Hotel Marques de Pombal
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Hotel Marques de Pombal

Marques De Pombal Hotel
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Panorama at the Marques De Pombal Hotel
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Hotel Marques de Pombal
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About

4.5
#83 of 347 hotels in Lisbon
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in the most prestigious quarter of central Lisbon - Avenida da Liberdade, the hotel boasts of its distinguished and contemporary atmosphere and decoration, while offering a perfect blend of excellent accommodation and service, together with the traditional Portuguese hospitality. All the 123 rooms provide full soundproofing, individual air conditioning, hairdryer, make-up mirror, satellite TV, ihome, work desk, direct-dial telephone, individual safe box, minibar, Free Wi-Fi, High Speed Internet Access Free, Tea and Coffee Facilities. The accommodation offer is supplemented by our Buffet Breakfast, the BLU All Day Dining Bar with Meals "a la carte" from 12h30 to 23H30, Bar from 10h30 to 00h00 and room service. Additionally, we offer 2 meeting rooms, 1 business office, audiovisual equipment, fitness centre with gymnasium, personal trainer, sauna and steam bath, hairdresser, esthetic studio, private garage, valet parking, 24 hour concierge, rent-a-car, laundry and dry cleaning service, ironing service and wake-up call. Metro station - Marques de Pombal - at 20 m. Keywords: Level of Service, Customer Focus, Portuguese Traditional and International Gastronomy, Location (Historical and Central Lisbon). “We Share” stamp attributable by Portuguese Hotel Association on Corporate Social Responsibility Practices and Donations to Charity. Certificate of Excellence from TripAdvisor attributed 2015 onwards.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Children's television networks
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Green
Languages Spoken
English, French, Spanish, Italian and 1 more

Location

Avenida da Liberdade 243, Lisbon 1250-143 Portugal
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Lisboa Airport
Marquês de Pombal
3 minLisbon Metro
Avenida
6 minLisbon Metro
4.5
4.5 of 5 bubbles2,180 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Hotel Marques de Pombal earns high marks for its cleanliness, with guests frequently highlighting spotless rooms and diligent housekeeping. Its central location is celebrated for being convenient to explore the city's attractions. The rooms receive compliments for their comfort and cleanliness, though there are occasional remarks about size and datedness. The staff's friendliness is well-regarded despite isolated feedback suggesting room for improvement in service. While the hotel's atmosphere may lack distinct charm, many guests feel the amenities, including the satisfying buffet breakfast and effective air conditioning, offer good value for the price.
Location
Central
Atmosphere
Uninspiring
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory

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2,180Reviews43Q+A100Room tips
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Detailed Reviews
OurAdventures2 wrote a review Jan 2020
Bath, United Kingdom
+1
5.0 of 5 bubbles
We are frequent travellers and decided to use this hotel instead of a big brand. We weren't disappointed.

We were welcomed and were checked in promptly and had room 306 and 308. The check-in lady was very friendly who gave plenty of local tips and information.

The whole hotel was super clean and tidy. All staff very helpful.

Room were very spacious and again very clean. The hotel picked up from our passports that it was my birthday during my stay and we arrived back that night to find a HUGE slice of chocolate cake and a bottle of fizz. A lovely little touch and much needed after all day of being on our feet.

We booked room 306 and 308 which was a twin room.

Rooms had a large bathroom with toiletries and towels available.

Housekeeping visited daily and replaced towels and made beds if required.

I was concerned about noise from the local roads but slept very well, I am a very light sleeper but got some decent nights sleep.

Hotel also has a Fitness Centre which we didn’t use.

Breakfast was included during our stay and was excellent it had cereal, toast and jams, hot drinks, bacon, eggs, pancakes. Everything we needed and more!

The hotel was VERY quiet, it felt like we were the only ones staying.

Rooms have a safety deposit box which is free to use, it also has a desk and chair.

The hotel is well situated and close to everything.

