The Sebel Swan Valley the Vines
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The Sebel Swan Valley the Vines

79 Hermitage Dr, The Vines, Swan Valley, Western Australia 6069 Australia
Traveller (89)
Room & Suite (24)
Breakfast
Dining (4)

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About

4.0
#1 of 1 apartment in The Vines
4.2 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.9 of 5 bubbles
Value
The Sebel Swan Valley the vines is an all apartment Hotel located adjacent to Novotel Vines Resort and overlooking the championship golf course. The rooms range from studios to 2-bedroom apartments and all are fully self contained. Located in the stunning Swan Valley famous as a wine region and with a reputation for great food and local produce. With many of Perth's top restaurants located in the Swan Valley this is the perfect getaway destination. A short 20 minute drive from the airport and only 30 minutes from Perth City it is a great base for exploring. The championship golf course is perfect for a golf getaway too. The facilities at the Novotel are available for use by the guests of the Sebel when operating.
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Property amenities
Free parking
Internet
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Golf course
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Hot bath
Outdoor pool
Restaurant
Breakfast in the room
Tennis court offsite
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Non-smoking hotel
Picnic area
24-hour check-in
24-hour front desk
Dry cleaning
Self-serve laundry
Room features
Air conditioning
Desk
Safe
Iron
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, Italian

Location

79 Hermitage Dr, The Vines, Swan Valley, Western Australia 6069 Australia
219Reviews12Q+A41Room tips

Reviews
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Detailed Reviews
Real Talk wrote a review Jul 2020
Perth, Australia
4.0 of 5 bubbles
We stayed here for 2 nights and it is definitely value for money, the 2 nights only cost us $350 all up.

When you arrive there you need to check in at the Novotel Resort which is fine it’s only a 5 minute drive from your apartments. It didn’t get off to the best start at reception, while the girl was kind and had great customer service she did inform us that there was people staying in the facilities that was in a 14 day quarantine.

Which as you can imagine scared us a bit. We weren’t informed by Sebel about this so approaching anything was with great caution which is not really how you want to spend your time.
However I must stress this isn’t Novotels fault or anyone in away but COVID however again Sebel should inform people looking at staying there Either in a email once booked etc or via phone.

Because of this we didn’t get to use many of the facilities.
The place doesn’t look much from the outside but I must say on the inside is very nice and modern. You get your own little kitchen. Separate toilet and nice big shower.

The bed is comfy and so is the sofa etc must warn you if you want to bing Netflix or Stan they don’t have this available on the tv, you just get basic channels and a DVD player? Very dated and would be worth an upgrade.

Maybe this has something to do with the fact they charge you for wifi I think it’s $10 but we didn’t bother and just used our phones.

