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Pestana Palace Lisboa

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Traveller (1546)
Room & Suite (600)
Dining (227)
Overview
Rua Jau 54, Lisbon 1300-314 Portugal See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,239)
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1,125 results
Traveller rating
807
204
68
30
16
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LanguageEnglish
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807
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68
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All reviews main building national monument valle flor new wing outdoor pool public rooms garden view tagus river taxi ride amazing hotel beautiful room city centre public transport pastries spa taxis belem
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1 - 5 of 1,125 reviews
Reviewed yesterday

The palace and the grounds are stunning. Loved the pretty stained glass windows, the luscious gardens, the indoor swimming pool... We spent a morning exploring the hotel, including the corridors, to study the interesting paintings. There is also an old carriage! Location - it's in...More

Thank Christine M
Reviewed 3 days ago via mobile

Friendly staff and charming if a little outdated. It was a palace at one point and I think it could use a bit of updating. The food was great but we only had the breakfast which was included. The drinks were nice at night before...More

Thank Rick H
Response from Pestana P, General Manager at Pestana Palace LisboaResponded yesterday

Dear Mr Rick H, We appreciate your comments regarding your stay at Pestana Palace Lisboa - Hotel & National Monument. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by...More

Reviewed 3 days ago

The hotel is beautiful but nowhere near most attractions of Lisbon. They charged €6 to deliver a bucket of ice. There are 4 star hotels that provide better service. I am continuing to write now because this survey insists that I write more and more...More

Review collected in partnership with Pestana Hotel Group
Thank outandtr
Response from Pestana P, General Manager at Pestana Palace LisboaResponded yesterday

Dear Guest, We appreciate your comments regarding your stay at Pestana Palace Lisboa - Hotel & National Monument. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks....More

Reviewed 4 days ago

Disappointed by the service, especially at breakfast. Waiting for coffee, for plates, in front of empty plates at the buffet. Employees doing their own without consideration. Mattress not confortable, no coffee or tea in the bedroom, random cleaning from time to time. Sauna and Hammam,...More

Thank helenwether032
Response from Pestana P, General Manager at Pestana Palace LisboaResponded yesterday

Dear MS Helen Wether, Thank you for taking the time to tell us about your stay at Pestana Palace Lisboa - Hotel & National Monument. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At...More

Reviewed 5 days ago

Spent two nights in this beautiful, traditional hotel with spacious rooms, where you can even open the windows. Friendly staff, nice pool. Service by the pool was slow and there were lots of flies but I cannot fault it otherwise. Highly recommend it.More

Review collected in partnership with Pestana Hotel Group
Thank zsr2017
Response from Pestana P, General Manager at Pestana Palace LisboaResponded yesterday

Dear Guest, We appreciate your comments regarding your stay at Pestana Palace Lisboa - Hotel & National Monument. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks....More

View more reviews
About
Description
Located in a restored 19th century palace, the Pestana Palace Lisboa is one of The Leading Hotels of the World, which are recognized for their extraordinary service. This 5-star hotel in Lisbon is close to the More city's main monuments, such as the Tower of Belém, the Belém Cultural Centre, the Jerónimos Monastery, the MAAT –Museum of Art, Architecture and Technology and the Lisbon Convention Centre. With two swimming pools (indoor and outdoor), a spa and lush gardens complete with plants designated as "National Monuments", this is the perfect hotel for your stay. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
194
Price range
US$175 - US$411 (Based on Average Rates for a Standard Room)
Also Known As
Pestana Palace Lisbon
,
Hotel Pestana Palace
Location
Portugal > Central Portugal > Lisbon District > Lisbon
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
194
Price range
US$175 - US$411 (Based on Average Rates for a Standard Room)
Also Known As
Pestana Palace Lisbon
,
Hotel Pestana Palace
Location
Portugal > Central Portugal > Lisbon District > Lisbon
Photos
Traveller (1,546)
Room & Suite (600)
Dining (227)
Pool & Beach (99)
Amenities (224)
Business Centre & Event Rooms (12)
Family and Play Areas (9)
Nearby
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Questions & Answers
Ask a question
paulviajero
2 September 2018|
AnswerShow all 2 answers
Response from Arthur T | Reviewed this property |
Claudia's answer is correct.
0
Votes
paulviajero
2 September 2018|
AnswerShow all 4 answers
Response from Wacky-Scientist | Reviewed this property |
Not sure - I doubt it. We did not use the pools at all, although sitting around it was fine. Can get busy. There are some really good beach areas not that far away from this hotel anyway and swimming would be free!
1
Vote
R1760NNlisam
8 July 2018|
AnswerShow all 13 answers
Response from Arthur T | Reviewed this property |
A very comprehensive buffet is served from 7 until 10. Worth it!
1
Vote
Room Tips
"Very few rooms are in the historic building part of the hotel"
kissthesunsetpig
1 week ago
Read review
"Lower floor offers a small outside seating area."
CliffW799
1 week ago
Read review
"Lisbon bridge view"
437kathys
2 Sep 2018
Read review
"Nice room with patio access"
53jeanpierreg
31 Jul 2018
Read review
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