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The Phoenicia Malta

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Traveller (1023)
Room & Suite (247)
Pool & Beach (111)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
The Phoenicia, just re-opened after an extensive renovation programme, is one of the leading luxury hotels in Malta. Located at the City Gates of Valletta, Malta’s capital city and UNESCO heritage city, The Phoenicia is perfectly placed for discovering the historic walled city, feasting on Caravaggio’s paintings and exploring the magnificent harbours. The hotel also boast magnificent 7 acre landscaped gardens. The island's central bus terminus is just meters away giving the possibility to explore the whole island by bus. A stay at The Phoenicia is an unforgettable experience. Our charming staff will ensure your every whim is catered for.
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Property amenities
Free parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Airport transportation
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Marina View
HOTEL CLASS
Hotel links
Visit hotel website
Special Price:City Break in Valletta

Location

Full view
97Great for walkers
Grade: 97 out of 100
75Restaurantswithin 0.5 km
39Attractionswithin 0.5 km
2,646Reviews
1,183Photos
62Q+A
100Room tips
Traveller rating
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  • 191
  • 60
  • 23
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Popular mentions
We jumped off the bus almost outside the hotel and within seconds very heavy rain started. The paving stones around The Triton Fountain were noticeably very slippery so we thought we'd take refuge in The Phoenicia until the weather picked up. We are glad we visited, The Palm
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We really enjoyed staying here. The position is perfect, just outside the city gates so a short stroll to more or less everywhere. Our room was perfect for us and all the public areas were comfortable and easy on the eye. What was exceptional though was the staff, everyone was
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+1
Situated close to the centre of Valletta the hotel offers a great front of house team, the room is comfortable and well fitted out, nice bed, tea and coffee with a mini bar I would highly recommended this hotel.
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Malta is a very safe place to go. Easy to know by foot - incredible arqueological sites and very well organized for historical visits. The hotel is renewed and the employeers very kind and helpful.My room had a small balcony- very charmed.
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I would never normally complain but I felt moved to do so after afternoon tea at the Phoenicia, I actually complained to the Duty Manager while there and was promised an email, over a month later I still have heard nothing and so if that is an indication of how seriously they
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Response from NikolaGreifeld, Guest Relations Manager at The Phoenicia Malta
Responded 1 week ago
Dear wandering2019, Please accept my sincerest apologies for your below standard Afternoon Tea experience. Admittedly I am a little lost for words, as our Afternoon Tea is extremely popular and usually gets fantastic reviews. Following internal investigations and speaking to the Manager on Duty that day, I would like to make it up to you and turn your negative experience into a memorable positive one. Please be so kind as to contact me directly at the hotel at your convenience, as I would like to have the opportunity to speak to you personally. Once again my sincere apologies and I am very much hoping to hear from you soon. Kindest regards, Nikola Greifeld, Guest Relations Manager
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Zimmeraussicht auf den Hafen...
Sitting Room
Photo provided by managementThe Phoenicia Malta
Guest room
Shot just outside hotel
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12345650
Dear RobertD96, The Phoenicia operates a strict no-smoking policy, but we cannot stop anyone from smoking on their balcony. While we have never had this kind of problem before, we unfortunately cannot guarantee that your neighbour will be a non-smoker. Hope this explains the situation. Regards, Nikola Greifeld, Guest Relations Manager
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My wife and I have booked a week at Phoenicia in July 2019. Will the spa and indoor pool be finished ?
Following the extensive restoration and refurbishment programme of The Phoenicia, the only part unfortunately not yet operational is our new Health Club & Spa. While the actual construction of the annex building is complete, the internal fitting out will be ongoing until sometime next year. This part of the project was delayed considerably, due to important historical finds during the excavations close to the Valletta bastions and we do not have a definite opening date as yet. Please be informed that in July our Bastion Pool Deck with infinity pool will be open for the enjoyment of our guest during daylight hours. We also have an agreement with a local gym in Valletta and provide our guests with complimentary daily memberships.
1 vote
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Following the extensive restoration and refurbishment programme of The Phoenicia, the only part unfortunately not yet operational is our new Health Club & Spa. While the actual construction of the annex building is complete, the internal fitting out will be ongoing until sometime next year. This part of the project was delayed considerably, due to important historical finds during the excavations close to the Valletta bastions and we do not have a definite opening date as yet. We do have an agreement with a local gym in Valletta and provide our guests with complimentary daily memberships and can also organise in-room massages upon request.
0 votes
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I will be staying at the hotel for 5 days and was wondering if there were laundry services?
We do offer Laundry Service from Monday to Saturday, with items being handed in by 9am, they will be returned by 5pm the same day. We also offer an express service at a surcharge, where items will be returned to your room by about 1pm.
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12345613
"Ask for balcony with water view!"
"Ask for a room overlooking the harbour. The view is magic"
"see earlier but ask for bay view and large room"
"The third floor has a great view to the old city"
"All rooms are nice - I would recommend to book a room that has a city view and or is overlooking the harbor."
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12345620
PRICE RANGE
US$165 - US$427 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenicia hotel vallettaphoenicia hotel maltahotel phoenicia malta
LOCATION
MaltaIsland of MaltaValletta
NUMBER OF ROOMS
136
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