than 2 people where using it for swimming. I wouldn’t advise staying here in the slightest. Next time I’m going to stay at the premier inn which is cheaper and pay for a weeks membership at a nice gym or pool. I’d save money and feel much more relaxed.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Avoid booking this hotel
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PRICE RANGE
US$62 - US$108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn ipswich hotel ipswich, ipswich holiday inn
LOCATION
United KingdomEnglandEast AngliaSuffolkIpswich
NUMBER OF ROOMS
108
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Frequently Asked Questions about Holiday Inn Ipswich, an IHG hotel
Which popular attractions are close to Holiday Inn Ipswich, an IHG hotel?
Nearby attractions include Ipswich Escape Rooms (3.9 km), New Wolsey Theatre (3.2 km), and Ipswich Transport Museum (6.2 km).
What are some of the property amenities at Holiday Inn Ipswich, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Holiday Inn Ipswich, an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Ipswich, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Ipswich, an IHG hotel?
Conveniently located restaurants include Ocean Fish Platter, Takayama, and Mariners.
Are there opportunities to exercise at Holiday Inn Ipswich, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Ipswich, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Ipswich, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Ipswich, an IHG hotel?
The staff speaks multiple languages, including English, Portuguese, Polish, Romanian, Filipino, Lithuanian, and Latvian.
Are there any historical sites close to Holiday Inn Ipswich, an IHG hotel?
Many travellers enjoy visiting St Peter's by the Waterfront (3.4 km), Pykenham's Gatehouse (3.7 km), and Jean Ingelow House and Archway (3.3 km).
Is Holiday Inn Ipswich, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.