We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsrooftop poolcentral locationarchaeological museumbit datedexcellent locationthe buswithin walking distancenice hotelthe hotel staffthe ground floorcentre of townbreakfast buffetclose to the airportbalconyknossoscreteconference
We stayed at this hotel for 4 days. They have a large buffet for breakfast. A smartphone with mobile internet provided by the hotel free to guide and navigate us through the city. In addition the hotel has a romantic roofbar and it is open...More
I was staying at a neighboring hotel but the pool gets very crowded and seating is limited. My son told me about the Capsis rooftop swimming pool. For 5 euros I was provided with a towel and my choice of beds. The staff was very...More
Hotel is fine, food average. Service excellent. The rooftop pool/sundeck is the place to spend your idle time. Dont forget to take your hotel discount card with you. 10-15 mins walk from the major sights. Bus to airport is across the road from the hotel.
Big rooms with a lot of details like body milk. The swiming pool and the terrace are great, but the two times I took a beer werent cold :( and this is not aceptable except you where in Britain, I dont know how a good...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
I booked a room from booking.com on a special rate. Although booking.com confirmed the reservation the hotel claimed that the credit card is not valid and cancelled the reservation. I called the hotel to check the issue with them. They said that I must rebook...More
1 Thank tschris
Response from Chasapidou E, General Manager at Capsis Astoria Heraklion HotelResponded 2 weeks ago
Dear Mr. tschris,
As a traveller familiar with booking thought internet, you should probably be aware that NON refundable bookings, must be guaranteed by a CC that has enough money to cover the requested amount. You have never gave a new CC within 24hrs as...More
Response from Chasapidou E | Property representative |
Thank you for your message!
Our hotel provides parking and valet service. The parking space is covered and secured 24h/24 and the cost is 9.00euros per day, a very competitive price exclusively for our... More
Thank you for your message!
Our hotel provides parking and valet service. The parking space is covered and secured 24h/24 and the cost is 9.00euros per day, a very competitive price exclusively for our guests. You may leave your car and the key at the front desk and we will do the rest.
Otherwise, you may park your vehicle at the nearest public openair parking in Icarou Street, near the hotel.
Thank you again, hope to welcome you soon in our property!