We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pestana Palacio do Freixo

Save
Share
Traveller (1346)
Room & Suite (347)
Pool & Beach (142)
Overview
  • Excellent74%
  • Very good19%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“old palace”(57 reviews)
“douro river”(118 reviews)
“infinity pool”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,104)
Filter reviews
986 results
Traveller rating
715
186
52
21
12
Traveller type
Time of year
LanguageEnglish
More languages
715
186
52
21
12
Show reviews that mention
All reviewsold palacedouro riverinfinity poolflour millfactory buildinghotel shuttlebeautiful palaceshuttle servicefree shuttlemain buildingpublic roomswalk along the riverporto centrea short taxi rideguest roomsamazing hotelrooms are large
FilterEnglish
Updating list...
1 - 5 of 986 reviews
Reviewed 2 days ago

The hotel is very nice, spacious rooms and great location and staff are very friendly and helpful. The only thing I will not recommend is having lunch or dinner at the restaurant. For the money that you would pay there are many great restaurants around...More

Review collected in partnership with Pestana Hotel Group
Thank 691Traveler
Reviewed 2 days ago via mobile

We began our family vacation at this exquisite location and were all extremely happy with the setting, amenities, and the outstanding customer service from all of the staff. If you are planning to visit Porto, this is the hotel you should be staying at!

Thank acs1994
Reviewed 6 days ago

The majority of well-appointed rooms are in the flour mill adjacent to the hotel and ours looked over the river. Buffet breakfast was excellent as were the beautifully presented meals in the restaurant and bar. There is a shuttle minibus from the hotel into Porto...More

Review collected in partnership with Pestana Hotel Group
Thank sfrane452
Reviewed 1 week ago

Great place to visit. Short cab ride to town was 5 EUROs. Could also walk to town center. Would recommend that you tour the Port distilleries. There is also a Herd Rock Café in Porto that we visited. I would visit the hotel again. We...More

Review collected in partnership with Pestana Hotel Group
Thank Stephen N
Response from Paula C, Gerente de relações com clientes at Pestana Palacio do FreixoResponded 1 week ago

Dear Stephen N, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Reviewed 1 week ago

A beautiful, well~kept hotel on the Douro with magnificent views and lovely communal rooms. Friendly, helpful staff; excellent service. Good good in the restaurant and bar and breakfast buffet was exceptional, with the fruit, in particular, beautifully presented. This was a very relaxing, lovely place...More

Review collected in partnership with Pestana Hotel Group
Thank Liz N
Response from Paula C, Gerente de relações com clientes at Pestana Palacio do FreixoResponded 1 week ago

Dear Liz N, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$220 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Business Hotel in Porto
#4 Luxury Hotel in Porto
#4 Spa Hotel in Porto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$220 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Business Hotel in Porto
#4 Luxury Hotel in Porto
#4 Spa Hotel in Porto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1346)
Room & Suite (347)
Pool & Beach (142)
Dining (116)
Amenities (54)
Family and Play Areas (15)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
K S
17 June 2017|
AnswerShow all 6 answers
Response from Hudner | Reviewed this property |
Ours was but will depend on your package.
0
Votes
legoupil
27 March 2017|
AnswerShow all 3 answers
Response from SylvainH | Reviewed this property |
Yes you can get a massage.
0
Votes
Zandra B
23 February 2017|
Answer
Response from Simon B | Reviewed this property |
Ihope they got booked in Pestana also have a great hotel in the centre of Porto
0
Votes
Room Tips
"Ask for a river view but you will pay a lot more so it depends if it is important to you."
Read review
"Any room is ok but not all have water views"
Read review
"river view rooms are stunning"
Read review
"Superior room with river view at either end of the corridor; in front of the rooms in the middle there is a..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing