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3.5
#42 of 75 hotels in Thessaloniki
Location
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Value
The largest city hotel in Northern Greece, with 407 rooms and suites. In the historic and vibrant city of Thessaloniki, Capsis Hotel Thessaloniki offers upgraded and sophisticated services to both corporate and leisure travelers. Conveniently located in the city center and within easy walking distance from all the main attractions and points of interest of Thessaloniki, it is the ideal accommodation choice. The hotel features fully renovated and ergonomically decorated rooms, state of the art conference facilities, restaurants, gym and hammam bath and an outdoor swimming pool in the Roof Garden. With an experience of over 50 years in the lodging industry upscaled services are served that generate an ambiance of warmth and intimacy, the cores of the Capsis brand.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Russian, German and 3 more
Location
18 Monastiriou Street, Thessaloniki 54629 Greece
Name/address in local language
Capsis Hotel Thessaloniki
166 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nice room , we took the family rooms its in the corner or the floor 1.5 km from city center. The pool is nice . Parking is extra charge also you pay extra 3 euro for 2nd room Breakfast not bad during Corona time
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zoi Anagnostaki, Διαχείριση εσόδων at Capsis Hotel Thessaloniki
Responded 15 Sept 2021
Dear Sir/Madam, We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are looking to forward to welcoming you again! The Hotel Management
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The hotel is well located and offers various facilities but is not the four star it claims to be. We wee in room 628 and had virtually no wifi connectivity. Despite repeated requests over four day it did not improve,. The rooms are dated and would probably qualify as three star quality. The restaurant staff was brusque at times and had to be reminded to refill the buffet dishes. In summary, the basic touch that separates a good hotel from an average one was missing.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Our room (628) had practically no wifi over four days and despite our repeated requests, remained...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zoi Anagnostaki, Διαχείριση εσόδων at Capsis Hotel Thessaloniki
Responded 28 Nov 2023
Thank you for the review of our hotel! We appreciate your comments on the wifi connection, the rooms & breakfast. Your feedback will help our improvement!
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We had a lovely week-long stay at the capsis hotel. It is located about 15-20 mins walk from the main sights but is right beside the train station and bus station. The wifi worked! The room was clean and well maintained whit air con and a comfortable bed. The roof top pool is heaven. My only complaint is it isn't open long enough! The breakfast was outstanding. Every possible taste is catered for in food. Only downside was there wasn't a dairy free option for coffee but in Thessaloniki there are coffee shops everywhere so I just picked one up when we went out. Overall for what we paid we got more than expected and would definitely choose this hotel again.
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Review collected in partnership with Jet2holidays
Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Unfortunately I can't give 0. reservation was done on booking, for 3 adults and 2 kids with breakfast included for 4 nights 600€ To reception said wasn't booked breakfast. They even didn't check if it's mistake or not. Rooms are very small and without balcony. I booked room with double beds, and they just put 2 single beds. Very disappointed, for this money I am sure we could find something much better.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in a junior suite with two double beds. The room was very clean. There is also parking for the car with extra charge 8 euro per day. Breakfast is satisfying with variety of products. The location is good since it is near the centre of the city.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is not 4 stars ,maybe 2 stars ... The Buffett breakfast so chip, If you need more shower towel you need to pay 2 euro per one , The wii fii is very slow and problematic Under the hotel working and renovating the pass way with a lot of nosing all the day. Very all hotel with uncomfortable experience .its a very bad old hotel with a bad service , Ill never come back to this hotel and my friends and my family also will not come .
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zoi Anagnostaki, Διαχείριση εσόδων at Capsis Hotel Thessaloniki
Responded 28 Nov 2023
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
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It’s a very functional, well located central large hotel, clean enough and secure.
The rooms were clean, but basic, with very little decor (bizarrely a picture on the wall from Ironbridge UK). The air con in the rooms was underpowered. Rooms were quiet.
