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Pestana Palace Lisboa

Overview
Rua Jau 54, Lisbon 1300-314 Portugal See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
About
Description
Located in a restored 19th century palace, the Pestana Palace Lisboa is one of The Leading Hotels of the World, which are recognized for their extraordinary service. This 5-star hotel in Lisbon is close to the More city's main monuments, such as the Tower of Belém, the Belém Cultural Centre, the Jerónimos Monastery, the MAAT –Museum of Art, Architecture and Technology and the Lisbon Convention Centre. With two swimming pools (indoor and outdoor), a spa and lush gardens complete with plants designated as "National Monuments", this is the perfect hotel for your stay. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
194
Price range
US$144 - US$391 (Based on Average Rates for a Standard Room)
Also Known As
Pestana Palace Lisbon
,
Hotel Pestana Palace
Location
Portugal > Central Portugal > Lisbon District > Lisbon
Nearby
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Reviews & more
2,285Reviews
2,409Photos
37Q+A
100Room tips
Traveller rating
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  • 432
  • 131
  • 58
  • 32
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  • English
Show reviews that mention
It's a beautiful hotel, with very traditional decor. It has been updated in some areas, but is relying for the most part on refurbishment efforts from maybe 15-20 years ago. Not saying it isn't nice, or clean. Beds are very comfortable. Service is good. Reminded me of the Ritz in
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Review collected in partnership with Pestana Hotel Group
very nice city with a lot of histories. I walked through the city centre by the tour guidance. I stayed in two hotels Intercontinental and Pestana. Both of them gave me very good experience. i like this city.
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Review collected in partnership with Pestana Hotel Group
Response from Pestana P, General Manager at Pestana Palace Lisboa
Responded 2 days ago
Dear Guest, We appreciate your comments regarding your stay at Pestana Palace Lisboa - Hotel & National Monument. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Joana Soeiro Hotel Manager
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Nice people, good quality of rooms and hotel in general, nice breakfast, reasonable price, location is a bit off unfortunately, but easy to reach in 15-20 min with a cab (typically standing in front of the building
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Review collected in partnership with Pestana Hotel Group
Response from Pestana P, General Manager at Pestana Palace Lisboa
Responded 2 days ago
Dear Nomad, We appreciate your comments regarding your stay at Pestana Palace Lisboa - Hotel & National Monument. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Joana Soeiro Hotel Manager
Read more
A wonderful hotel, really beautiful, excellent service at all levels. A lovely touch of cake for my husband's birthday delivered to the room. Cute!

The room was great and the breakfast particularly good.

The only areas that prevent me from giving it a 5 are the following:
1. W
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Response from Pestana P, General Manager at Pestana Palace Lisboa
Responded 1 week ago
Dear Gilland Derek, Thank you for your kind review of the Pestana Palace Lisboa. It gives me a great pleasure to read that our service provided you a wonderful experience during your visit to Lisbon. Rest assured I will share your feedback with the Hotel Team. We do hope to welcome you again in the near future. Yours faithfully, Joana Soeiro Hotel Manager
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When I was choosing a hotel for my small group of VIP clients, I first doubted about Pestana Palace as it seemed a bit away from downtown attractions. However, the place looked so beautiful and the communication with their staff was so smooth that my doubts disappeared. Gladly, b
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Response from Pestana P, General Manager at Pestana Palace Lisboa
Responded 1 week ago
Dear Guest Kalimba T, Thank you for your kind review of the Pestana Palace Lisboa. It gives me a great pleasure to read that our service provided you a wonderful experience during your visit to Lisbon. Rest assured I will share your feedback with the Hotel Team. We do hope to welcome you again in the near future. Yours faithfully, Joana Soeiro Hotel Manager
Read more
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorPestana Palace Lisboa
The D. Manuel Royal Suite at the Pestana Palace Hotel
Professional photo exclusively commissioned by TripAdvisorPestana Palace Lisboa
The D. Carlos Royal Suite at the Pestana Palace Hotel
Professional photo exclusively commissioned by TripAdvisorPestana Palace Lisboa
The D. Carlos Royal Suite at the Pestana Palace Hotel
Professional photo exclusively commissioned by TripAdvisorPestana Palace Lisboa
The D. Amélia Royal Suite at the Pestana Palace Hotel
Large, well appointed bedroom
Previous
how far of a walk is it to the convention center or should I take a taxi?
Hi, I would just like to know if your buffet/ restaurants/pool and gym are accesible for a fee for non residents.?
Claudia's answer is correct.
0 votes
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Is the pool open for a fee for non hotel residents?
Not sure - I doubt it. We did not use the pools at all, although sitting around it was fine. Can get busy. There are some really good beach areas not that far away from this hotel anyway and swimming would be free!
1 vote
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when is breakfast served? Trying to book tours right after, thank you!
A very comprehensive buffet is served from 7 until 10. Worth it!
1 vote
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We are traveling from the US to Portugal, what type of adapter do I need to charge my I phones?
I would buy a multi adapter.
-1 votes
Previous
1234568
"Roomtip: do not stay in this hotel just visit"
"All the rooms are beautiful"
"Very few rooms are in the historic building part of the hotel"
"Lower floor offers a small outside seating area."
"Lisbon bridge view"
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