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Sheraton Cascais Resort

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Traveller (531)
Room & Suite (604)
Dining (100)
Overview
  • Excellent43%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“bed suite”(4 reviews)
“family suite”(7 reviews)
“nearest town”(3 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
Additional information
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Reviews (902)
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317 results
Traveller rating
135
122
43
13
4
Traveller type
Time of year
LanguageEnglish
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135
122
43
13
4
Show reviews that mention
All reviewsbed suitefamily suitenearest townhydrotherapy poolvoyage privewashing up liquidshuttle buspool areasmall problemfully equipped kitchenseparate bedroomself cateringbeautiful bathroomlarge gardenbeautiful resortkids clubrooms are great
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1 - 5 of 317 reviews
Reviewed yesterday

We stayed for a long weekend in the Sheraton Cascais Resort. We stayed in one of the apartments on the site with our 3 kids (14, 8, 3). The apartment was well appointed with most of what you would expect in a self catered apartment,...More

1  Thank lmigeoff
Hotel's Favourite
Reviewed 3 weeks ago

We only booked this hotel the day before we came and were looking for an escape from city life, having spent 7 days in Barcelona and Lisbon. It was everything we hoped for. An oasis of calm, quiet, surrounded by nature . The staff are...More

Thank Roger M
Reviewed 3 days ago via mobile

This hotel is perfect for a family summer holiday! Our children age 3 and 5 loved the kids camp and the playground. We enjoyed the pool bar while the kids were in camp. The room had a big kitchen so we could cook food for...More

Thank michelle c
Response from GM_SheratonCascais, Gestor de Front Office at Sheraton Cascais ResortResponded yesterday

Dear Michelle C , On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Cascais Resort. It is always encouraging to hear positive feedback, particularly when it comes from...More

Reviewed 3 days ago

A good stay overall but a lot should be done to improve the service (especially during the summer period when you need at least some senior and experienced members of the staff) and the facilities (the swimming pool area is a big deception: over-crowded, bar...More

Thank B2454VOmassimom
Response from GM_SheratonCascais, Gestor de Front Office at Sheraton Cascais ResortResponded yesterday

Dear b245VOmassimom , Thank you for taking the time to share your recent experience at the Sheraton Cascais Resort with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While we are glad to hear you enjoyed your...More

Reviewed 6 days ago via mobile

I went with all my family, and I was really disappointed. First we don’t have hot water, then the tv and WiFi didn’t work, they didn’t refill shampoo and shower gel, there are no suitable swimming pool for adult, only one outside pool that is...More

Thank Willy H
Response from GM_SheratonCascais, Gestor de Front Office at Sheraton Cascais ResortResponded 4 days ago

Dear Willy H , Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is...More

View more reviews
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$123 - US$728 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Cascais
#10 Business Hotel in Cascais
#10 Spa Hotel in Cascais
#10 Romantic Hotel in Cascais
#16 Luxury Hotel in Cascais
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$123 - US$728 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Cascais
#10 Business Hotel in Cascais
#10 Spa Hotel in Cascais
#10 Romantic Hotel in Cascais
#16 Luxury Hotel in Cascais
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (531)
Room & Suite (604)
Dining (100)
Pool & Beach (32)
Amenities (66)
Family and Play Areas (4)
Questions & Answers
Ask a question
Penelope N
I’m coming for a relaxing holiday as a treat from my sister in the Sheraton in the US as I’ve been very unwell. She said the fresh air and sunshine will do me good. I’m coming on the 24th of January. I would like to know what the weather is going to be. Will there be any sunshine? Secondly how do I access the Explore Programme for accommodation at a discounted rate from my sister, and what is the percentage discount for immediate family? It would be nice to have a lovely and quiet non-smoking room with a balcony and a beautiful view, where I can sit and watch the sun rise or go down. I can’t wait to run away from the cold and polluted air in London and escape to the beautiful country Portugal. Just for your information I find it extremely difficult to climb staircases and I may need some assistance with my suitcases as I have a walking stick for now. I still intend to have a wonderful time and come back to London well rested, healed and a new person. Thank you.
20 January 2018|
Answer
Response from 1observer2012 | Reviewed this property |
In this hotel, the staff are very helpful. There are lifts to take you to your floor. Your luggage will not pose a problem at all as the front desk will send it to your room. I don’t know about balconies but it is not too... More
1
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Room Tips
"Families are away from the main hotel in block C or D. The AC is temperamental and many nights were spent..."
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"Rooms to the garden and higher floors"
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"do not get a room"
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"Overlooking the pool area"
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