Some basics needed to lift it to a 4 star (5 is out of reach) like attention to minor details - the air con remote control was very clearly broken in arrival - needed replacement, the rooms safes (x2) were both locked on arrival, and we had a number of trips to reception for replacement keys as the doors were temperamental. Lighting throughout the hotel corridors was very obviously of the energy saving variety, but done in an unimaginative prison-block style. Gym access was via escort from reception; the gym was small, extremely stuffy and hot and with woefully underpowered ventilation / air con.
Top floor pool was small but pleasant, but they need to reconsider the shade options.
Food and drink ok.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zoi Anagnostaki, Διαχείριση εσόδων at Capsis Hotel Thessaloniki
Responded 28 Nov 2023
Thank you for taking the time to share your feedback. We appreciate your comments and your rating. We are glad that you enjoyed your stay and hope to see you again very soon!
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I am a university professor, was recently invited to an academic event in Thessaloniki, and was offered accommodation at Capsis Hotel. Great facilities, excellent location, awesome and very rich breakfast menu. Staff very professional and helpful, in particular Athina and Marsa at the front desk were amazing and went out of their way to help me with a number of questions I had about the city.
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Date of stay: July 2023
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zoi Anagnostaki, Διαχείριση εσόδων at Capsis Hotel Thessaloniki
Responded 28 Nov 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon!
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We gathered our LGBT wedding celebration in Capsis Hotels Thessaloniki and it so amazing! We are very happy that we choice them. From planning, the SALES manager Ms. Anatoli /Events Manager Sir Georgios that assist our needs. With regards to the menu that they offer and did with our bugdet. They are very approaching and helpful! To the F&B manager, Ms. Ioanna are very hands on and accomodating! The event was happened on their The Alexander VIP lounge,because we had just small number of visitors. The lounge are simply elegant! The table set up was neat and they got our color motif. The staff are accomodating as well, especially Ate Juvy, our fellow filipinos. The food are all delicious and We are personally love the food that they offer and they allow us as well to make our food preference because we are Filipinos. And we surprisingly with the portion are worth and huge. We appeciately love the efforts and the service of all staff and the chef. Over all, it was amazing and excellently beautiful experience and the service are superb! Me and my partner, our family and friends really enjoye and had an memorable experience in Capsis Hotels Thessaloniki. We highly recommend them and looking forward to our next event of our life. And we wish you more success. Thank you very much.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In June, we hosted a scientific workshop at Capsis hotel for over 200 participants. It was overall a very good experience. The staff at Capsis were very helpful and accommodating prior to and during the workshop, particularly Mr Fyrgadas, Events Coordinator and our main contact person, who made sure it was a very pleasant experience working with Capsis. Mr Fyrgadas was always quick to respond to emails and calls, and he was available whenever we needed him during the workshop. The workshop attendees have indicated that they overall had a good time at the workshop. They did mention that the Wifi connection and the microphones in Theodora Hall could have been better. They also mentioned that the queue to lunch and dinner was too long, and that no wine was offered at the social dinner. But overall, they seemed happy with the meeting venue and accommodation. Thank you Capsis for helping us arrange this workshop on a short notice - we will definitely recommend you to others :)
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Date of stay: June 2024
Value
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Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Capsis Hotel Management
, Revenue Management at Capsis Hotel Thessaloniki
Responded 1 week ago
Dear Emma B, Thank you for choosing us for hosting your scientific workshop. We are delighted to hear that you had a positive experience overall. We greatly appreciate your kind words regarding Mr. Fyrgadas, our Events Coordinator. We are pleased to know that the workshop attendees enjoyed the venue and accommodation. We hope to welcome you back soon!
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hello! the breakfast is served from 07:00 to 10:30 am. The airport is 17kms away and it takes roughly 20-25 minutes to get there. For any further information, please do not hesitate to contact the reservations@capsishotel.gr/
Hello!
The hotel is centrally located, 10 walking from the historic center of Ladadika.
Regarding the water heater, there is on every room of the hotel.
For any further information, please contact the reservations@capsishotel.gr
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