A classy hotel hidden from view in the centre of Porto. We booked a well-appointed apartment and took full advantage of the location. Swimming pool not massive but not a surprise given the hotel's compact style. Our (then) young family enjoyed the ample and varied breakfasts, top marks from the boys!
Great hotel which serves a good breakfast with large selection. Rooms,grounds and spa/pool area are excellent.Special mention to the staff who were wonderful giving us great information and tips about Porto. Thanks
We booked 3 nights at this hotel starting 20 September 2017 We arrived at 11:30 PM, and already at the reception we were very disappointed , We got a room and to reach it we went up the stairs (no elevator) and walked with the suitcases a long way The room was a bit big, with a kitchen and a view of the hotel's courtyard wall The main problem was that there were a large number of mosquitoes in the room and since my wife was allergic to mosquitoes, we had to leave the hotel immediately ( we left around 00:30 AM). The manager of the hotel (Bernardo) spoke to us on the phone and was really not nice to me and my wife He insisted that we pay for the three days even though we left the hotel. We agreed that the first evening would be paid and the other two nights would not be paid He insisted and even wrote a reply to Booking that he who offered us another room the next day... But he didn't understand that we could not stay because of my wife elergic In addition he wrote that he saw only 2 mosquitoes and really 2 mosquitoes were on the bed ... the rest were milling about in the room We travel a lot in the world and have never encountered such a humiliating attitude I also want to note that we did not cancel out of comfort or because we suddenly decided not to come ... We just did not get what we ordered…
Wonderful villa, a truly perfect small duplex apartment. Nice minibar, very well located, the nicest staff, almost perfect. Unfortunately, Internet was almost nonexistent in my room. If it weren't for that, it would have been Heaven on Earth.
Stayed for 2 nights with 2 friends on our recent stay in Porto. Great hotel and amazing location. Facilities were excellent, our room was spotless and the staff were very friendly, helpful and welcoming. Would definitely stay again!
"Get a duplex apartment - well worth it for the balcony overlooking the garden and the extra space."Read full review
"We liked our duplex - plenty of room, very quiet and lovely to have instant access to the courtyard gardens."Read full review
"If possible, ask for a room on the 3rd or 4th floor if you are courtyard side as the ones on the 1st and 2nd floors are a little dark."Read full review
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