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Citrus Hotel Eastbourne By by Compass Hospitality

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Traveller (197)
Room & Suite (172)
Dining (27)
Overview
King Edwards Parade King Edwards Parade, Eastbourne BN21 4EB England See on map
AMENITIES
Free Wifi
Breakfast included
Beachfront
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
3 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (701)
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1 - 5 of 669 reviews
Reviewed 2 weeks ago

Lovely suite, nice lounge although appeared to have a very limited drinks range. I was in a room on my own, as was my 84 yr old mother and my cousin in another room. From 4pm onwards there was a man sitting on the chairs...More

1  Thank sylviar0308
Reviewed 2 weeks ago

We had a spacious double room overlooking the front and a good sized private bathroom with a bath! There was also a small area between these rooms where our dog was able to sleep. It was all very clean and tidy.

2  Thank Carolyn I
Reviewed 2 weeks ago

Ideal for what we wanted. Our one night stay was in a spacious room (with a double and a single bed) overlooking the sea. It was clean with, no nonsense, minimalist furnishings. Breakfast was included in our deal. It was buffet style ,hot and cold,...More

1  Thank trevorashley
Reviewed 2 weeks ago via mobile

Having read some of the poor reviews I really don’t know what some people expect for this price! My room was clean and comfortable and I could see the sea from the window. Location is excellent just across the road from the Wish Tower. I...More

Thank MarciaBrown
Reviewed 3 weeks ago via mobile

We stayed in a superior room - no breakfast included ! with a bath tub in the middle of the room ! A side cupboard had been installed but the carpet was just left lifted against it. The windows were so filthy it looked foggy...More

Thank 384donnaf
View more reviews
About
Description
A 50 bedroom designer limited service hotel on Eastbourne’s seafront, offering fantastic value for money, great sea views and exciting new horizons in interior design. The Citrus Hotel Eastbourne is ...More beautifully located for both holidaymakers and business travellers alike. Families love the spacious family rooms and family studios. The hotel offers you free Wi-Fi thought all of our bedrooms and public areas. As with all UK hotels, we are a non-smoking hotel. Bed and Breakfast and Room Only rates are available as well as rates for Group Bookings. By contacting the hotel directly, we can offer you the cheapest rates available on the market. Choose between a continental or our Citrus full English Buffet Breakfast. All of our bedrooms are en-suite, some with wet areas and each has a flat-screen TV. Tea and Coffee making facilities, direct dial telephone as well as our complimentary Wi-Fi service. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Beachfront
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Pool
Free Parking
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Style
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
50
Price range
US$59 - US$118 (Based on Average Rates for a Standard Room)
Also Known As
Big Sleep Hotel
Location
United Kingdom > England > East Sussex > Eastbourne
Hotel class
Hotel Style
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
50
Price range
US$59 - US$118 (Based on Average Rates for a Standard Room)
Also Known As
Big Sleep Hotel
Location
United Kingdom > England > East Sussex > Eastbourne
Photos
Traveller (197)
Room & Suite (172)
Dining (27)
Pool & Beach (9)
Family and Play Areas (3)
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Questions & Answers
Ask a question
kat435504
Hi, I booked an accessible room in June in the hope that the lift to the entrance would be fixed and that as a wheel chair user I could access my room. I have stayed in the Big Sleep in Cheltenham which has excellent facilities for wheelchair users and assumed this would be the case here. Unfortunately the lift has not been fixed and there seems be no intention of doing so. This has been the situation for over a year. I'd just like to bring to your attention the Disability Discrimination Act 2005 part 3 which clearly states that for all public buildings reasonable adjustments have to be made in relation to physical features of their premises to overcome any physical barriers. This hotel has been open since 2008, initially with a functioning lift, but for some reason this has not been prioritised for repair. I know your Vice President Nick is on holiday until 30th October but perhaps he might like to explain when he returns why he feels it's ok to contravene this Act and thereby prevent disabled holiday makers from accessing his Hotel? Kind regards, Katy
22 October 2017|
AnswerShow all 2 answers
Response from Lkbaker11 | Reviewed this property |
I just like to add that I’ve been using this hotel for nearly 2 years and the lift up to reception has never been in use. Every time we ask they say they are still waiting for a part. Just returned from this hotel again and... More
0
Votes
soppydate73
26 July 2017|
AnswerShow all 2 answers
Response from BSHE1 | Property representative |
Hi, We do not have smoking rooms in the hotel. If you have any further questions please feel free to ask. Kind Regards.
0
Votes
Room Tips
"Book early and go for a suite."
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"pay more for a larger room to be further back from the windows, or request to be non-seafront facing to be..."
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"ask for a parking voucher to get parking outside on the front for £1 per day."
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"Choose a different hotel"
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