Overall we enjoyed the apartment itself because the decor is nice and so is the furniture plus the balcony is huge and you can sit and watch the kangaroos which chill on the golf course. Very private and relaxing. Would recommend.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kyla-Marie M wrote a review Jul 2021
3.0 of 5 bubbles
My partner and I chose the sebal for my birthday weekend. Check in was pleasant but I did mention it was my birthday however nothing upon arrival to make it special to say happy birthday. The view was nice and bed was comfortable, really enjoyed seeing some Roos. However, bundles of hair in the bathroom upon arrival was disgusting! I asked for new towels but the lady at reception said it was extra .. okay ? And dishes were not cleaned properly- it took us forever to find the number for reception until the last day... should of been mentioned on the phone or somewhere where it’s visible to guests. When checking out I did mention it but no compensation. Breakfast at the Novotel is TERRIBLE! $64 for two people for limited options best go out into swan valley to cafes much nicer, cheaper and fresh! Overall it was nice but wouldn’t stay again for the price I paid.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melanie Johnson, Other at The Sebel Swan Valley the Vines
Responded 25 Jul 2021
Dear Kylamariem2014 Thank you for taking the time to review your stay at The Sebel Swan Valley, The Vines. We appreciate all feedback, and your review has been shared with the team at the property so that any issues raised can be addressed. I apologise on behalf of the property for the cleaning issues you have mentioned. I hope you enjoyed your birthday weekend and may consider staying with us on another occasion. Kind regards Melanie
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PriscillaF wrote a review Oct 2020
Perth, Australia
+1
5.0 of 5 bubbles
I stayed at this hotel with a few mates for a girls weekender. The rooms were lovely and included a full sized fridge, washing machine and dryer, oven, cooktop and even a fireplace. The beds were super comfy with quality linen. I’m a light sleeper and had an excellent quality sleep! The staff were quick to help with any queries we had. The only downside was no lift to the second floor for those with a heavy suitcase! You can sit on your balcony and watch the kangaroos! Just fabulous!
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tracy f wrote a review Jan 2022
Perth, Western Australia, Australia
4.0 of 5 bubbles
We stayed 3 nights in a two bed apartment. On arrival our address stated 79 hermitage rd , we arrived to find no reception spent 30 mins on side of the road trying to call resort with no reply’s . We decided to drive into the Novetel reception to ask where we would check in . Only to be told here this is the check in for the Sebel. No signs and the wrong address given . Apartment was fabulous but full of spiders dust and cobwebs ( see pics ) . Then we were told to strip our beds on departure (see pic) At just over $400 dollars a night and not serviced I think expecting your guests to strip the beds is very rude . Lovely resort but terrible house keeping .
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melanie Johnson, Other at The Sebel Swan Valley the Vines
Responded 10 Jan 2022
Dear TracyS333, Thank you so much for your review; it has identified an issue which we were not aware of, and action has been taken to follow up the comments that you saw in the compendium regarding stripping the room on departure. Our team is just about to release a new online compendium which will be accessed via a QR code allowing timely changes whilst also reducing printing and waste costs associated with these types of documents. It looks as though our team has picked up on this detail in the new version and it should be released to the property within the next 7-10 days. I have followed up with our Reservations Team regarding the street address for your check in and have been advised that a confirmation letter was sent to your email advising of the check in procedure at The Novotel Vines, however I understand that sometimes this type of information can be overlooked and apologise for the inconvenience that was caused. The Vines team continues to work with our pest control company to eradicate the issues in the area associate with spiders and have also been notified of your comments regarding dust. I would like to thank you again for your review and assure you that we will continue to work with all our teams during these challenging times to provide the best product we can, and hope to be able to welcome you to the resort on another occasion. Warm regards Resort Services
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Don W0862 wrote a review Jan 2020
2.0 of 5 bubbles
An ACCOR Platinum 5 member who stayed at The Sebel Swan Valley The Vines from 29/11/19 to 03/12/19 but checked out early on 02/12/19
I and my partner had a bad encounter with an arrogant, ignorant and lazy Duty Manager at the check-out reception. He kept arguing with me about the ACCOR Eftpos card that I had produced to pay for my meals. He claims that he's not aware neither had seen such card and didn't bother to check it out before rudely moving off leaving us puzzled.
It was then a polite lady receptionist who came over and took my ACCOR Eftpos card and said that she would check. After going into the computer, she found out that it was exactly what I had claimed earlier about the card. I finally made payment with the card. The Duty Manager made no attempt to seek redress.
I must admit that my overall stay here would have been enjoyable if not for this rude Duty Manager during my check-out.
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Date of stay: November 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Room had a great view to the golf course and nature.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Technical_Services, Technical Services at The Sebel Swan Valley the Vines
Responded 15 Jan 2020
Dear DonW853, Thank you for taking the time to post your review after your stay at The Sebel Swan Valley, The Vines. We value our guests feedback and are extremely disappointed to read of the lack of service provided by the staff at the Novotel. We have escalated this to the General Manager and working very closely with the team to ensure this doesn’t reoccur. Again we apologise for the disappointment caused. Kind regards Technical Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aaron O wrote a review 13 Jul
Singapore, Singapore
+1
5.0 of 5 bubbles
Booked a 2 bedroom apartment for my family and we had an enjoyable stay. The apartment is clean and well maintained. The living and dining room is spacious and the bedrooms are equipped with comfortable beds. The kitchen is well equipped and we were able to prepare some simple meals.

The sofa bed is too soft and doesn't have sufficient support. I informed the house keeping who promptly laid a mattress topper on it although it is still a bit soft. Would suggest the management or owner to replace it or prepare rollaway beds instead.

