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Tivoli Palacio de Seteais

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Traveller (768)
Room & Suite (367)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
More than just a five-star Sintra hotel, a luxurious and romantic palace which takes us back to the days of the elegance and architecture of the XVIII century. On the mountainside of Sintra, a town classified as world heritage by UNESCO, and with spectacular views of the Moorish Castle and Pena Palace, enjoy the magnificent surroundings of lush gardens and spectacular scenery. The beautifully decorated rooms with furnishings of extraordinary wealth and the ballrooms with their rich tapestries and incredible frescos make this hotel something quite unique and every event or stay becomes an unforgettable experience. Spend idle hours wandering the mazes or enjoy them from a distance in the comfort of our Seteais Restaurant while you sample the traditional Portuguese cuisine of our master Chef. Rediscover this incredible Sintra castle hotel, now refurbished to surprise.
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Property amenities
Pool
Room service
Free parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Mountain View
HOTEL CLASS
Hotel links
Visit hotel website
Special Price:20% off with Breakfast
Hotel deals

Location

Full view
82Good for walkers
Grade: 82 out of 100
55Restaurantswithin 1 km
28Attractionswithin 1 km
1,301Reviews
1,181Photos
8Q+A
78Room tips
Traveller rating
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Popular mentions
We really enjoyed our stay excellent service, very helpful and skilled staff, food and restaurant were extremely valuable.Our deluxe room was well decorated and enough spacious with a nice view on the gardens. Meals were made by a very professional cook Chef.
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Review collected in partnership with Minor Hotels
Response from gonçalo r, Guest Relations Manager at Tivoli Palácio de Seteais
Responded 1 week ago
Dear souheilb131, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais, located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. We are happy to know that your stay with us has fulfilled your expectations. The Tivoli Palácio de Seteais has full facilities for holding fairy tale weddings. A dedicated team along with XVIII century frescos and furnishings, the gardens and views of the Sintra Mountains are just some of the features to make any event simply unforgettable. All your comments about our hotel were already shared with the staff, and will be considered in the near future, to improve our quality standards. Waiting for your esteemed visit again, hopping to have another chance to provide you an even better stay in the near future, we keep at your entire disposal. Best Regards,
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Hotel's Favourite
This is a genuine 18th Century palace, with exquisite public rooms and world class gardens (including a maze). My Deluxe room was spacious, comfortable and quiet. The buffet breakfast is magnificent. The food I ordered several times at the bar was excellent and it was served
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Response from gonçalo r, Guest Relations Manager at Tivoli Palácio de Seteais
Responded 21 Jan 2019
Dear john23, Thank you for sharing with us your experience of staying at the Tivoli Palacio de Seteais. We are glad that we could proportioned a great stay, and we hope we have the chance to receive you again during your next stay in Sintra. I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff. We look forward to welcoming you back on your next stay in Sintra. Best Regards,
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We thoroughly enjoyed our stay excellent service and good location. The staff were very helpful and polite. The decor and the gardens lovely. The view from our room was beautiful. Dinner meal size was a little small.
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Review collected in partnership with Minor Hotels
Response from gonçalo r, Guest Relations Manager at Tivoli Palácio de Seteais
Responded 1 week ago
Dear suzy s, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais, located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. We are happy to know that your stay with us has fulfilled your expectations. The Tivoli Palácio de Seteais has full facilities for holding fairy tale weddings. A dedicated team along with XVIII century frescos and furnishings, the gardens and views of the Sintra Mountains are just some of the features to make any event simply unforgettable. All your comments about our hotel were already shared with the staff, and will be considered in the near future, to improve our quality standards. Waiting for your esteemed visit again, hopping to have another chance to provide you an even better stay in the near future, we keep at your entire disposal. Best Regards,
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This beautiful hotel made us feel as if we’d stepped back in time. The rooms and grounds are stunning, the spa was wonderful and the front desk people are eager to please. Perfect - except I’d eat dinner elsewhere. Odd service, mediocre food.
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Review collected in partnership with Minor Hotels
Response from gonçalo r, Guest Relations Manager at Tivoli Palácio de Seteais
Responded 1 week ago
Dear callawayz, Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais, located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. We are happy to know that your stay with us has fulfilled your expectations. The Tivoli Palácio de Seteais has full facilities for holding fairy tale weddings. A dedicated team along with XVIII century frescos and furnishings, the gardens and views of the Sintra Mountains are just some of the features to make any event simply unforgettable. All your comments about our hotel were already shared with the staff, and will be considered in the near future, to improve our quality standards. Waiting for your esteemed visit again, hopping to have another chance to provide you an even better stay in the near future, we keep at your entire disposal. Best Regards,
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Dis functional air conditioning, no ability to open windows ( bees), no where to sit outside to enjoy the scenery and weather ( pool was closed and no cushions were provided for the uncomfortable metal chaises that were on the pool deck...no chairs in the gardens or terraces).
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Review collected in partnership with Minor Hotels
Response from gonçalo r, Guest Relations Manager at Tivoli Palácio de Seteais
Responded 2 weeks ago
Dear Scenic602015, I offer my sincere apologies since our hotel did not met the expectations and the service requirement for which Tivoli Palacio Seteais is governed. All the detailed faults in the occupied room have already been shared with our Front Desk, Housekeeping and Maintenance teams so that we can take corrective action expeditiously. Mindful that any justification can not now minimize the negative impact felt, I can assure right away, my personal involvement in the resolution of the referred notes. I sincerely hope that you will be able to receive them on a future occasion so that you can see the improvement actions that we have undertaken and that I will be happy to organize your stay and personally receive them. I remain at your entire disposal for any additional assistance you may provide. Best regards,
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No idea about prices but I assure you it will be reasonable enough if you enjoy splendid service, delicious cakes and Portuguese coffee.
1 vote
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It is possible, but when you come back to hotel, you should take a bus or taxi because you have to climb up long slope. But I really recommend to stay this hotel.
1 vote
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How far is this from Lisbon - is it possible to do a day tour to Lisbon?
Dear Guest, The Hotel Tivoli Palácio de Seteais is located 35km from Lisboa. We can organize a day trip for you, or else you can take the train directly to the Lisbon center. We suggest that you spend the morning in Belém and visit the monuments and in the afternoon go to the old part of Lisbon - Alfama. You also have the Fado Restaurants, where you can listen to Fado music while having dinner. We are at your entire disposal to help you organize your day. King Regards, Tivoli Palácio de Seteais
0 votes
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Dear Guest, First of all we would like to thank you for your preference for Tivoli Palácio de Seteais. Our Experience Team is at your disposal to help you book a taxi to take to Cabo da Roca, the most western point of Europe. There is also a bus that can take from Sintra to Cabo Roca and back (n.º 403). Hopping to have a change to provide you a wonderful stay. Kind Regards, Tivoli Palácio de Seteais
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12
"I would go for the deluxe room with valley view."
"Ask for a room facing the pool for a beautiful view of the gardens."
"We had a room with a terrace with view."
"Ask for room w a view and AC that works!"
"Ask for a room with a terrace."
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PRICE RANGE
US$288 - US$441 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tivoli palacio de seteais hotelpalacio de seteais
LOCATION
PortugalCentral PortugalLisbon DistrictSintra MunicipalitySintra
NUMBER OF ROOMS
30
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