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Novotel Lisboa

Traveller (641)
Room & Suite (260)
Dining (108)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
GreenLeaders Bronze level
The Novotel Lisboa is a 4 star hotel in the centre of Lisbon, next to Praca de Espanha and the Gulbenkian Foundation and just 2 km from Marques de Pombal Square. Perfect for your next business trip or for a holiday with your family, the hotel offers 249airconditioned rooms, including 150 non smoking rooms and 1 suite, seven meeting rooms for your conference and seminar needs, a restaurant, bar, private parking and a swimming pool. Pets welcome.
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Property amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family
Green
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:CHEAPEST ONLINE RATES!
Location
Full view
90Good for walkers
Grade: 90 out of 100
42Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
Avenida Jose Malhoa 1, Lisbon 1099-051 Portugal
Name/address in local language
E-mail hotel
Getting there
Lisboa Airport5 km
Praça de Espanha5 min
Parque9 min
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Reviews & more
3,197Reviews
891Photos
54Q+A
78Room tips
Traveller rating
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Popular mentions
Do not get a taxi at this airport. We (wife, 2 young children) arrived on a night flight from Brazil and took a taxi to Novotel hotel. The taxi driver ripped us off. We should have paid 10 euro and he charged us 25 euro. We found this out when we asked the reception was it
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Response from Cláudia B, Guest Relations Manager at Novotel Lisboa
Responded 5 days ago
Dear Guest, Thank you very much for taking the time to post this review. We will share your comments with our team. It was a pleasure for us to be at your service and we look forward to welcoming you again at Novotel Lisboa. Kind Regards, Cláudia Gomes Guest Relation Manager
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Hotel's Favourite
The staff of the hotel was very helpful. The rooms were spacious, modern and clean. The breakfast had good variety and well serviced. This hotel has kids area with video games and play area. Kids had lots of fun their. Additionally, they have dedicated computers with printers
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Response from Claudiabaiao, Guest Relations Manager at Novotel Lisboa
Responded 30 Jul 2018
Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the team know that they made an impact during your stay. We hope to welcome you back to the Novotel Lisboa soon! Kind regards, Cláudia Baião
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Novotels are respected for the reputation and great service. In Lisbon it is not an exception. Great service. Comfortable location - 10-15 min from the airport and 10-15 min from the city center on the taxi. 10 min walk from a station. Thank you, no regrets.
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Review collected in partnership with Accorhotels.com
Response from Cláudia B, Guest Relations Manager at Novotel Lisboa
Responded 1 week ago
Dear Guest, Thank you very much for taking the time to post this review. Satisfied clients are our greatest reward and it was a pleasure for us to be at your service. We will share your comments with our team. We look forward to welcoming you again at Novotel Lisboa. Sincerely, Cláudia Gomes Guest Relation Manager
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We have been staying in Novotels for many years as we traverse France. Also we have stayed often in Novotel Lisboa. Our recent experience is of a mass tourism processing hotel. Terrible restaurant (once was enough) and the breakfast experience is awful. Some of the staff
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Review collected in partnership with Accorhotels.com
Response from Cláudia B, Guest Relations Manager at Novotel Lisboa
Responded 1 week ago
Dear Bardsley, Thank you for taking the time to tell us about your stay at the Novotel Lisboa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can assure you that we are taking the appropriate measures to continuously improve the quality of our services. Once again, thank you for your feedback. Sincerely, Cláudia Gomes Guest Relation Manager
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Nice enough business type hotel, but was far too much out of the centre of the city. Unless you want to be close to the airport or are on business, there is nothing to do in the area, with little choice of restaurants.
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Response from Cláudia B, Guest Relations Manager at Novotel Lisboa
Responded 1 week ago
Dear Guest, Thank you for your comment about Novotel Lisboa. Your opinion is very important for us. We hope to welcome you in the near future. Sincerely, Cláudia Gomes Guest Relation Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Big and clean!
Very small windows in every room!!!!
Professional photo exclusively commissioned by TripAdvisorNovotel Lisboa
The Executive Room with One Double Bed and One Sofa Bed at the Novotel Lisboa
Professional photo exclusively commissioned by TripAdvisorNovotel Lisboa
The Executive Room with One Double Bed and One Sofa Bed at the Novotel Lisboa
Professional photo exclusively commissioned by TripAdvisorNovotel Lisboa
The Executive Room with One Double Bed and One Sofa Bed at the Novotel Lisboa
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12345652
Hi, do any of the rooms have a balcony
I didn't see any balcony.Hotel rooms like battery cage.
0 votes
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Does the hotel have childcare/babysitting service?
No they do not. We asked and they do not offer it. They only have a play area in the lobby but this requires your own supervision.
1 vote
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Is Novotel is on up hill oron flat surface?
Not really a hill no, fairly easy to walk to
0 votes
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How far is the nearest beach?
Get the train to cascais 40 mins only and well worth it.
0 votes
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12345611
"All rooms are absolutely the same....."
"Building Back rooms are in front of a secondary road and for this reason noise is not an issue"
"Room facing the road is better as it is not sunny. The Portuguese sun can be scorching."
"Hotel has 11 floors, I got one on 10th floor with city view. t was good. I think all rooms in this hotel will have nice view"
"Try to find a room with sinkhole problems and clean carpet"
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12345616
PRICE RANGE
US$71 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel lisboa hotel lisbonnovotel hotel lisbonnovotel hotel lisboanovotel lisbonlisbon novotel
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
249
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