From the backyard, you can see wildlife like kangaroo, ducks and parrots. It would be good if there is a kids club in Novotel resort to keep the kids entertained. It's walking distance from Sebel to Novotel via the tennis courts but takes about 5 mins to drive. Overall, I would recommend the Sebel Swan Valley if you are travelling around Swan Valley area.
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Date of stay: July 2024Trip type: Travelled with family
Room Tip: Check in at Novotel Swan Valley before driving to The Sebel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MariazBoys wrote a review Jun 2022
Kinglake, Australia
1.0 of 5 bubbles
Booked through the Accor program. Upon arrival we tried to check in and walked around for 30 minutes trying to find reception. Tried calling the number which just rang out on several occasions. Ended up at the Novotel across the golf course to be told that’s where check in was. Signage yo reception was incorrect. Room was not very clean, bed uncomfortable and pillows were flat. There were no extra pillows or blankets in the room. Not everyone wants the a/c on at night. The car park is too small, more rooms than car parks. If you arrive later in the evening you will have to park on the main road in the dark. Lighting to the main entry is virtually non existent, we had yo use our phone torches to see where we were going.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melanie Johnson, Other at The Sebel Swan Valley the Vines
Responded 3 Aug 2022
Hi MariazBoys, Thank you for your email and I apologise for the inconvenience. I can imagine your frustration trying to check in. Our standard procedure is to send through an email to explain exactly how to check in and to find your room so I apologise once again if this was overlooked. We acknowledge your concerns of the cleanliness and the pillows in the room. We have contacted the property to ensure that each of our apartments have the correct number of supplies. Thank you for your feedback regarding the carpark. We are more than happy to assess the lighting to see if we can make this brighter. We appreciate your review and we hope to be able to welcome you to another one of our properties soon. Warm Regards Resort Services
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Annika wrote a review Mar 2024
Stockholm, Sweden
3.0 of 5 bubbles
Stayed here as a couple for 3 nights. We had a difficult time to find the check in arrangement at the Novotel Hotel. Checked in on March 3 by a guy in the 20s. He didn´t give information about anything at all. Not about restaurands pools etc. Had to ask for a map to the wineries and find out everything by ourselves.
Room good, except the thin door do the connecting room where we could hear everything the neighbours did. Not nice.
Pool area at Novotel hotel a disappointment. Like a public pool with not enough sun loungers and a lot of screaming kids. Not a place to be before 8 pm. They have a warm jacuzzi in the pool as well. Occupied before late in the evening.
We loved the kangaroos in the garden and enjoyed our time at the different wineries in Swan Valley. Best service and wine tasting given at Sandalford Estate. Absolutely magnificent winery!!!
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Date of stay: February 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Don´t pick a room with connecting room due to the responsive thin doors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melanie Johnson, Other at The Sebel Swan Valley the Vines
Responded 25 Mar 2024
Thank you so much for taking the time to make your review. We really appreciate your time and we have taken on board your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kent A wrote a review Mar 2024
Stockholm, Sweden
+1
3.0 of 5 bubbles
We slept 3 nights in this place when we were going to explore the Swan Valley and its vineyards.

Prons
Nice rooms. With a sitting corner and dining table.
Good cleaning.
Located within approx. 20 minutes from various wineries.
Own terrace with table and chairs.
Barbecue area with grill.
Quiet air conditioning.
Pool open 10:00 Pm
Hot pool.

Cons
Responsive, clearly heard the neighbors when they were talking. Avoid connected rooms.
The pool area. Felt like a public bathing area.
No toilets at the pool.
Lots of children in the pool.
No dedicated parking space. When we arrived on 3/3 (Saturday) the parking lot was full.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Avoid connected rooms. Check-in is at the Novotel Swan Valley Vines Resort.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melanie Johnson, Other at The Sebel Swan Valley the Vines
Responded 25 Mar 2024
We really appreciate your feedback and I have noted your cons to pass on to our team. Thank you so much and glad you enjoyed Swan Valley.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jessica F wrote a review Jan 2021
Perth, Australia
4.0 of 5 bubbles
Stayed here for 2 nights for my fiancé birthday and had a great time.

Really clean, modern and spacious. Great location for swan valley activities.