Thanks for a great stay! We will be back!
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Higher floors have better views. All rooms have sound proofing.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacqal wrote a review Mar 2023
Bushey, United Kingdom
5.0 of 5 bubbles
Service: 5* Impeccable from every member of staff from front desk to the restaurant Blu staff, who were outstanding. Hotel management and staff should be very proud of the service they deliver which makes a real difference to guests.
Bedrooms: 4.5* Comfortable bed(s), room and bathroom provide every amenity needed with kettle and tea /coffee (no milk?!), small fridge, large safe, sufficient drawer and hanging space. individually controlled air conditioning, well appointed bathroom (ours had a bath with shower over it). The bathroom felt slightly dated but so what? Everything spotless. We were on the fourth floor and being March kept the windows closed so it was very quiet.
Restaurant and bar Blu: 5* Apart from the impeccable service mentioned above, there was a reasonable choice of food on the menu. We and our 2 friends ate there three times, a late lunch snack when we arrived and two dinners plus some drinks in the bar a couple of times. The food was nicely presented; the portion size was good; and most importantly every dish tasted wonderful. The restaurant is not large so it is advisable to book.
Breakfast: 4* Probably the weakest element - served downstairs in 2 smallish windowless rooms (a shame). The quality of what was provided was generally good with a wide choice of bread, a few cereal choices, some fresh fruit and a few hot dish choices. A variety of milks, water, coffees and teas were also on offer. It was sufficient but a bit more choice could be provided. They were pretty good at replenishing the buffet although on our last day they did run out of a couple of items at least 30 minutes before closing
Location: 5* Less than 5 minutes from nearest metro and buses that will take you anywhere you might want to go in Lisbon. We took bus 744 from the airport, which subject to how long one might wait is potentially a better option than the metro as there are lots of steps at Marques de Pombal station. Taxi back in the rush hour cost under 14 euros.
Value: Difficult for me to comment as we had a deal through Lastminute.com which for us was reasonable value but we weren't paying rack rate!
Overall, we had a great stay with a lovely touch of giving our friend who had a birthday a bottle of champagne. Based on our experience we would have no hesitation in recommending this hotel or in staying there again if we revisited Lisbon
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Cosa1947 wrote a review Mar 2020
Madrid, Spain
5.0 of 5 bubbles
I had a wonderful stay in the hotel for four nights. When I reached Sevilla I realized I had forgotten my raincoat in the hotel room closet. I immeidately contacted the hotel and they told me they had my coat. I told them when I returned from my trip I would make arrangements to have the coat mailed to me.

Upon arriving in Barcelona I made contact with the hotel and they promptly mailed my coat to me free of charge.

In this time of uncertainty and loss of business I truly appreciate the hotel's kindness.

Thank you.
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Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chukcha wrote a review Nov 2021
Northern Virginia
3.0 of 5 bubbles
The hotel is clean and location is superb.

Front desk was very friendly and helpful during the day.

We were a bit surprised that hotel does not have an iron as it can be very important for the guests, so would be nice if next time there is an option to get the iron at least if necessary.

Overall it was good experience, except for the issue with the taxi and how the hotel rep during night shift handled the situation.

First time we ordered taxi through hotel notifying that we want to pay with credit card, the taxi driver refused to take the card but we were lucky to have cash to pay.

Second time we had no cash at all and asked that our hotel charge our card as taxi driver insisted that we pay cash, which we did not have.

Instead of taking our side and contacting taxi driver company to help to settle the bill, hotel representative was on a side of taxi driver insisting that we come up with cash to pay for taxi, which was very unprofessional as we have already stated that we have no cash and want to pay with the card.

When taxi driver and hotel representative (during shift night on November 4-5) realized that we indeed do not have cash to pay, hotel rep charged the credit card using hotel machine to pay to taxi driver. Why it was not done initially, is a big question.

Usually, when customers need cash or assistance, from my experience, hotel employees are trained to assist its guests and help to resolve the issue.

I hope that management will train its employees to avoid such situation in the future.

There is a reason people rent hotel so if necessary they can help and advocate for it's clients.

Otherwise, we might as well stay at Airbnb or rent through private parties.
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kas647 wrote a review Jun 2022
United Kingdom
3.0 of 5 bubbles
Most of the reviews have some truth. The rooms look nothing like the pictures, and are just standard hotel rooms. They do not look recently refurbished, with cracked tiles and a warped door in the bathroom. The beds and pillows were very comfortable though. The rooms have a lot of street noise, even with the windows closed.
The breakfast was very poor, with cold, rubbery eggs, poor cereal choices, etc. The hotel needs to read the reviews and act on them. So many people in our group said the same thing.
Be warned, they do not supply milk in the bedroom, and then charged me for it! I was astonished. The man at reception literally shrugged his shoulders at me when I queried it. He might be the one referred to in another review. He was so rude.
We did not get our upgrade to superior for the 3 nights we stayed, which I was happy to pay for, and had been trying to organise for 4 months. They did not reply to my 3 emails, including using their pro forma on the website. We had moved hotel day by day over 10 days, and I was looking for a little luxury. I got comfort, but not luxury. Shame.
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Date of stay: June 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Get as far away from the roads as you can. There are inner rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John L wrote a review Apr 2024
Louisville, Kentucky
5.0 of 5 bubbles
Over all experience in this hotel was excellent. Day staff was superb and friendly. Hotel restaurant was nice and reasonably priced. Hotel breakfast was well worth the price. Room was very clean and bed was comfortable
The desk responded to every request my party made—arranged an early morning request for transportation to the airport, assisted with a temporary luggage repair and provided detailed information concerning city highlights and directions.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Skier9175 wrote a review Apr 2024
Pembroke, Massachusetts
4.0 of 5 bubbles
The Marques de Pombal Hotel is a nice hotel which is well located for both shopping and tourist attractions. The rooms are comfortable and clean. The breakfast is nicely assorted and should satisfy most individuals personal tastes. My only complaint about breakfast was the coffee: it was poor from both the machine and brewed dispenser. The restaurant has an outdoor patio. A guest can walk uptown or down to he river in reasonable time from the hotel’s location. Cafes and restaurants are also located nearby. The hotel’s staff is efficient and pleasant.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bro44 wrote a review Jun 2023
Poole, United Kingdom
4.0 of 5 bubbles
I arrived here at 10 in the morning with a small tour group, having completed a week travelling down the Atlantic coast. The front desk checked us in and stored our luggage and we were able to get our rooms by 1 o’clock, which I thought was very impressive. Staff were friendly on the front desk and in the bar. The lobby was a bit uninspiring & functional and the same could be said of the room which was fine for a stay in the capital when you don’t spend much time in it. The hotel is located within walking distance of downtown and tourist areas, but it’s also on a Metro line which can get you to these places quicker
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Date of stay: June 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trail488837 wrote a review Mar 2024
Calne
5.0 of 5 bubbles
Lovely hotel for a four night city break. Centrally located very close to the metro station and also the departure point for tourist bus tours. The staff are absolutely lovely and so helpful. We ate in the restaurant one night and again the staff were perfect. The room was fine but could do with a couple of towel hooks on the back of the bathroom door as it was difficult to ‘save’ the towels to use another day. Also a shelf in the shower would be very useful. Will definitely be back one day.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Be prepared for the steep hills of the city but worth walking down to the centre of the city...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Travelling Protagonist wrote a review Oct 2022
Kuala Lumpur, Malaysia
+1
3.0 of 5 bubbles
I stayed in this hotel for 4 nights and on my 5th night decided to move a few teps away to Turim Avenue Liberdade. What a world of difference!
Firstly, the rooms are decent enough but small and needs upgrading. Service itself has to dramatically improve from the customer service to amenities. The TV in the rooms are horrible and no one is available to fix them (reception attitude is that it's not their job), holes in pillows and bad room service support. Another fact is they trying pushing tourist items to you on check-in which I feel is unprofessional. The least they could do is advice you on what to do and not.

