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Traveller (671)
360
Panoramas (17)
Dining (136)
Overview
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,334)
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928 results
Traveller rating
617
242
44
11
14
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Time of year
LanguageEnglish
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617
242
44
11
14
Show reviews that mention
All reviews harbour view market square lovely hotel old market star hotel rooms are spacious breakfast is served lovely room excellent location yogurt hotel bar breakfast room an upgrade mini bar ferry terminal downtown helsinki porridge
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1 - 5 of 928 reviews
Reviewed 3 days ago

Our group of 17 stayed at Hotel Haven. Many thanks to Petra Patynen who was very helpful with my room and restaurant reservation and accommodated my request for an early check in after arriving in Helsinki from the 12 hours flight. Location is great, facing...More

Date of stay: December 2018
Thank ctsim
Reviewed 1 week ago

The staff is extraordinarily serviceminded. Nothing is too much. Facilities are also fine, and for me this is the no 1 hotel in Helsinki - and I have tried most of them. Breakfast is absolutely delicious. A true 5 star experience.

Date of stay: January 2019
Thank Jens R
Reviewed 3 weeks ago via mobile

I stayed at this hotel for 2 nights between travelling in Sweden and Estonia. Having arrived early, the original room wasn't yet ready but there was an offer for an upgrade at 20 euros a night and I jumped on the chance. Staff is incredibly...More

Date of stay: December 2018
1  Thank Hopstick
Reviewed 3 weeks ago

Very friendly staff for a very basic hotel. I booked a suite for my family for one night and the room stank of sewage. Staff acknowledged it and assured my it would be sorted out for the next guests but no offer of compensation for...More

Date of stay: December 2018
Thank benedictfloyd
Response from KampCollectionHotels, Johtaja at Hotel HavenResponded 3 weeks ago

Dear benedictfoyd, Thank you for choosing Hotel Haven as your residence while visiting Helsinki. Also, we appreciate you taking the time to share your experience about your stay. I am delighted to read that you found our team to be very friendly. We truly have...More

Reviewed 4 weeks ago via mobile

This hotel is in the heart of town. Very close to the sea, central shopping areas and other tourist attractions. Supurb customer service. Staff were very helpful to assist us as our luggage had been lost by the airline. Modern rooms and bathroom, and relatively...More

Date of stay: December 2018
Thank YavarK
Response from KampCollectionHotels, Johtaja at Hotel HavenResponded 3 weeks ago

Dear YavarK, Thank you for staying with us and sharing your amazing feedback here at Tripadvisor. We are thrilled that you enjoyed your stay with us and also happy that you got your lost luggage delivered back to you. We loved to have you here...More

View more reviews
About
Description
Hotel Haven, Finland’s first member of the Small Luxury Hotels of the World chain, is designed to provide homely warmth, exclusive comfort and high-quality services for the discerning guest. The More hotel with 77 individual and well-appointed rooms and premium restaurant and conference services is conveniently situated in the attractive setting of Helsinki’s Market Square.In the elegant yet cosy foyer, guests can relax by the fireplace and browse leisurely through the daily papers. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
137
Price range
US$194 - US$339 (Based on Average Rates for a Standard Room)
Also Known As
Haven Hotel Helsinki
Location
Finland > Uusimaa > Helsinki
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
137
Price range
US$194 - US$339 (Based on Average Rates for a Standard Room)
Also Known As
Haven Hotel Helsinki
Location
Finland > Uusimaa > Helsinki
Photos
Traveller (671)
Room & Suite (511)
Dining (136)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Lois H
8 April 2018|
AnswerShow all 11 answers
Response from EdwardCuvee | Reviewed this property |
ask the hotel to call their chauffeur.
0
Votes
hawaiivickim
14 January 2018|
AnswerShow all 10 answers
Response from cassidypatrick007 | Reviewed this property |
I don’t believe so single matters beds
0
Votes
Serra1907
28 February 2017|
AnswerShow all 4 answers
Response from KampCollectionHotels | Property representative |
Dear Serra1907, It is good to hear from you. Hotel Haven has an underground parking facility for 16 cars. There is a direct lift connection to the hotel. Entry and exit are from Eteläranta 14. I f you have any queries... More
1
Vote
Google Translation
Room Tips
"Request a room facing the waterfront."
ctsim
3 days ago
Read review
"A bay view would be nice"
Haitham_1970
7 Dec 2018
Read review
"On the harbor side, book a room from 5 - 8 floors"
CruiseEditor
1 Dec 2018
Read review
"8th floor was quiet and with distant views of the port area"
CarolynJ1123
26 Nov 2018
Read review
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