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Castello City Hotel

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Traveller (242)
Room & Suite (103)
Dining (47)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (575)
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Traveller rating
73
97
38
14
10
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LanguageEnglish
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73
97
38
14
10
Show reviews that mention
All reviews top floor taxi rank where breakfast is served venetian walls floor restaurant nice place to stay modern rooms well located hotel cretan hospitality would definitely stay here again rooftop bar per day booked this hotel air conditioning three nights the bus nice room
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1 - 5 of 232 reviews
Reviewed 1 week ago

We spent three nights at the Castello City Hotel and had a very pleasant stay. Our room was clean and had decent space; we were on the front of the building so the street noise was a bit louder than usual but it did not...More

Thank psnordo
Reviewed 2 weeks ago via mobile

I am here visiting with family and I will say from the outside the hotel looks ok. The lady at the front desk was very pleasant, however we got to our room on the first floor and when we opened our door it smelled like...More

Thank asroberts73
Reviewed 4 weeks ago

Pleasant staff. Well equipped rooms Walking distance to ports, museum and all the restaurants.On a bus route to and from the airport. Nr 1 bus at very reasonable rate. Good 5th floor restaurant with good views.

Thank blhallpalmer
Reviewed 28 August 2018

The hotel has a good central location. Other than that, renovation is needed. The corridor carpets are incredibly dirty, and our room had a wall view. An annoying sound (like a motor) could be heard almost throughout the day. Staff is ok, but overall I...More

Thank Sofia K
Response from Andreas_Fotakis, Διευθυντής at Castello City HotelResponded 29 August 2018

Dear Mrs, Sofia, there are various room types with various prices. The most economic rooms are the internal view rooms like the one you booked. We have rooms that face the city of Heraklion, and rooms that face the sea. The next time that you...More

Reviewed 27 August 2018 via mobile

The staff were so kind and attentive. They couldn’t do enough for me. Had a great meal. I slept the best sleep for ages in a lovely comfortable bed. Had a wonderful breakfast. Free parking, excellent WiFi. T was a short walk to Lion Square....More

Thank Bev B
Response from Andreas_Fotakis, Διευθυντής at Castello City HotelResponded 29 August 2018

Dear Guest, Thank you for your stay with us. We work hard to keep satisfied our guests, we greatly appreciate your feedback Greetings from Crete

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About
Description

Situated by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodation in elegant rooms with free WiFi. Castello City Hotel's air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available. Greek buffet-style breakfast is served daily with coffee or tea. For those who arrive early in the morning, a complimentary breakfast is served. At night, you can enjoy your drinks, the first one for free, at the Fifth Floor, lounge cafe bar and a la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port. Castello City's 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 200 metres away from the hotel.

Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Pool
Beachfront
Spa
Fitness Centre with Gym / Workout Room
 
Hotel class
Awards & Recognition
Certificate of Excellence
GreenLeaders Silver level
HOTEL STYLE
Green, Mid-range, Safe, Harbour View
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
68
PRICE RANGE
US$48 - US$92 (Based on Average Rates for a Standard Room)
Also Known As
hotel castello citycastello city heraklion
Location
GreeceCreteHeraklion PrefectureHeraklion
Photos
Traveller (242)
Room & Suite (103)
Dining (47)
Pool & Beach (1)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
Claire S
25 March 2018|
AnswerShow all 6 answers
Response from Sales C | Property representative |
Hello from Castello City Hotel. All the buses that come and go to West or East Crete have their station opposite the Heraklion port. Near the hotel there is a bus station for the buses that go to the villages south of... More
0
Votes
Lorraine H
1 June 2017|
AnswerShow all 3 answers
Response from Andreas_Fotakis | Property representative |
Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
1
Vote
Google Translation
AcostaLL
22 April 2017|
AnswerShow all 5 answers
Response from Andreas_Fotakis | Property representative |
Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
3
Votes
Google Translation
Room Tips
"Ask for a room off the main street"
psnordo
1 week ago
Read review
"rooms ending with number 5 are smaller. ( 215,315 etc.)"
j0j0da
26 Aug 2018
Read review
"We had 1st floor room it was fine...our A/C was silent but worked!"
as380
8 Jul 2018
Read review
"Expect the usual noise from a city at night, but close the balcony door and put on the aircon if street..."
peregrineventures
19 May 2018
Read review
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