Downside - no bath in our room, no bin in toilet and no signage on how to get from Sebel to pool/mini golf at Vines.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melanie Johnson, Other at The Sebel Swan Valley the Vines
Responded 11 Jan 2021
Good Morning JessicafS6866ZV Thankyou for your recommendation and feedback regarding the room at The Sebel Swan Valley The Vines. Warm regards Accor Vacation Club
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Burnout79 asked a question Apr 2023
Singapore, Singapore8 contributions4 helpful votes
Does the one bedroom apartment come in 2 single bed configurations?
Barbara H asked a question Aug 2022
Melbourne, Australia153 contributions76 helpful votes
When staying at Sebel swan valley is the wi fi provided for free or do you have to pay etc or use own data
Hello Barbara Wi Fi Available - Le Club & Accor Plus Members can enjoy unlimited free wifi (Applicable for Silver, Gold & Platinum Members Only). For non members, internet is available at $10 per day.
Thanks for your question. You will find that most of the Swan Valley tour operators will pick up at accommodation buildings. Google "Swan Valley Wine Tours" and you will find an variety of options.
Answer from LindaG144Syd
Sydney, Australia88 contributions78 helpful votes
there isn't car rental that close by but the airport is so close I'm sure the hotel could arrange to get a rental car for you if you don't take one from the airport yourself
Answer from LindaG144Syd
Sydney, Australia88 contributions78 helpful votes
we had a ground floor 1 bedroom apartment facing the golf course. we had regular visits from ducks wandering in and some friendly magpies came for a feed too. the kangaroos were there most mornings and some afternoons, often right up to our verandah. the apartments are spacious and well appointed. we had a full kitchen and good sized fridge with all cooking facilities and a dishwasher and full laundry. you use the pool at next door Novotel and its a great area and good for kids. the location is brilliant to follow the food and wine trail. we had a peek at one of the 2 bedrooms and was also very well appointed and spacious. just know there is no lift and u must walk up the stairs with luggage.
Aaron O wrote a tip 13 Jul
Singapore, Singapore620 contributions77 helpful votes
5.0 of 5 bubbles
"Check in at Novotel Swan Valley before driving to The Sebel"
Read full review
Shakilah I wrote a tip Jun 2024
1 contribution
2.0 of 5 bubbles
"Sent reminder emails to the hotel to remind them that you need the sofa bed to be set up"
Read full review
Kent A wrote a tip Mar 2024
Stockholm, Sweden203 contributions16 helpful votes
3.0 of 5 bubbles
"Avoid connected rooms. Check-in is at the Novotel Swan Valley Vines Resort."
Read full review
Annika wrote a tip Mar 2024
Stockholm, Sweden173 contributions104 helpful votes
3.0 of 5 bubbles
"Don´t pick a room with connecting room due to the responsive thin doors"
Read full review
Don W0862 wrote a tip Jan 2020
1 contribution
2.0 of 5 bubbles
"Room had a great view to the golf course and nature."
Read full review
Not the right property for you?
There are more places to choose from in the The Vines area.
PRICE RANGE
$240 - $357 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Mercure The Vines, Accor Vacation Club Apartments
LOCATION
AustraliaWestern AustraliaGreater PerthSwan ValleyThe Vines
NUMBER OF ROOMS
32
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE SEBEL SWAN VALLEY THE VINES - Apartment Reviews & Price Comparison (Australia) - Tripadvisor

Frequently Asked Questions about The Sebel Swan Valley the Vines
Which popular attractions are close to The Sebel Swan Valley the Vines?
Nearby attractions include The House of Honey (5.9 km), Bells Rapids Park (3.8 km), and Oasis Supa Golf and Adventure Putt Miniature Golf (5.0 km).
What are some of the property amenities at The Sebel Swan Valley the Vines?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Sebel Swan Valley the Vines?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Sebel Swan Valley the Vines?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at The Sebel Swan Valley the Vines?
Yes, free parking is available to guests.
What are some restaurants close to The Sebel Swan Valley the Vines?
Conveniently located restaurants include Sittella Winery and Cafe Restaurant, Amarettos Restaurant, and Black Swan Winery and Restaurant.
Are there opportunities to exercise at The Sebel Swan Valley the Vines?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Sebel Swan Valley the Vines?
Yes, dry cleaning and self serve laundry are offered to guests.
Does The Sebel Swan Valley the Vines offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at The Sebel Swan Valley the Vines?
The staff speaks multiple languages, including English and Italian.
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