It is a good and quiet location located a few minutes away from Marquês de Pombal Metro. However, multiple hotels located around the area will give you many options to consider.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Avoid the purchasing any tourist items until further research is done.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Nickl
Hawke's Bay Region, New Zealand14 contributions2 helpful votes
had a kettle in our room, didn't use the metro, got a taxi from the airport to the hotel (not an Uber),price was reasonable
rnovicki asked a question Oct 2023
Harleysville, Pennsylvania256 contributions21 helpful votes
Do the rooms at your hotel have USB Ports? Thank you.
Answer from drsheryl
Toronto, Canada177 contributions88 helpful votes
No.
rnovicki asked a question Oct 2023
Harleysville, Pennsylvania256 contributions21 helpful votes
Do the rooms have USB ports?
Janice asked a question Nov 2019
1 contribution
What time do you have to checkout
Answer from Philip_Wilson
La Feria, Texas169 contributions137 helpful votes
Why not ask hotel staff?
Rosemary D asked a question May 2019
Danbury, Connecticut28 contributions13 helpful votes
Do you have on site parking for our car?
Answer from Tuoyoster
London, United Kingdom1 contribution1 helpful vote
No parking.
Trail488837 wrote a tip Mar 2024
Calne4 contributions
5.0 of 5 bubbles
"Be prepared for the steep hills of the city but worth walking down to the centre of the city including Rossio Square and Praça Comércio."
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Dgd wrote a tip Jan 2024
Lincolnshire, United Kingdom296 contributions112 helpful votes
5.0 of 5 bubbles
"Book for the restaurant"
Read full review
rnovicki wrote a tip Nov 2023
Harleysville, Pennsylvania256 contributions21 helpful votes
5.0 of 5 bubbles
"We traveled there in November, so less crowds. Book early. Go on Airbnb “Experiences” and you will many unique excursions to do."
Read full review
foodlover wrote a tip Apr 2023
Carmarthen, United Kingdom2 contributions
5.0 of 5 bubbles
"Mini bar in room "
Read full review
James M wrote a tip Apr 2023
Middletown, Rhode Island131 contributions32 helpful votes
5.0 of 5 bubbles
"The location was excellent for walking into the business district."
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Not the right property for you?
There are more places to choose from in the Lisbon area.
PRICE RANGE
$216 - $298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marques de pombal lisbon, hotel marques de pombal
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
123
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL MARQUES DE POMBAL | UPDATED 2024 Reviews & Price Comparison (Lisbon, Portugal) - Tripadvisor

Frequently Asked Questions about Hotel Marques de Pombal
Which popular attractions are close to Hotel Marques de Pombal?
Nearby attractions include LX Rent - Motos & Scooters (0.4 km), Museu Medeiros E Almeida (0.2 km), and Avenida da Liberdade (0.4 km).
What are some of the property amenities at Hotel Marques de Pombal?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Marques de Pombal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Marques de Pombal?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Marques de Pombal?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Marques de Pombal?
Conveniently located restaurants include Avenida Restaurant & Bar, Allora Restaurante Italiano & Bar, and H5 Texas Burger Hub.
Are there opportunities to exercise at Hotel Marques de Pombal?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Hotel Marques de Pombal have airport transportation?
Yes, Hotel Marques de Pombal offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Marques de Pombal?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Marques de Pombal offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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